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10/10. I cannot explain how awesome and amazing this bakery was. I went in ahead of time and told them I wanted a wedding cake for my wedding. Unfortunately the wedding got canceled 2 weeks before the date— this woman, GAVE ME MY MONEY BACK!!!!’ I was so depressed and sad, and even though their terms and conditions said they wouldn’t be able to give me my money back… she STILL DID!! This lady was so so considerate, I’ve been meaning to post a wonderful review. I hope I can come back and hug this owner, cause they were one of the only understanding places. I hope I can have a future wedding cake here!!!!!!
… moreLauren Shon
Totally blown away with the customer service from Kelsey and Cakabakery West! I placed an order for a custom cake for a family members’ engagement party, and the cake the team created was absolutely gorgeous. Not only was the presentation beautiful, the cake was moist and delicious.
The cake was a huge hit — thank you Kelsey and team for making our celebration so special!
… moreAna C.
Absolutely amazing experience with Cakabakery! I’m not from the area, so I sent them some inspo photos for a birthday cake—and wow, they nailed it! The cake turned out exactly how I hoped. But here’s the best part: on pickup day, we got delayed enjoying all the fun at Tulip Time and missed the shop’s closing. I was so worried… but the manager went way out of her way and personally came back just to get us our cake. Talk about above and beyond! So grateful for the kindness—and the cake was as delicious as it was beautiful. Highly recommend!
… moreMadisyn Solinski
Cakabakery truly made my wedding cake dreams come true this past weekend!! My husband and I got married in Holland, MI but live on the opposite side of the state, so we didn’t get to taste test our cake before ordering it. Being gluten free I never know what to expect! The team was so kind and knew exactly how to achieve the look we were going for! The cake was adorable and SO YUMMY! they were also so accommodating to our pick up time! The best!
… moreCaroline Philp
We originally came across Cakabakery at a friend’s wedding years ago and knew immediately that we wanted to use them for our future wedding. Cakabakery did such an amazing job on our wedding cake, we did three different flavors (chocolate, bourbon vanilla w/ salted caramel, and champagne w/ strawberry) and every flavor was to die for! We got so many compliments on our cake (how it look as a whole) and the way it tasted! We live about an hour away but will always be sure to stop by when we do visit the area!
… moreKristin Jensen
The people and the baked goods are wonderful. We got an assortment of 4 dozen cupcakes for an adult’s birthday party, and everybody raved over them. Delicious! And beautiful.
… moreKatie McKillop
I worked with Kelsey at Cakabakery West for a birthday cake and couldn’t recommend them more. Service from Kelsey with excellent, responsive and helpful, and the cake was beautiful and delicious (dark chocolate merlot, so good).
… moreCarley Razzano
We used Cakabakery West for our wedding desserts and everything was amazing! We ordered a small cake for cutting and then a variety of cupcakes, cookies and bars and everyone loved everything! The cake turned out exactly as we requested and tasted amazing and all of our guests raved about the other desserts as well! Communication with Kelsey was very easy via email as well. Will definitely use again for future events!
… moreRaven Lambkin
This was our 2nd time ordering from the Holland location and both times the cakes were the stars of the show. This was such a fun birthday spice cake. Thank you bakers for the wonderful dessert and we will be coming back for all our special events.
… moreSarah Barry
We catered some bite size desserts for one of our volunteer appreciation events, and we received so many compliments on the food! I messed up the pick up time and Kelsey went above and beyond to make sure we had the desserts we needed for our event. She even ended up delivering them to us on a day the store is normally closed, which was not expected and SO appreciated. The desserts were presented well and were so good! We will be booking with them again, and I’m looking forward to working with Kelsey on events in the future.
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