Angie B
I had a large order and each sandwich had different toppings and specifications. Every sandwich was made correctly and was ready on time and the staff working last night were very friendly and helpful. Thank you for the great service and experience.
… moreTravis
It’s all right here. Inside is not cluttered but definitely could be wiped down here and there. They definitely need to scrub out the floor in the storage. And the bathrooms could use a once over. Staff is not unfriendly. But not very outgoing.
Update was a three star but change it to two star because they didn’t give me napkins and just kind we’re very withdrawn and not caring.
… moreKelli Iverson
I ordered a BLT with mayo. See picture it’s worth a 1,000 words. No picture of soup however only half of the container had what I ordered. Oconomowoc, WI
… moreKelli
Restaurant was very clean and employees were very friendly. It was pretty busy but food still came out fast. The best part was the cheese curds. They are delicious and a must try! Went here because I was looking for a hot sub. I got the chicken bacon cheddar which was good but I was very thrown off as there was no sauce or condiment. Definitely make sure to ask for a sauce to be added because otherwise you will find yourself pouring a ranch packet on yourself like me.
… moreKhristina Benkert
I come here once monthly. I chose to sit across from the women at the register. I am appalled at the way she is loudly and sternly at the manager and others on the team because of her frustrations. She made it clear that 2 people called in! Rolling her eyes at customer’s, abruptly cutting customers off because she didnt hear or trying to use the credit card pin pad before she was finished with order. She is usually a wonderful happy person but today was fit to be tied and taking it out on everyone in her eyesight.
… moreSally Samano
We ordered online. Pabst farms cousins subs. Got 2 subs, fries, and cheese curds. Got home opened the sandwiches, hair in both sandwiches and eyelash looking thing in the fries. Called and told manager(travis). No apology. Just rude.He just said “oh, well we dont have anyone that works here with that color hair”. We brought the food back for a full refund. We didnt eat any of the food. Again, still no apology for this. I asked who I can speak to above him, he said he cant tell me that information. Also never offered anything for the inconvenience. This is definitely not good practice in food safety. It’s obvious there are no extra precautions being taken. I will never ever step foot in there again. Cousins, you really need to train your “managers” on how to actually deliver exceptional customer service
… morePat Mecha
Never go on Saturday, they are not organized, order was all mixed up ,they had no diet drinks at all. They marked the outside of the wrapping but Noone could read it. We couldn’t decipher a turkey from an Italian. No greeting when you picked up and paid. They were just spaced out regarding costumer service.
Need training for the start. Customer in front of me had a problem with this sandwich to also.
… moreMahalla Lauher
Rachel was very rude to all customers that were in cousins subs. There was also water all over the floor and a mop bucket where you get your order. And our food was messed up and I asked for a water cup and got sass about it as well. Will NEVER be back.
… moreMaggie Nichols
Went in at 11:30 on a Thursday to pick up my online order, the older woman working the register was beyond rude for absolutely no reason. I never post reviews but this time I had to because I was so caught off guard by her attitude. Sub was tasty though…
… moreRenee Prostinak
First off the cashier was not very friendly. I ordered a mini stop with a soup and a drink. I sub I have a picture I’d love to show had very little anything on there I was looking at lettuce and bread mostly cousins should be ashamed of themselves how they have cut corners. Plus I paid more for that little sub and that little soup then I would have if I would have ordered a seven and a half inch sub. There is a picture of myself I got. You pay more you get less that’s just the way it is I guess
… more