Shamari
only 3 stars because when I came here I asked to put toppings on my cold foam drinks the lady whom I forgot her name but she’s always working there told me she couldn’t do it. Which I was confused bc other Dunkin’s I’ve been were able to do it. She then told me I would have to pay for it which I told her I would pay for it then she declines and says I would have to talk to my manager?? lol honestly it wasn’t that deep and so unnecessary I tried complaining to Dunkin customer service and she lied saying I didn’t wanna pay for it an honest joke it was 50 cent trust me I’m not broke for 50 cent… anyways customer service here sucks
… moreEdvin Martinez
Terrible service no bathroom, and they are so rude.
… moreAntonio Romero
I think a food place like this one must a RESTROOM (the don’t have it) why the ossining health department don’t do anything about?
… moreJherlyn Lopez
Fast, reliable service. Clean, conveniently located in a good spot in town.
… moreTara Taryn
this is a very unfriendly location. wanted ice on the side instead of in my iced coffee and brought along my own cup for side of ice. the manager refused, but, being persistent, i finally received a ‘little’ bit of ice, but still not what I wanted. it’s frozen water and as a courtesy, they should just give it, especially since i ordered other items. shame on thos location for being so rude and arguing with a customer. this location also doesn’t let you use a restroom!!
… moreChris
Terrible customer service and staff. I work outside all day I order a sandwich and drinks and they won’t even let me use the sink to wash my hands before I eat but the kid responded “I can give you a wet napkin”
DO NOT GIVE THEM YOUR BUSINESS. THEY DO NOT CARE ABOUT SERVICE. STAY AWAY FROM THIS LOCATION
… moreN
Kimberly and Kayla weren’t friendly and very rude staff that they had in that Ossining location Dunkin
… morehello kitty
My experience at this Dunkin Donuts is always positive and professional! In all the times I’ve gone here to grab breakfast there was always a cashier to take my order and the food never took long, always fresh and tastes great. Great customer service, you won’t be disappointed. My only suggestion for this location would be that there needs to be a drive thru option which would be a lot more convenient for drivers, but I see that with the type of building this is it probably isn’t possible.
… moreSTEVE
Literally watched them pick my food up off the floor and put it in the back. This place is disgusting
… moreNallely Valdovinos
The staff is amazing here, they’re always doing their best to serve customers. I can never complain about their service. It’s a little ridiculous to see them having to work during this heat with not good AC though. I went in this morning for a coffee and it was so hot in there, I felt bad seeing their red faces sweating, it is dangerous for them to be working in that type of condition. Leading to fainting or heat exhaustion. They deserve better work conditions.
… more