Cold Stone Creamery

  4.2 – 258 reviews  $$ • Ice cream shop

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Your local Cold Stone Creamery in Dothan, AL is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

Cold Stone Creamery 36303

Hours

Friday12–10 PM
Saturday12–10 PM
Sunday12–9 PM
Monday12–9 PM
Tuesday12–9 PM
Wednesday12–9 PM
Thursday12–9 PM

Address and Contact Information

Address: 4871 Montgomery Hwy Ste 11, Dothan, AL 36303

Phone: (334) 671-0041

Website: https://www.coldstonecreamery.com/stores/22341?utm_source=gmb&utm_medium=gmb&utm_campaign=gmb&utm_id=gmb

Menu Photos

Order and Reservations

Order: Order online

orders.ordercoldstone.com

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Related Web Results

Ice Cream in Dothan AL 36303 Cold Stone Creamery Shop Store …

For more than 30 years Cold Stone Creamery® Dothan, AL has been serving up the finest, freshest Ice Cream Creations™, Cakes, Shakes and Smoothies. We use only …

Cold Stone Dothan – Order Online

Signature Creations™ · Ice Cream at the End of the Rainbow™ · Lemon Berry Batter · The Berry Best S’More · Don’t Cry Over Spilled Silk · Apple Pie a la Cold Stone®.

Cold Stone Creamery – Home

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Ice Cream Cakes, Shakes, and Smoothies the Way You Want It.

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Reviews

Mz Marvel29
Today on 2/22/26 I’m giving 1 star ⭐️ for the young lady who was helping us. Unfortunately the rest of my experience was not worthy of any stars.

I visited Cold Stone Creamery with the intention of using a $25 gift card I had been saving. We ordered three “Love It” size ice creams, and the employee who helped us was kind and patient.

When it was time to pay, we were told the gift card system was down. Unfortunately, I did not have enough cash to cover the full order since I planned to use my gift card. When the manager came over, I explained the situation and asked how they would handle customers who came in with only a gift card. I was told, “It’s not my fault that the machine is down.” She kind of snatched my bag back which really helped me make up my mind regarding whether or not I wanted to return.

I understand technical issues happen. However, what disappointed me was the way the situation was handled. A simple sign posted before ordering or a heads-up at the register would have prevented this issue. More importantly, a more solution-focused response would have made a big difference. There could’ve been several other people who also came in with only a gift card and no other form of payment. How do you handle this? The owner/manager was not helpful.

This wasn’t about the machine — it was about customer service.
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Jeremy Bowling
Best ice cream in town, it’s been here for awhile now and sometimes the line is still out the door. The service is always great, the ice cream is always perfect, and the establishment is spotless! Definitely worth the wait and price! I love this place more than some of my family members.
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Scully
Ice cream is great, but the prices at this particular store are astronomical. I was going to buy a triple quart for Christmas and it’s $25.99 versus $18.99 at the Panama City location. I don’t see how they can stay open as they are price gouging their customers
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jasmine tellier
This is the carnival honey cornbread I my jam I think. It was a amazing mix of sweet and salty. The blueberries and cornbread mix, definitely would give homemade cupcake vibes. If your thinking of trying it definitely do so.
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Pete Crews
The absolute best ice cream & toppings. The flavor and texture is always consistent and you don’t have to worry about the ice cream being too warm or icy. It’s always just right
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Traveling Family
Very nice service, they were fast, kind, and helpful. Nice options if ice cream and toppings. We will be back.
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J H
First time at ColdStone. It was great. The Lady at the front was super nice! 10/10 Ice cream!!!
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Brandon McNair
My family recently visited this location while we were in Dothan!

The crew was helpful except the manager/ operator…I over heard her screaming at the staff and trying to belittle them!

She tried to make the cashier over charge us an additional $10 but the cashier clarified that wasn’t the right amount for the dessert we ordered!

I definitely won’t visit this location again!
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jason williams
All the low reviews are what I have been saying about this place for a couple years. Rude staff – they act like you are bothering them on their day on at work when you try to order ask a question. No samples – they dislike their customers so much, they refuse to offer samples and will actually get crappy with you if you dare to ask for a small sample spoon. Other cold stones do offer samples – I went to two last week in ATL both did. Why not sell the place if you despise working with the public?
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Yahweh’s Daughter
Oooohh my goodness! Cold stone has some good cake batter ice cream
However service is detestable:(
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