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Find your nearby Pizza Hut® at 2712 S 25th St in Clinton, IA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 2712 S 25th St Ste A, Clinton, IA 52732
Phone: (563) 243-5300
Order and Reservations
Order: Order online
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Reviews
Mark Mussmann
Location & staff do not deserve the 1☆. When we came in the 1st thing we noticed were the stockpile of what looked like bathroom supplies & paper towels in the glass food diplay in the counter. There were 3 couples seated & waiting on food; a few people waiting for a to-go order & 3 people ordering w/ 1 employee, who sat down after ordering.
We placed our order w/ a 2nd employee (the Manager) who never looked us in the eye & mumbled; making it extremely difficult to hear anything they said & it was not loud in the restaurant. As we sat down, all the tables were visibly dirty & the floor was in desperate need of vacuuming.
Everyone of the 4 groups (plus us) had issues w/ food/service. Mind you there were 2 employees at the counter & 2-3 employees back in the kitchen. Nobody came out to the floor, unless they were delivering food, to check on patrons or to ask if they needed anything.
1 couple waited for breadsticks that came out so late they showed up just before the pizza. The group that ordered just before us waited for at least 15 minutes for breadsticks & Personal Pan pizzas. A 3rd group had an incorrectly made pizza. The Manager told them they could only give store credit; no full/partial refunds. 3 groups also had to ask for plates & silverware after their food was delivered.
We waited 15 minutes for breadsticks that somehow came out luke warm. The only positive aspect was that our pizza was decent. If you have any issues w/ the food or service, you can’t get your money back. Company policy is no refunds; only store credit.
Needless to say, we won’t have to worry about that because it’ll be a while before we come back; If ever.
… moreWe placed our order w/ a 2nd employee (the Manager) who never looked us in the eye & mumbled; making it extremely difficult to hear anything they said & it was not loud in the restaurant. As we sat down, all the tables were visibly dirty & the floor was in desperate need of vacuuming.
Everyone of the 4 groups (plus us) had issues w/ food/service. Mind you there were 2 employees at the counter & 2-3 employees back in the kitchen. Nobody came out to the floor, unless they were delivering food, to check on patrons or to ask if they needed anything.
1 couple waited for breadsticks that came out so late they showed up just before the pizza. The group that ordered just before us waited for at least 15 minutes for breadsticks & Personal Pan pizzas. A 3rd group had an incorrectly made pizza. The Manager told them they could only give store credit; no full/partial refunds. 3 groups also had to ask for plates & silverware after their food was delivered.
We waited 15 minutes for breadsticks that somehow came out luke warm. The only positive aspect was that our pizza was decent. If you have any issues w/ the food or service, you can’t get your money back. Company policy is no refunds; only store credit.
Needless to say, we won’t have to worry about that because it’ll be a while before we come back; If ever.
Kristin McAllister
I ordered the deals with Pizza Hut that gave a melt and fries. All melts are supposed to come with 1 sauce. I got 2 of the meals and had an additional marinara added to my order. It didn’t come with any of the marinara. I also ordered an order of cinnamon sticks along with an extra icing and didn’t get that either.
I called Pizza Hut and asked for the manager. I told them what happened. They asked if I just wanted store credit. I said no, I’d like my sauces because they are kind of key with my food. The melts are as close to the pzones that I can get but I don’t want to eat it without dipping it into the marinara. The cinnastix being dipped into icing is also kind of a key ingredient for the dessert.
They said that they can put the order into door dash for the sauces but that “i probably wouldn’t get them because no one at door dash is going to want to pick up that type of an order.”
Wait, what? So I get penalized because you didn’t double check everything before it went out? I said well then if door dash isn’t going to pick up a few sauces then resend my order. They said no. He then proceeded to bring up the order with door dash and thats all his manager will do. I said well you just said no one from door dash is going to take my order so what good is that going to do? Can I please speak with your manager.
So Jacob, the GM came onto the phone and basically reiterated what the other guy said. As I was talking, without warning he put me on hold. Then came back and said someone from door dash is here for another order is going to drop it off. I got my original order at 5:30 PM. It is currently 6:14 PM and still nothing. I started eating my food because I didn’t want it to get cold. I live less than 10 mins from Pizza Hut. My order was almost $50.00 with tip and this is how I’m treated.
Well Pizza Hut, you are nothing like you used to be 15 or so years ago where the food was quality and the customer service was better quality as well. Jacob, you need managerial training because you stink.
… moreI called Pizza Hut and asked for the manager. I told them what happened. They asked if I just wanted store credit. I said no, I’d like my sauces because they are kind of key with my food. The melts are as close to the pzones that I can get but I don’t want to eat it without dipping it into the marinara. The cinnastix being dipped into icing is also kind of a key ingredient for the dessert.
They said that they can put the order into door dash for the sauces but that “i probably wouldn’t get them because no one at door dash is going to want to pick up that type of an order.”
Wait, what? So I get penalized because you didn’t double check everything before it went out? I said well then if door dash isn’t going to pick up a few sauces then resend my order. They said no. He then proceeded to bring up the order with door dash and thats all his manager will do. I said well you just said no one from door dash is going to take my order so what good is that going to do? Can I please speak with your manager.
So Jacob, the GM came onto the phone and basically reiterated what the other guy said. As I was talking, without warning he put me on hold. Then came back and said someone from door dash is here for another order is going to drop it off. I got my original order at 5:30 PM. It is currently 6:14 PM and still nothing. I started eating my food because I didn’t want it to get cold. I live less than 10 mins from Pizza Hut. My order was almost $50.00 with tip and this is how I’m treated.
Well Pizza Hut, you are nothing like you used to be 15 or so years ago where the food was quality and the customer service was better quality as well. Jacob, you need managerial training because you stink.
Alexis Lopez
if i could give 0 i would. worst service ever. waited an additional HOUR for a box deal which was 2 medium pizzas, 8 wings and breadsticks. i seriously can’t believe how slow they are. refused to answer the phones and had customers walking out because they weren’t being served and they had orders wrong left and right. do yourself a favor and go to the pizza hut on 2nd street, this one is trash.
… moreLisa Maidak
Worst experience with a restaurant in my entire life. Found out the rude individual I was dealing with was the store manager. No one at the store knew who the district manager was or how I could reach him. They owe me $47 for an online line they messed up. They told me I would have to go online to get a refund. There is no mechanism on their website ti allow you to ask for a refund. All I could do online is to chat with a bot. It said someone would get back to me in 1 to 3 days.
… moreTaylor Frye
Don’t order delivery thru the app. Store has no delivery drivers themselves and refuse to refund you after not sending you everything in your order. They even said they had it there when I called to ask about the missing items. The shift lead was very unprofessional and seemed frustrated that I was trying to have the part of my order refunded that I didn’t receive. Will be disputing with my credit card company as that seems to be the only option. They refused to re deliver the food for me
… moreJon Johnson
Stopped here for a carry our order. I have not been in this store for quite awhile, I used to eat here frequently. Mt pizza was fine, the person behind the counter was fine. The place was filthy, I can over look tables that weren’t cleaned off. I don’t think the entire place has been cleaned for some time. There was grime on the chairs u could scratch off with your finger nails, greasy finger prints on everything. The windows were greasy
Great pizza but whoever is in charge or whoever owns the place needs to look into what’s going on, I never seen this place look so bad
… moreGreat pizza but whoever is in charge or whoever owns the place needs to look into what’s going on, I never seen this place look so bad
Peace
Fun, friendly, family like environment when Brandon is around, will be returning again thanks to better employees, not to mention the cook they just hired, the food is edible finally!
… moreAva Dunn
Fountain machine was “broken” but later on we saw two workers get soda and ice from the machine hair in the food, there was a sign saying to have exact change or no credit card but they gave change back
… moreRobert Payette
Twice while in town I ordered from this location. Both times I did not receive all items. Was told can only give a credit for next order. Was not able to get missing items delivered or a credit back to my cad. Was told that some items they were out of but the app allowed me to order
… moreAeriel King
The new blonde manager makes door dashers wait well after the food is done and sits in the warmer while she yells at teenagers and vapes next to the oven. I pointed out that my order was already finished once and she started screaming at me and was super unprofessional and unpleasant and I heard one of the teenagers in the back tell her she was illegally keeping minors past the time they were allowed to stay and she was screaming at all of her employees. She told me I should be more understanding about them being short staffed but it sounds like she’s the reason everyone quits. And no one is going to order delivery if the food sits in the warmer for 45 minutes instead of getting to the dashers. Please don’t order delivery from this store unless you want your food to sit and get stale while your dasher patiently waits for the manager to get off her high horse and take the food out thats been done forever.
… more