ben taylor
I ordered a sub chips and coke. It cost over $20 and this was what I got. A piece of bread, slice of turkey, chips and drink. JJ really sucks
… moreAndrew Plotner
In the past, I loved ordering delivery from this location because they were one of the only places in town that actually had their own delivery staff.
It was fantastic; the food would consistently show up 10-15 minutes after I ordered (and I live at least a 5 minute drive away!), the order was always correct and not missing anything, and I felt morally okay about doing so because I left the delivery driver a tip on top of knowing they had benefits from Jimmy Johns.
Recently, it seems that this location has unfortunately swapped to using Uber as their delivery provider, meaning that deliveries now take at least 30 minutes, sometimes an hour, and even if you leave a tip for the driver, it’s still not ethical using the service because Uber doesn’t pay their gig workers a fair wage with benefits.
I really hope the franchise owner changes their mind on this decision, but until they do so, be forewarned if you’re expecting their delivery (arguably what JJ’s is largely known for!) to be up to its historic quality 🙁
… moreKenisha Opara
I just left this location after requesting a refund. I walked in (there were no customers in store) and ordered 4 combos. Spent $68. After I paid, an employee next door came in and ordered and paid for his meal. About 2 mins later he was handed his sandwich by the ONE guy making the food. I thought it was odd, but I still waited. Another customer walked in and ordered one sandwich with a drink. He walked to the soda machine to make his drink and about 3 mins later the young lady called his order. She briefly looked at me and looked back to see (I’m assuming) if my order was next. Keep in mind there’s one guy making food so that means he stopped my order to make others. I asked for a refund and will not be returning.
… moreRita Ross
My delivery service from JJ was a horrible. I placed JJ9028 at the JJ’s on Plymouth Rd in Ann Arbor at 6:02 pm. Your app said it was ready at 6:08 pm. It didn’t leave your store until 6:50 pm. The UBER driver delivered at 7:26 pm. Plus, he forgot to bring my drink, which he returned to his car to find. One sandwich and a drink for $22.14 and a $5 tip delivered ONE HOUR AND 24 MINUTES LATER. I expected a delivery from JJ not Uber. You should not allow an UBER driver to pick up multiple orders that delays delivery. This is unforgivable.
… moreLena Simon
Ordered an unwich. I might as well have gotten a regular salad. They incompetent people used shredded lettuce for one side of sandwich
… moreKay Thompson
Very nice Jimmy John’s location in a large strip mall. Fast and efficient. Easy to get in and out of the mall.
… morejessica thomas
Ordered delivery online. Took less than 15 mins to make and deliver food. Everything I received was correct and delicious! Thanks for a great experience!
… moreBasma Emam
Unfortunately, I had a very disappointing experience. The staff was unhelpful and not very kind, which made the visit unpleasant. Based on this experience, I won’t be returning.
… moreCraig Maxfield
I’m guessing they don’t have any freaks here. Order placed at 12:19, accepted at 12:20, delivered at 12:55. For reference, the pizza place gets a small pizza to me in 30 minutes.
So I can get a pizza faster than a JJs sub from here. This isn’t the 1st time it’s taken so long. Don’t make the mistake I did and order when you have a 1 pm meeting!
… moreLogan T
Orders curbside
Waits 20 minutes
Goes inside to check
Order just sitting out.
If I have to go inside for curbside to pick up my order its no longer curbside.
0/10 will not go back.
… more