Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 1761 NC-55, Apex, NC 27523
Phone: (919) 363-6453
Website: https://www.jerseymikes.com/3080/apex-nc?utm_source=google&utm_medium=organic&utm_campaign=listings
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Sub and Sandwich Shop in Apex, North Carolina – Jersey Mike’s
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Reviews
The atmosphere at this location is comfortable inside and outside the location.
HIGHLY RECOMMENDED!
I’m usually a really easy-to-please person and get along with pretty much everyone. I’m not asking for the moon here, just basic decency. So, while I’m glad some folks have had good service at this spot, my experience was just plain awful.
When I walked in, the first young guy who started my order was super friendly, smiled, and greeted me – no complaints there. He started cooking the meat and then passed things along. That’s where it all went wrong. There were three other employees making my sandwich, and honestly, they all looked absolutely miserable. They could barely look up, definitely didn’t crack a smile, and hardly said a word. One quietly asked what I wanted on the sandwich, and I happily told them, but they just had these cold, annoyed expressions.
Then they just slapped the ingredients all over my sandwich – and the counter. I asked for mayo and mustard, and they literally just splattered it on, not even trying to do it nicely. The hot honey and mayo were globbed on randomly, super heavy in some spots and barely there in others. It was ridiculous; it felt like they didn’t care at all about making a decent sandwich.
When it was time to pay, they were all just standing around looking at their phones, still looking miserable like they’d rather be anywhere else. I paid, even gave a tip they didn’t deserve, and then they just shoved the bag at me. Super rude. No “thank you,” no nothing. I said “thank you” and “have a good day,” and one mumbled “yeah you too” while the others just stood there.
Reading this back, it might not sound like a huge deal, but trust me, it was an awful experience. It was awkward, rude, and totally unnecessary. These employees all looked young and miserable, and honestly, this is exactly why people talk about jobs being replaced by robots. If you don’t care enough to do a decent job or treat customers with basic respect – the kind I’d give anyone – then what do you expect?
I’m a regular at the location closer to my home where they are great, but I will definitely not be going back to this one ever again. Such a shame, it really didn’t have to be this way. I expected better from Jersey Mike’s. Hopefully they will retrain or replace those employees. I hated the way they made me feel.
I received #13 drenched literally in vinegar, oil, lettuce, tomato, no spicy brown mustard, and a tiny piece of bacon. Mind you there is an extra charge for bacon. I tried my best to eat the disgustingly soaked sandwich since it was my dinner for the night. But trying to do so was making me nauseous – so I opted for trashing it and going to bed without dinner.
The only plus is due to using my rewards points – I was only out of $2.01 and my rewards points.