
Address and Contact Information
Address: 1124 Jimmy Buffett Mem Hwy, Satellite Beach, FL 32937
Phone: (321) 622-5733
Website: https://saltybagel.co/
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Salty Bagel and Grill
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Specialty Bagels — Salty Bagel and Grill
Reviews
The staff is generally really nice and helpful, and again – the food is good!
We’ve had several pick ups with our orders made incorrectly, and again this morning. I don’t think one or two mistakes warrants saying anything, but it’s almost every other time we order and the way it was handled this morning wasn’t great.
It wasn’t a big deal, we ordered online and requested the cooked Philly onions on one of our sandwiches – this is an additional charge. We’ve ordered this add on before.
Received the food with raw onions, and called to see if we could bring it back for the correct order. Apparently, they don’t have the philly cooked onions and it shouldn’t be an option online (no big deal, but don’t add raw onions, and refund the extra). Then we pointed out that they’re available if you get the Philly burrito though, which doesn’t make sense. Sounds like they just didn’t want to deal with the mistake. They encourage ordering online, but the order system apparently can’t be trusted.
We love supporting local restaurants, but treating repeat customers like this sends the message that we should go elsewhere…so we will. Like many, we’re tired of restaurants acting this way, and I spent years as FOH. It takes a lot for me to leave a somewhat negative review, but this is not good business practice.
4 Stars
The original Salty Bagel opened at this location in Satellite Beach, FL in 2021. Since then, they have expanded and added two more locations, one in Cocoa Beach and one in the bustling city of Melbourne, FL. This gives us two possibilities to consider. Either they are excellent and have been so successful in a short period of time that they can afford to open more locations, or they may have an inexperienced business manager and are expanding too quickly, similar to what happened with Crumbs Bake Shop. Do you remember them? As I pulled into the crowded parking lot, I could gather that it was more likely the former.
Now, let’s start with honesty. Not many places in Brevard County actually make their own bagels, except for Salty Bagel, and boy, what a difference! They offer a wide variety of fresh bagels made on-site every day. Today, Lola is behind the counter, and despite being from Gen Z, she has quickly climbed to the top of my generational customer service list. While taking my order, she spontaneously said, “Iced coffee is a refreshing drink on a hot summer day.” This brought a smile to my face as I nodded in agreement, knowing that she wasn’t just reciting company bunkum.
Along with the Iced Coffee, I requested a Salty Bagel, a Nova Breakfast Sandwich, and a Bacon Egg and Cheese bagel. The iced coffee truly did put a smile on my face. It was not only incredibly refreshing, as Lola suggested, but also packed with flavor. The Salty Bagel with cream cheese was simply amazing. I don’t think I’ve ever had a bagel that was so fresh and delicious before. If I had just ordered a variety of bagels and cream cheese, this would undoubtedly be a 5-star review. However, that’s not the case. The ingredients in the sandwiches were mediocre at best, while the bagels themselves were wonderfully baked and toasted. It seems that the owners invested so much care and money into the bagel-making process that they made a small compromise on the quality of the sandwich fillings. What I mean is that the salmon, red onion, capers, and tomato on the Nova were only average, while the bagel itself was outstanding! The same can be said for the Bacon Egg and Cheese sandwich. I’ve had better-tasting bacon at health food places, believe it or not!
In conclusion, I can confidently say that Salty Bagel offers the best bagels in the Tri-County area, without a doubt. However, I would recommend enjoying them with cream cheese and skipping the sandwiches until they improve the quality just a little bit.
The coffee was okay, and the cashier was friendly, which made the visit pleasant overall.
You can tell the place isn’t striving for excellence — more of a quick “churn-and-burn” kind of operation. Fine for a casual bite, but not something I’d go out of my way for.