Jay Rod
My whole bagel is Burn unprofessional I wouldn’t sell something that’s burnt. The whole thing is burnt and I bite it and it’s like cement. I had to throw it away disappointed I work next-door. I will not come back again. Order number 2067
… moreRichard Medico
Good place friendly staff, but the food is always cold! Every time I get a bacon, egg and cheese on a croissant, it’s room temperature at best. I’ve already gone in there once and asked for a hot sandwich. Now I don’t wanna go back in there and ask for another hot sandwich because I don’t wanna be a bother. I’m sitting here outside of the establishment, eating a cold bacon, egg and cheese on a croissant right now and I’m pretty upset.
… moreJohn Kole
Worst Dunkin I’ve been to. Ordered bacon egg and cheese on a croissant. Got a charred sandwich with no cheese. Asked for one with cheese and got the same sandwich back with a cold slice of cheese on it. When I politely asked for a hot melted sandwich the guy argues with me that this is how they always do it. Honestly either pay people enough so you can get staff that has some idea what they’re doing and how to treat customers or shut the place down. Not the first bad experience we’ve had here. It’s an embarrassment to the brand.
… moreQuinn Jones
We bought a couple of breakfast sandwiches in the middle of the afternoon. They were scorched to the point of inediblility. The hot chocolate was gross, too.
The hashbrowns were pretty good, though.
We would have brought them back and complained, but we were already home when we discovered it. Not worth the time and gas to go back.
… moreAlyssa Shelton
Perfect place if you want to eat charcoal for breakfast. Second time coming here thought I’d give them another chance after my sandwich last week was burnt. and ew.
… moreCami Daly
The store didn’t have any donuts…..its called dunkin donuts and you are going to tell me there are no donuts?? Plus they were very rude about it too.
… moreSimon Tax
Been coming here for years it used be the best dunkin around but now my food is always burnt or they leave half my order out and they never have any donuts or munchkins
… moreStephanie Cabral Luis
Would give zero stars if possible. Sat in the drive thru for 15 mins after placing our order. Line didn’t move an inch, so I called the store. I asked if it would be faster and/or easier if I just came inside to pay for my order. I was told they were short staffed and the line would begin moving now. 6 minutes later, no movement, at all. So I went in and asked to get my order there. It had been over 20 minutes since placing my order of 2 coffees and a bagel and none of it was ready yet. There were 6 employees at the front of the store and you could hear another 2-4 in the rear. There were only 4 cars ahead of me at the drive thru and no one inside. I suggested to the manager that if they were in fact under staffed then they should shut down the drive thru or inform their patrons they can’t serve them at this time. This was not well received. I get that he’s just a manager so maybe the franchise owners will start reading these reviews as this is the worst Dunks in the area, and that’s saying a lot in Wilmington. Oh and when did pajama pants become work wear? Do better. Your taking in a profit but that profit wont be for long with this low level of customer service.
… moreJustin R
Dunks as gone corporate! So $$$, might as well be Starbucks. Service here is good, nice folks, a little slow sometimes b/c I don’t think they get a ton of traffic
… moreManuel Colon
Is a joke that old lady there shes always in bad mood and that’s what i get when I order
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