Gabe
If I could give the store zero stars, I would, and the reasons are, the so called “manager” at the time Mikey ( description: african american, with tattoos, acts like a child when faced with inconveniences about improperly made orders, mock’s customer’s when being confronted about compliance for incorrectly made orders, ) After getting home and seeing the pizza was wrong we called the store which took 15-16 minutes to answer the phone, once on the phone we told him the we felt that our pizza was improperly made and we explained how to him, but the whole time on the phone he was stammering/ saying uhhh not understanding the dilemma, be for he suggested to bring back the pizza to the store and get it remade he was just trying to resolve the issue by saying its the previous managers fault, once we arrived to the store we were met with hesitance on resolving the issue with attitude that of an immature child, not fit to be a manager screaming mocking belittling a female customer just trying to resolve the issue he said he would help resolve on the phone, while the manager Mikey/mikeie belittled the female customer, there were other female customers waiting to order, as well as there was a female employee behind the counter in the workstations, the had a look of fear from this man’s actions towards resolving problems , he was complaining that his time was being wasted and we were being mean , even though he was mocking the female customer at the start of coming back to the store, then after asking Mikey/mikeie for corporates number to report the interaction he denied to provide it and threw a temper tantrum like a smooth brained child, so after trying to get a hold of corporate we decided on going back to ask again if the improperly made order can be fixed he switched up his attitude ( we made it notable he was being recorded to see if he would act like a decent human being for once in his sad pathetic pitiful/ miserable life if you can call his life a life) but he was still saying he was going to make it in the exact same way it was organinally made even though we addresed that it felt improper, and after giving the new pizza to us he personally made it evident he was eerily ecstatic/ hypoactively tapping the counter , once the pizza was inspected even though it was still improperly made and now this time undercooked, explain why he personally made it who knows if he did anything else to the pizza but it will be reported to corporate this is not right and no woman should go through that kind of toxicity of a so called man that is a in a management position. Not only that the woman that work there should not be afraid to work because of that insolent and ignorant behavior of a so called manager.
THIS IS A WARNING FOR WOMAN !!!
BEWARE OF THE SHIFT MANAGER
CALLED MIKEY/MIKEIE
… moreOz Gonzalez Tamayo
The first guy taked my order and confused everything. I wasted 15 minutes waiting. No refund, no excuses, no compensation… After complaining and a manager blaming his employees, I have to wait other 15 minutes! Let’s see what’s next…
… moreMargarita Galindo
The pizza was good and ready in 15 min, and the guy who helped me when I picked it up super friendly.
… moreC W
The lack of cleanliness was such a red flag i couldn’t even order. Plus it smells horrible bc they mop with dirty, old water and the workers don’t even notice the smell nor care. If the front was that gross i can’t imagine what they do in the kitchen. Disappointing. They accept EBT if you’re willing to risk it.
… moremaris dg
I ordered a hand tossed medium half cheese and half philly cheese steak. I didn’t check it before leaving their store (I learned my lesson now.. I should’ve checked it) and look what they gave me! The Philly cheese steak part didn’t have any mushrooms, onions or pepper. Only cheese and burnt steak!!!
… morePatricia
Ordered online for curbside. Very easy ordering online an very fast service. Food very good and fresh.
… morePiere Pastor
No wonder they have a lot of 1 star reviews, low life people that it looks like they don’t like their job, we told them to bring change because I carry 100 dollar bills, they were acting like we was going to rob them or something. Stupid people bad costumer services.
… morePaul Medina
I ordered online, and the pizza was ready in 15 minutes. The staff is friendly and courteous. This location is convenient with sufficient parking. The prices are competitive, and the pizza is warm and fresh.
… moreAndy Flores
On 3/27/24 around 8:00pm I went in to order the mix and match deal (2 or more 6.99 each) and was told by the only balck guy with no name tag working that night that I couldn’t order it and had to do it online. He didnt seem to want to help me at all and was brushing everything I said off. I was explaing that It makes no sense because I always order it at this location and others and its never online. Dude was rude as hell and told me Id have to pay $15 for a medium 2 topping and said the deals are different at every location. I asked what deal they had there and he said its only a 20% off which comes to $15. I explained I always order the mix and match deal. He basically said oh well and brushed me off. I went outside and called them instead and placed the Mix and Match Deal which was no problem all of a sudden and I explained to them why I wasnt able to place it 5 minutes prior inside with the guy inside, and this guy told me dont worry I got you( Different guy then the 1st guy i dealt with) . Im never going here again. I called the one down the street in Carson and placed the order with no problems at all. The Carson staff is way more welcoming and friendly. Im picking up my pizza right now as we speak. Wilmington Dominos you lost my business now. Carson gained a new customer. I called corporate but luckily for him there closed right now. Ill try again tomorrow.
… morecas.
was here earlier today to try the new ny style pizza since i saw the commercial and it looked good. i was so excited when i got it only to open the box to what was just a regular hand tossed pizza. i kept trying to justify it and thought well maybe this is just what it’s supposed to look like? but no, to my disappointment, its just a hand tossed. tastes and looks exactly the same as every other dominos pizza i’ve eaten. oh yeah, and it cost me 25 bucks. lame and disappointing. idk if the dude working inside messed up or got orders mixed but either way didn’t seem to care.
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