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Rita’s Italian Ice & Frozen Custard is the largest Italian Ice concept in the nation. With over 600 shops operating in 32 states, our popular chain offers a variety of frozen treats that will leave your taste buds wanting more! Italian Ice – our famous Italian Ice is made fresh daily, featuring real fruit flavors that burst with refreshing goodness. Frozen Custard – our rich Frozen Custard is a creamy delight. Layered Gelati – a perfect blend of Italian Ice and Frozen Custard in our layered Gelati. Blenders drink lineup – quench your thirst with our delightful Blenders drinks. Milkshakes – creamy and indulgent, our Milkshakes are a treat for any occasion. Sundaes – dive into a world of toppings and flavors with our Sundaes.
Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.
Address and Contact Information
Address: 1124 Lancaster Ave #30, Reading, PA 19607
Phone: (610) 796-2885
Website: https://www.ritasice.com/location/ritas-of-shillington-pa/
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Rita’s of Shillington PA
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Rita’s Italian Ice & Frozen Custard | Reading PA – Facebook
Happy First Day of Spring!! We are open 12-9 pm today!! Don’t feel like waiting in line? Order ahead on the Rita’s app for in-store pickup or for delivery on …
Rita’s Ice: Home
Rita’s Italian Ice is a restaurant chain, based in Bensalem, Pennsylvania, which sells mainly Italian ice, frozen custard, and specialty creations.
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Reviews
Lee Keybum
Let me just say. Customer service is amazing. Not all of the employees but one stands out. And that is the shift lead Lauren. She is absolutely amazing. I came up to the window she took my order immediately and I had my ice in minutes. Rita’s is a little pricy but not bad for a once in awhile treat. Lauren is friendly, outspoken, and very mature. She is great. I was reading other reviews on here and people are just terrible. All I have to say is I disagree with those people. Lauren is amazing and I hope to have her again when I come back! Definitely reccomend.
… moreDivine Starr
I don’t usually leave reviews for chain locations like Rita’s, as the experience tends to be pretty standard—but this visit stood out, and not in a good way.
When I arrived, the store wasn’t busy— there was just two people in front of me who were waiting to give their order because the young man there was working alone on the previous order. The other young lady was on the phone not sure if it was work related. just three employees were working. The other young lady was handling mobile orders. However, after she completed those online orders, instead of jumping in to assist with the growing line, she walked back and forth and didn’t contribute to helping customers at all. Respectfully, she was the heavier-set of the two women on shift.
Meanwhile, the other young woman and a young man were doing their best to manage the now growing crowd. They were clearly overwhelmed, and it was frustrating to watch one team member not step up while the others worked hard to keep things moving.
What made the visit even more disappointing was that there were no pretzels prepared at all—a go-to item that many customers expect.
In any customer service setting, teamwork matters. When one person checks out while others are stepping up, it affects the entire experience. This visit reflected that, and I hope it was just an off day.
… moreWhen I arrived, the store wasn’t busy— there was just two people in front of me who were waiting to give their order because the young man there was working alone on the previous order. The other young lady was on the phone not sure if it was work related. just three employees were working. The other young lady was handling mobile orders. However, after she completed those online orders, instead of jumping in to assist with the growing line, she walked back and forth and didn’t contribute to helping customers at all. Respectfully, she was the heavier-set of the two women on shift.
Meanwhile, the other young woman and a young man were doing their best to manage the now growing crowd. They were clearly overwhelmed, and it was frustrating to watch one team member not step up while the others worked hard to keep things moving.
What made the visit even more disappointing was that there were no pretzels prepared at all—a go-to item that many customers expect.
In any customer service setting, teamwork matters. When one person checks out while others are stepping up, it affects the entire experience. This visit reflected that, and I hope it was just an off day.
Batman Jawn
The vibrant colors and icy treats beckoned to me like a siren’s call.
Holy Gelati, Batman! What an icy adventure I had at Rita’s Italian Ice. Nestled outside of Reading, in the heart of Shillington, this Rita’s joint is the go-to spot for a frosty treat that hits the spot.
The real cherry on top of this frozen fiesta was Allison herself. Not only was she a master at crafting the perfect ice concoction, but her friendly demeanor and infectious smile made the whole experience truly memorable. She even posed for a picture with me, adding an extra dash of superhero flair to my Rita’s adventure. Thanks for being chill, Allison.
Whether you’re a local looking for a sweet escape or a crime fighter patrolling the hustling and bustling Lancaster Ave, Rita’s Italian Ice is a must-visit destination. And if you’re lucky, you might just get to chill out with the legendary BatmanJawn himself – action figure by day, ice cream aficionado by night. Thanks, Rita’s, for a frosty-fantastic time!
Be cool, eat a Rita’s.
… moreHoly Gelati, Batman! What an icy adventure I had at Rita’s Italian Ice. Nestled outside of Reading, in the heart of Shillington, this Rita’s joint is the go-to spot for a frosty treat that hits the spot.
The real cherry on top of this frozen fiesta was Allison herself. Not only was she a master at crafting the perfect ice concoction, but her friendly demeanor and infectious smile made the whole experience truly memorable. She even posed for a picture with me, adding an extra dash of superhero flair to my Rita’s adventure. Thanks for being chill, Allison.
Whether you’re a local looking for a sweet escape or a crime fighter patrolling the hustling and bustling Lancaster Ave, Rita’s Italian Ice is a must-visit destination. And if you’re lucky, you might just get to chill out with the legendary BatmanJawn himself – action figure by day, ice cream aficionado by night. Thanks, Rita’s, for a frosty-fantastic time!
Be cool, eat a Rita’s.
Clare Wanner
Ordered vanilla chocolate twist with chocolate sprinkles in a waffle cone but received a vanilla custard. Not sure how a mistake like this was made. Hopefully, we received our 2 pints correctly.
… moreSreekanth Kancharla
Pros
—–
The ice cream tastes good.
Small size should be enough for all ages including kids.
They have kid size also which is not mentioned on their menu and perfect size for kids only.
They have tables to sit and enjoy the ice & frozen custard.
Plenty of parking available back side of the store.
They employees work at counter are so patient and clarified all our doubts regarding how each type would be and also they gave some sample of flavor for tasting, so we can taste and decide what we want which is so good.
Cons
—–
They don’t have any restroom on the spot.
They don’t accept Apple/Google Pay. They accept either cash/cards.
… more—–
The ice cream tastes good.
Small size should be enough for all ages including kids.
They have kid size also which is not mentioned on their menu and perfect size for kids only.
They have tables to sit and enjoy the ice & frozen custard.
Plenty of parking available back side of the store.
They employees work at counter are so patient and clarified all our doubts regarding how each type would be and also they gave some sample of flavor for tasting, so we can taste and decide what we want which is so good.
Cons
—–
They don’t have any restroom on the spot.
They don’t accept Apple/Google Pay. They accept either cash/cards.
Jamie Harris
It was good the teens were more excited they like the ices the prices went up but I guess just like everything else It was a nice family treat
… moreAlejandra Aragon
Good forbid Lauren takes your order. Full of attitude & will let you know by her face expressions in the end of the day how much of an annoyance you are for even showing up to get icecream with your family. Will be avoiding this location from now on.
… moreMildred Thomas
Delicious as always. Friendly employees and love the new pistachio flavor
… moreRick Olmos
Great custard, and the sugar free water ice is incredible!
… moreDawn Evans
I just love Rita’s! All the flavors are great but my favorite is Swedish Fish & Blue Raspberry. If you download the app you can get a free italian ice after your 7th purchase!
… more