Jean
I had a really disappointing experience at Bueno y Sano on Cooley Street. When I came in, no one greeted me or asked what I wanted to order. I was barely acknowledged at all. Then, when a white man walked in right after me, the staff immediately greeted him with kindness and attentiveness. As a Black woman, it was disheartening to be treated as if I didn’t belong, especially by other people of color. Everyone deserves to be treated with the same respect and attention, and I truly hope this location takes this feedback seriously and reflects on how they treat their customers.
… moreDan Herrick
I had the Korean BBQ Rib tacos (2) and 1 pulled pork. I believe they left off the BBQ sauce and forgot to fry the rib on the Korean tacos, they were good but dry, I had plenty of other sauce for them but was disappointed. The pulled pork w/ spicy BBQ was outstanding. All in all, great experience, I recommend.
… moreTrevor Ziomek
Good food, but for the love of God, get the online orders right. I’ve asked for 2 sides of sour cream with my burrito, and only get 1 the past three times I’ve ordered. Cut the crap and get it right!
… moreChy
The young lady in the front very nice and respectful. We ordered our food and as we were waiting the older lady in the back kept giving up dirty looks. And when it was time for us to get our order she didn’t give us eye contact, threw our food on the counter and was very rude and dismissive. She has done this multiple times. It’s giving racist and rude. This establishment is going to lose customers because she wasn’t to be openly racist and rude. Bring your money somewhere else where you’ll be respected.
… moreLinda Preston
The food is consistently excellent. Great, quick service. Their tacos, burritos, and bowls always hit the spot with the right balance of spices. They are my go-to spot when I want something special or just don’t feel like cooking.
… moreRalph Haskell
Not sure what you did to your tortilla recipe or supplier but the new ones are terrible. Could barely get through half the meal
… morereliable nyc source
wish i had better photos but i was inhaling this food in the car because it was so good. the staff here is really nice. also the corn tortillas are locally made and that in it of itself makes them taste that much better than the fact that they’re organic.
i got one of each taco and my lady and i couldn’t decide which one was our fav. each one was perfectly seasoned and after living in nyc for almost ten years it’s great to return to my home city and have fantastic tacos.
if your vegetarian or vegan i think the bean tacos are a trustworthy choice of even a carnivore like me.
… moreKing David23
This morning, as I walked in into order a breakfast burrito, which I enjoy very much from this establishment I was greeted by a lady with glasses who was very polite and took my order as I awaited for my food to be done. I noticed that an odor woman was speaking in Spanish and giving me glaring looks. I can feel detention in between the restaurant like she had some animosity towards me I am a black male as I waited for my food to be done. She prepared my food, and as I went up to grab my food as she called it, she Said breakfast burrito, looked me up and down, roll her eyes and slapped The counter Instead of handing it to me with my hand out, I have encountered this type of behavior multiple times .this older lady is extremely racist, if she has a problem with serving people of color outside of her ethnicity, it would be ideal to move their business back to place that serves the type of people they want to serve race wise. This is really sad and pathetic and has no place in our world today..
… moreMeera Chawla
Food is always fresh and hot! Very generous portions for the price.
… moreCairo Kidd
I have visited Bueno Y Sano in the past and have always had pleasant experiences between the food which is consistently fresh, delicious, and vegetarian-friendly, and the service which is typically good. I was very disappointed, however, by the actions of a few staff members on the evening of 4/6/25. I walked in with my partner to pick up our orders around 15 minutes before close. The young lady who greeted and gave us our orders was pleasant and I waited by the pick up counter as my partner used the restroom. It is relevant to note that I am a non-Hispanic Black woman, my partner is Afro-Latina, and we were the only customers in the restaurant for the duration of our time there. While my partner was in the restroom, I heard a male cook refer to someone as “la negra” (feminine, black) and “la fea” (feminine, ugly) While this did not raise any alarms for me in of itself, I did take note when an older woman behind the counter looked to me before turning and responding to him asking, “la roja o la gris?” (the red or the gray). At this point, I had gone from being on my phone and overhearing those few words to looking at the staff intently, arms crossed, and visibly upset. After the older woman had asked “red or gray” after making eye contact with me, I looked down at my bright red sweater and waited anxiously as my partner walked out the bathroom, wearing what I can only assume to be the “gray” shirt to my “red” one. As she walked toward me, the young woman who took care of us’ demeanor had changed entirely from pleasant and almost bubbly to reserved and seemingly worried, as if she had caught on to my own changing expression and, more likely, to my now evident comprehension of Spanish. While I cannot say the actions of a few represent the culture of Bueno Y Sano as a whole, I can say that it is extremely disheartening to think that the staff at this location subscribe to the ignorant idea that to understand Spanish is to look a certain way, an idea rooted in anti-Blackness. Besides the bold assumption that a Black woman, or ugly Black woman per the staff members’ description, wouldn’t be a Spanish speaker, the lack of professionalism in referring to any customer in that manner in any capacity is alarming and enough to leave anyone with no appetite and a bad taste in their mouths.
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