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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Longview. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 707 W Marshall Ave, Longview, TX 75601
Phone: (430) 216-0707
Website: https://www.starbucks.com/store-locator/store/1030692
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Reviews
Jalea Sparks
I recently visited Starbucks and unfortunately had a disappointing experience. I truly wish the manager would review the camera footage from that visit.
The lady who initially took my order was great — very polite and professional. However, when I received my drinks, one of them was made incorrectly. I kindly let another employee know and politely explained that the drink was wrong. I even told her twice because she acted as if it was a problem to fix it.
After I explained it the second time, she responded with, “So what do you need?” in a tone that felt dismissive. I calmly told her I just needed my drink corrected and that they could keep the incorrect one. Instead of simply fixing it with courtesy, she continued with an attitude while remaking the drink. When I said, “You don’t have to be rude,” she snapped back, and another worker joined in.
To top it off, she wrote “Enjoy” on the cup, but the remade drink was honestly worse than the first one. After spending nearly $30 on drinks, I would expect at least basic kindness and professionalism.
Customer service makes a big difference, and this experience did not reflect the welcoming environment Starbucks is known for.
… moreThe lady who initially took my order was great — very polite and professional. However, when I received my drinks, one of them was made incorrectly. I kindly let another employee know and politely explained that the drink was wrong. I even told her twice because she acted as if it was a problem to fix it.
After I explained it the second time, she responded with, “So what do you need?” in a tone that felt dismissive. I calmly told her I just needed my drink corrected and that they could keep the incorrect one. Instead of simply fixing it with courtesy, she continued with an attitude while remaking the drink. When I said, “You don’t have to be rude,” she snapped back, and another worker joined in.
To top it off, she wrote “Enjoy” on the cup, but the remade drink was honestly worse than the first one. After spending nearly $30 on drinks, I would expect at least basic kindness and professionalism.
Customer service makes a big difference, and this experience did not reflect the welcoming environment Starbucks is known for.
Ashley Nunez
I just want to say that Kathy is so sweet!!! I was struggling with my newborn one day and she was so kind to help me to my car with everything that I ordered. She really did touch my heart. She was the only one that offered while everyone was just staring at me. Kindness like that goes such a long way.
… moreRalph Masters
Today was my 3rd bad experience this week with this store. When I come in, I stand up front and wait to get helped. It makes me feel like they don’t want my money. So I’ll take my money some where else. The drink I got was just okay. My mocha was blah
… moreJessica Skeeters
Asked for a shaken espresso as always and received a cup of practically milk without the topping I paid for. Had to ask for the topping to be put on and asked about the color since I should at least be able to see the espresso in it. Was told to try it and if I didnt like it then they would remake it. I know what i order every day and what it should look like. Ive NEVER been told that I need to try it before they remake it. Chalked it up as a loss and took the drink because I didnt have time to argue and then have them remake it. I typically wouldn’t complain but when you spend so much money every single week for coffee I at least want to get it the way I paid for (since adding things costs more) I understand that this is a coffee place and it does get busy. But if they could put a focus on training that would help as with this being considered a luxury habit and prices are insane you would think the product was worth it.
… moreAngela Clark
Pretty nicplace to get a small anount of mobile work done. Fair amount of seating and not too noisy.
… moreMary Kramer
Thank you 2:00 PM TEAM KYNN, Mesha . Great attitudes here at Hwy 80 store, GREAT handshaken coffee too!! Thank you ALL.
… moreSweet Cruz
Came here for months, great service, always clean, and a good place to study.
… moreDeysy P.T
Melanie at the drive thru was absolutely marvelous! What a kind soul, with such a beautiful smile. Talk about GREAT customer service! Drinks were great, as always but the customer service was the best thing about today!
… moreMark Aldridge
I asked for my usual drink. I get to the drive thru window and she rattles off something I didn’t order. Since I was already running late I didn’t have time for them to correct my order. So not only do they not listen they also ruined the coffee I looked forward to drinking this morning. A $10 coffee should always come as the customer ordered it!
… moreAmanda Francis
Love the staff on all shifts and love how I can customize my drinks
… more