Chipotle Mexican Grill

  3.2 – 878 reviews   • Mexican restaurant

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Chipotle Syracuse University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 13210

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Chipotle Mexican Grill in Syracuse, NY

Nearby Stores · Chipotle Mexican Grill. 3496 Erie Blvd East, Syracuse, NY, 13214. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 3600 W Genesee St, Syracuse, …

Chipotle Mexican Grill Locations in Syracuse | Burritos, Fast Casual …

3600 W Genesee St. All Chipotle Locations/; New York/; Syracuse. Contact Support · Careers · Chipotle Goods · Gift Cards · Fundraising · Rewards · Our Values …

Chipotle Delivery – Chipotle Mexican Grill in Syracuse, NY

Nearby Stores · Chipotle Mexican Grill. 406 Towne Dr. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 129 Marshall St. Open NowUntil 11:00 PM · Chipotle …

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Reviews

Johnny Wu
Smaller store than usual, but definitely the best of the 3 in the Syracuse area. The server gave our satisfying portion! The way Chipotle was serving when it first started. A lot of happy customers when we were there.

Parking could be a challenge.

The bathroom was super clean (Sunday 3pm). I think it’s because they are locked.
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Trey C
Placed a $1,000 catering order, they forgot ALL of the salsas, the lettuce, the tortillas, beans, sofritas, sour cream, queso, the guacamole and serving utensils. The chips were all dark and broken into little pieces (aka they are still using the old oil from yesterday or even possibly two days ago, disgusting.). All we got was rice, chicken, barbacoa, forks, bowls cheese and fajita veggies. Literally over half the order is missing. ALSO I know for a fact that they used the leftover chicken from the night before because I used to be a kitchen manager at Chipotle and I can tell since the chicken is all in tiny pieces and looks like it was reheated on the grill. Customer support couldn’t connect me to the restaurant because they are one of the restaurants that sends all calls to voicemail (the chipotle I worked at- we were told by upper management that this wasn’t allowed, I don’t know why Marshall street gets to break the rules) this is really terrible food quality and service.

UPDATE***
Went back and they fulfilled the rest of the order, still disappointed with the chicken and chip quality, chicken was obviously from last night, & the chips were clearly cooked in old oil, they had a foul taste and were dark brown. Change your oil or take the chips off the menu if you don’t have the oil to replace it for the next day!!! The salsas and other sides came over an hour after the meat and rice, and aren’t consumable with the chips so overall really disappointing order, will not be ordering catering from this location ever again.
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Jonah Carey
I only go in to order and get my food to-go, so I can’t speak to what the experience is like picking up orders made in advance or dining in, but my experience overall in this Chipotle has been good. The food is fresh, the staff are friendly. True the line does move a bit slow sometimes, but what else would you expect in a popular restaurant across the street from a big college campus? I’ve never been dissatisfied with the food I’ve gotten from this Chipotle.
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Clark
Chipotle Mexican Grill offers a fast-casual dining experience with customizable burritos, bowls, and tacos. While the ingredients are fresh, the overall experience can sometimes feel formulaic. The flavors, while decent, tend to lack the complexity and richness that you would expect from traditional Mexican cuisine. The burritos are large and filling, but they can often feel a bit bland depending on what toppings you choose. The service is typically quick, but during busy hours, the quality of the food can be inconsistent. It’s a reliable choice if you need a quick meal, but Chipotle may not be the best option for those seeking truly authentic Mexican flavors.
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David T.
First and last time going to this Chipotle. They waited until there were 5 orders completed before cashing them all out, so the food is just sitting there getting cold while waiting for them to come take our money. There were plenty of employees too, no excuse for that. Also, half my burrito was sour cream and shredded cheese. The other half was meat, rice and beans. Also, the joint was disgusting. The two coke fountain spigots were both out if coke flavoring. Disgusting place here. Do not waste your money, it’s truly nasty.
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Erin Popcun
I ordered 3 tacos for pickup. My order was waiting on the shelf for pickup when I arrived but it was missing the drink I requested and a different drink was in it’s place. As I opened the container of tacos, it was oozing sour cream and beans out of the side. The cardboard container and bag was also smeared with sour cream and grease. The tacos were open and rolled together tight like a burrito and unassembled. They were missing requested items as well. The staff on the line were being rude to customers, hurrying them and pointing to the growing line.
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Benjamin Brown
Order was ready for pickup 36 minutes late, items were still wrong in the order staff outright useless and unwilling to help in any way ( the chubby girl with lip studs needs to be promoted to customer), burrito bowl was filled about 1/3 full, trash cans piled in front of bathrooms and fire extinguishers, not a hairnet in the whole restaurant, people with pants so low you can see their underwear, 20+ people waiting for pickup orders above walk-ins were immediately served. What a mess of a restaurant; being busy does not excuse poor service and preparation.
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Katie McLean
Quite literally the most disgusting chipotle I have ever been to. First, stood at the counter waiting several minutes before anyone even surfaced from the back to take my order. There was zero personality with anyone working there – no friendly smile or hello or anything, just coldly took my order and rushed through it even though it was only my husband and I waiting to order. Served the tiniest bowl ever and then start eating it and learn that the rice is rock solid and completely inedible as it probably sat there for hours upon hours with nobody switching it out. Their water fountain was broken also. We couldn’t even eat our food and ended up tossing it. Also, the bathrooms are beyond disgusting, they appear to have never been cleaned before. Do better.
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Dhsisjsudn dhsisjsjddu
Genuinely the slowest and most incompetent workers I’ve ever seen. Have no sense of urgency and it seems every time I go it’s someone’s first time on the job. They’ll have a good amount of workers there and still manage to take forever. I pray they figure it out.
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Derrick Lewis
I’ve had chipotle a few times (always a burrito) this was the first time the burrito was actually shut and didn’t break, maybe that means there was less in it but it filled me up just fine and didn’t go everywhere. Decided to get queso and medium salsa this time and skipped lettuce, I was a big fan of the burrito I got with pollo asada. Brother and brother in law each got bowls with the same and were very happy.
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