Mark Bass
Terrible customer service. Took them 15 min to hand out a cold bag of food that just sat behind their counter. When we asked for a fresh warm hash brown , the employee grabbed the cold hash brown out of the bag and chucked it. Then she grabbed a new one with their bare hands (no wrapper) and threw it in the bag…Maybe it was a bad morning, but I’ve never seen anything like this
… moreEmerald Shadows
Ordered burgers with no buns.
Ordered nuggets with sauce and fries with no salt and ketchup.
Got buns with no burgers, no sauces at all.
Asked for FORKS 2x.
All I got were spoons. Very helpful.
… moreNoty Kity
As expected. Fast food. Friendly cashier. Food was hot and good. Very clean. This McDonald is located inside Sam’s Town Casino located in the food court area. Coffee was also good!
… moreDennis Yu
Their google business profile (this one you’re reading) says it’s open today, Christmas.
So I went here to eat and found it’s actually closed.
McDonald’s, it’s important to keep your hours updated and accurate, since folks rely upon what you publish.
… moreSteven Rank
The cashier was not the friendliest person I’ve ever come across. The tables near by McDonald’s were dirty and not sanitize when customers sat down. The only positive factor was is the caramel sundae was pretty good
… morePaul Goormastic
Oh no. Avoid at all cost. Unless maybe you’re staying at Sam’s Town and you have absolutely other choice. But even then? Good luck. (Bad service, “out of” multiple items, dirty kitchen & dining area, higher prices than most McDonalds, ambivalent (at best) management.) And whatever you do, don’t try to get a shake (maybe even a Shamrock Shake, as shown on the big TVs behind the registers, the lobby poster, and the sign hanging literally I’ve your head when you order) after 9:35 pm, because they’ve already closed down the machine. And the manager doesn’t care.
… moreSilver Phoenix Elieceine
Dirty tables and the Manager was rude. Ordered 2 happy meals with both fries and apple slices. Gave me strictly fires in 1 and only one bag of apple slices. Also why is your manager putting food back into the fry area after it was handed out to a customer thats a health code violation.
… moreRicardo Perez
None of my McDonald’s app offers work here !!
Right when I clicked them right on the spot they say “ the code expired” but when I go 30 mins to another McDonalds it works perfectly!
… moreDouglas Glendower
This is the only place that I can knock on in Sam’s Town. The employees are horribly rude and do not take customer’s orders accurately. If you have to have McDonalds, it’s better to risk crossing Boulder Hwy to the one across the street than deign to deal with this one. At least that McD’s has the excuse of being busy. Now terribly understaffed.
… moreTherese A
I swear this is the second time, last month, we were missing six piece nuggets and tonight TWO FVCKING BIG MACS.
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