Shakira Boykin
Quesadilla was not cut throughly, nor is it grilled so cheese in the inside is just shredded not melted at all. Due to cheese not being melted, nothing is holding the quesadilla together so the inside just falls out as you bite. Very unpleasing for 6$ they never really grill them long enough but tonight was awful.
… moreCharisse Kauhn
Horrible but I should hv learned from the last two experiences before this one. Some months ago I ordered the pricey doritos locos taco which I absolutely love but when I got it home, which I usually dine in, it was a limp soft dorito shell soaked through with skimpy liquidy ingredients. Mind you I live about 3 minutes from this Taco Bell. It wasn’t even edible as it crumbled every time I picked it up. I skipped eating it with a spoon because it wasn’t worth the quarter inch soupy contents that were actually sticking to the shell like slime. Never never have gotten a doritos locos taco that was not amazing. Then the time after that I was served a soft taco supreme with brown stringy lettuce and only four or five pieces so it was probably the last pieces left in the bag they opened 3 days ago. And today is the worst of all. I order my food and get to the windows and want to add diet coke. I’m abruptly told by a 15 year old that there are no add on at the windows…so I park and go in. I wait at the counter and when finally acknowledged the same skinny teenager with no personality or customer service concern directed me the kiosk where I would have to order the apparently very difficult to fulfill order for a diet coke. Wow. Is it that hard to get a diet coke??? I gave up and asked if I could just have a water cup then which was promptly handed over. I filled that cup up with diet coke and don’t even feel bad. Except when I opened my food…..absolute garbage mush. I’ll never be back here
….
… moreEmily Carlisle
Most of the time I come here they don’t put enough stuff in anything on the menu. Tonight I got two hard shell supreme tacos… #1 where’s the supreme and #2 these are basically empty. Like 2 shreds of cheese and lettuce in each taco and hardly any meat
… moreLee Mcbride
Ordered through the drive-thru, the lady at the window had an attitude over absolutely nothing but at the time I didn’t really care because I just wrapped up a 15 hour day at work. There wasn’t any sour cream on the tacos supreme. No big deal I was hungry. I asked for fire sauce and she dropped 1 pack in the bag for $20 worth of food. No big deal they were kinda busy. What absolutely took the cake is dealing with the crazy food poisoning I had the next day. I only eat dinner so without a shadow of doubt the cold chills, puking, and diarrhea came from this taco bell. Get it together.
… moreJerry Elliott
Worst Taco Bell food I’ve ever had in my life. Evidently had been under the heat lamp for hours, the grease had soaked all the way through the shells, they were falling apart and it was mostly cold and if there was a teaspoon of meat on them you’d be lucky. It’s hard to believe this place hasn’t been opened not even 2 months and the food was this terrible. I bought three Doritos locos tacos and barely finished the first one
… moreAlison Pruitt
Even though I made it all the way home came back to what I thought was to fix an order. Turns out they rang me up for something I didn’t order and gave me that order. When I came back to get what I thought I was supposed to have they pointed this out. Instead of being ugly, they gave me what I had originally ordered for free. So incredibly friendly so nice!!! . Food was super fresh and delicious. Thank you, Hoover Taco Bell.
… moreFord Fiveohh
Y’all need to take some pride in your food. The only fast food place left in Hoover that’s worth a crap is Chick-fil-A I think. It’s terrible.
… morePeacemaker LH
ordered a grande nachos with the beef. no beef and the most pathetic excuse of everything else. I feel so disrespected by this BS.
… moreZak Sawyer
Listen. This simply kills me. I really wanted to shout out love and happiness where my belly takes me.
This TB is beautifully remodeled. Needless to say, my car shimmied and shaked until I made a “run for the border”. [I am a thick one because my car gets hungry too]
I opened the app…
IMAGINE MY SURPRISE!!!
Not only 1 but 2 rewards. (Can’t use them at the same time despite expiring, some locations blah blah…. And mainly, some assembly required.)
It’s 9:51. The app allowed me to order Nacho Fries (nachos… cuse they’re mine). I placed my “expensive” order of 2 things. (1 was free)
Drive to the window.
BAM!
This was the moment that I knew I made a mistake.
3 minutes in the drive thru in complete confusion. They’re on breakfast not lunch, they said. They don’t have fries now, they said.
I asked if they were telling me that I would need to wait.
Huff Huff
It’ll have to be after 10. Fine, just a few minutes. Should I park in the front?
I couldn’t get my car into park…. A really cute dude is walking out… Steaming fries. Cold-as-death-buritto.
What was all the commotion about? I apologize for not knowing the Taco Bell items-on-menu & scheduled-time-of-day.
The food is adequate.. Honestly, I think it only taste ok because of fond memories from 7th Ave S Taco Bell.
But either way, with my phone covered in this orange fries stuff…. I can say that if it hadn’t been for the other location… This experience and rating would have been worse.
Pity.
Wait.
I need to find baby Jesus before I continue.
This burrito was not prepared with the same love and attention as the fries. Hell, I don’t even think they were made with the same MONTH!
This has to be the most disappointing TB encounter since 1983.
Listen, if you don’t sell the rice or beans within a 6 month period… THROW THEM OUT.
I would go ask for a refund but I am afraid of the backlash.
My dog (she’s beautiful, huh) won’t even eat the burrito.
Nice!
Rating reduced. [Atmosphere ranked high: pretty building]
CEO Bell, send them to train at 7th Ave. They know how to do it right.
Send refund for this (censored) purchase.
… moreDiana Bridges
Taco Bell this is my first time trying you guys food and this is what I find in my Crunchwrap. A PIECE OF WET CARDBOARD!!!! I tried my best to capture it, but it is literally a piece of some kind of box
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