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✔️Brunch ✔️Take out ✔️Delivery
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Baked treats & bespoke cakes in creative designs are the specialties at this homey bake shop.
Hours
| Wednesday | 8 AM–4 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–6 PM |
| Saturday | 9 AM–1 PM |
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
Address and Contact Information
Address: 50 Clarington Dr Suite 1, Southaven, MS 38671
Phone: (662) 536-2253
Website: https://www.thecakeladyonline.com/
Menu Photos
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The Cake Lady Bakery
Strawberries N Cream Dessert Cake 8in round. $48.99. Strawberries N Cream … The Cake Lady Bakery 50 Clarington Drive Southaven, MS 38671 (662-536-2253)
The Cake Lady Bakery | Southaven MS – Facebook
The Cake Lady Bakery, Southaven. 12827 likes · 11 talking about this · 630 were here. 662-536-2253 [email protected].
The Cake Lady Bakery (@thecakeladybakerydesoto) – Instagram
Hi friends!! We are a custom cake bakery with lots of yummy treats for you to come in and grab! Come and see us!! Located in Southaven MS …
Product
Reviews
Mindy Moore
I am extremely disappointed with both the cake and the professionalism of this business. I called the store multiple times throughout the day and no one answered. I also never received a call letting me know the cake was ready.
I eventually had to send my sister to the store to check on it. When she saw the cake, even she immediately said it did not look like the reference photo provided. When this was brought up to the owner, her response was that they didn’t have the specific colors and that using different colors “wouldn’t have looked good.” Unfortunately, the bright/lime green that was used looks much worse and is nothing like the original design.
The owner was dismissive and unprofessional and refused to remake the cake, offer a partial refund, or even provide store credit. There was no attempt to make things right for a clear mistake on their end.
If you can’t match a requested design or colors, that should be communicated before making the cake — not after. I would not recommend this bakery based on the lack of communication, poor customer service, and refusal to take accountability.
Requested cake: muted, earthy tones (soft sage green, tan, cream, and brown)
Delivered cake: bright neon/lime green, which completely changes the look and theme.
Requested cake: natural, rustic, neutral, and cohesive.
Delivered cake: harsh, high-contrast, cartoonish due to the bright green frosting.
… moreI eventually had to send my sister to the store to check on it. When she saw the cake, even she immediately said it did not look like the reference photo provided. When this was brought up to the owner, her response was that they didn’t have the specific colors and that using different colors “wouldn’t have looked good.” Unfortunately, the bright/lime green that was used looks much worse and is nothing like the original design.
The owner was dismissive and unprofessional and refused to remake the cake, offer a partial refund, or even provide store credit. There was no attempt to make things right for a clear mistake on their end.
If you can’t match a requested design or colors, that should be communicated before making the cake — not after. I would not recommend this bakery based on the lack of communication, poor customer service, and refusal to take accountability.
Requested cake: muted, earthy tones (soft sage green, tan, cream, and brown)
Delivered cake: bright neon/lime green, which completely changes the look and theme.
Requested cake: natural, rustic, neutral, and cohesive.
Delivered cake: harsh, high-contrast, cartoonish due to the bright green frosting.
Winston Sanderz
It’s actually been about 3 months since I purchased this red velvet cake from here, I noticed the smell everyone else has mentioned and it is true it’s delightful to walk into and experience.
I found the cake interesting because over the week I had it, I found myself eating large portions of it without any stomach aches at all surprisingly. It was the best red velvet cake I ever had and I know there even more delicious flavors than red velvet that I haven’t tried at this bakery.
I wasn’t over the top impressed with the flavor,more-so the actual texture of the cake. It left me in a trance like state every time I devoured a slice. I had to have it with every meal no matter what it was lol.
Something about how it’s made here makes it easy to eat which I find potentially life changing. I’m not a “foodie” as others are, I actually find enjoyment eating quite bland and non seasoned food pretty much my whole life, but eating cakes like these have introduce me to a world of sweet delight that I can’t go back from.
No more days of baking homemade cakes or grocery store birthday cakes for me. Cake Lady Bakery, next year I’ll be a year older and excited to find out what other flavors will leave me wanting for more just as I have done this year! Readers Beware of the addictive nature of these cakes can’t say I didn’t warn you!
… moreI found the cake interesting because over the week I had it, I found myself eating large portions of it without any stomach aches at all surprisingly. It was the best red velvet cake I ever had and I know there even more delicious flavors than red velvet that I haven’t tried at this bakery.
I wasn’t over the top impressed with the flavor,more-so the actual texture of the cake. It left me in a trance like state every time I devoured a slice. I had to have it with every meal no matter what it was lol.
Something about how it’s made here makes it easy to eat which I find potentially life changing. I’m not a “foodie” as others are, I actually find enjoyment eating quite bland and non seasoned food pretty much my whole life, but eating cakes like these have introduce me to a world of sweet delight that I can’t go back from.
No more days of baking homemade cakes or grocery store birthday cakes for me. Cake Lady Bakery, next year I’ll be a year older and excited to find out what other flavors will leave me wanting for more just as I have done this year! Readers Beware of the addictive nature of these cakes can’t say I didn’t warn you!
Romi Jaiswal
One of the best cakes, I have eaten, the very best. The owner herself took great care and packed my cake. It was for my wife’s birthday, so she also wrote happy birthday on it and decorated it nicely.
… moreMzLovely Shay
What I asked for vs what I got. I didn’t want writing on the and I had to tell them that birthday was misspelled. I spoke with the manager and explained to her that I was unhappy with the cake and she said there nothing else they could do to the cake because it was a TikTok video cake. I have sent a TikTok video before and I had no problem with the cake. If you couldn’t make the exact cake, it should’ve been explained to me while I was placing my order not when I was picking up the cake. I didn’t ask for a refund and I accepted the cake because my son’s party is tomorrow and I knew I couldn’t find anybody to make this cake at the last minute
… moreBrittney Kelsey
I really wanted to love my experience here, but unfortunately it didn’t meet my expectations. The cake design and color came out very different from the reference I provided, and the final look just wasn’t what I envisioned. The bakery did provide a partial refund and store credit, which I appreciated, but I felt the response focused more on deflection and defensiveness rather than true accountability.
I hope this feedback helps improve future customer experiences, as the presentation and communication could be handled with more care. Still, I encourage others to try them for themselves , your experience may be better. Praying for continued growth and improvement in their business.
… moreI hope this feedback helps improve future customer experiences, as the presentation and communication could be handled with more care. Still, I encourage others to try them for themselves , your experience may be better. Praying for continued growth and improvement in their business.
Lori Downs
I bought a King Cake today and it was the most delicious one I have ever eaten. The shop was so cute and the lady was so sweet to cute me a piece before I took it to share with my PT ladies. They loved it also!! Thank you Cake Lady
… moreJ MN
I am EXTREMELY picky about my sweets—I do not eat them unless they are worth it. These cupcakes are ALWAYS worth it!! Fresh, tasty and never dry. They have cookies and other sweets but I cannot resist the basic Wedding Cake and Red Velvet cupcakes! Oh my! I travel all over the world and honestly these are some of the BEST! They have some other flavors that I am sure are great—cookies and cream, strawberry lemonade, banana cream, etc., but I judge a bakery on the taste of a classic cupcake. The cakes here are legendary also with the folks I work with. Service is always top notch and quickly they can customize your cupcake for you if they are available (I.e. no sprinkles). Worth EVERY calorie!
UPDATE: still love it!! BEST wedding cupcake ever!
… moreUPDATE: still love it!! BEST wedding cupcake ever!
Jenelle G
I was actually impressed this time. Normally I wouldn’t order a cake from here due to past experiences, but this was my last option. Luckily the cake was very moist and the flavor was top-tier. It looked good and met my expectations. I care more about the moisture and flavor than decor( however I still like my cake to look good ) I’m not sure if it was because it was not as busy, but I hope they keep it up. Great job
… moreJasmine Jackson
I love their strawberry cookies and wedding cake cupcake. I have not tried anything else. I bought my husband a red velvet cupcake, but he said it was too dry to eat. Overall, great experience for me so far.
… moreDan Wolford
Always wonderful service from this local small business. All their sweet treats will cure any sweet tooth craving.
Also, not sure what it’s called, but we call it crack candy, we stop through each time we travel to get some for road trips or extra flight treats.
… moreAlso, not sure what it’s called, but we call it crack candy, we stop through each time we travel to get some for road trips or extra flight treats.