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Rita’s Italian Ice & Frozen Custard is the largest Italian Ice concept in the nation. With over 600 shops operating in 32 states, our popular chain offers a variety of frozen treats that will leave your taste buds wanting more! Italian Ice – our famous Italian Ice is made fresh daily, featuring real fruit flavors that burst with refreshing goodness. Frozen Custard – our rich Frozen Custard is a creamy delight. Layered Gelati – a perfect blend of Italian Ice and Frozen Custard in our layered Gelati. Blenders drink lineup – quench your thirst with our delightful Blenders drinks. Milkshakes – creamy and indulgent, our Milkshakes are a treat for any occasion. Sundaes – dive into a world of toppings and flavors with our Sundaes.
Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.
Hours
| Sunday | 12–9 PM |
| Monday | 12–9 PM |
| Tuesday | 12–9 PM |
| Wednesday | 12–9 PM |
| Thursday | 12–9 PM |
| Friday | 12–9 PM |
| Saturday | 12–9 PM |
Address and Contact Information
Address: 1134 New Britain Ave, West Hartford, CT 06110
Phone: (860) 986-7717
Website: https://www.ritasice.com/location/ritas-of-west-hartford-ct/
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Rita’s of West Hartford CT
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Rita’s Italian Ice & Frozen Custard, West Hartford. 2412 likes · 46 talking about this · 955 were here. Rita’s treat experience brings you Ice, Custard…
Locations – Rita’s Ice
Rita’s Italian Ice is a restaurant chain, based in Bensalem, Pennsylvania, which sells mainly Italian ice, frozen custard, and specialty creations.
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Reviews
Al B
Rita’s is truly like no other place I’ve ever been to. We drive 45 minutes just to come here for their ice, custard and happiness. Rita’s frozen custard is just amazing. It’s sweet, creamier and thicker than a regular soft serve ice cream. Their Italian ice is some of the best I’ve ever had. You really can’t go wrong with any of the flavors they have. They are all so good! I highly recommend the gelati, and have a couple different flavors of ice with it. My personal favorites are watermelon, chocolate covered strawberry,, strawberry lemonade and sour patch red. The sprinkles they have are really good too. Worth the trip, even if it’s an hour away. There are so many great restaurants in the area.
… moreMelissa M. Seville
I had the privilege of going to Rita’s and having Italian ice with custard. I first saw them on Undercover Boss and their Italian ice looked delicious. And it was. I also, had the custard and oh my!
The Italian ice wasn’t too sweet and it was flavorful. As for the custard, it was thick and creamy. They do allow you to try the flavors to help you make up your mind. It was recommended to get both Italian ice and the custard, that way you will have the best of both worlds. (Mixing the two was delicious.)
The place was nice and clean. They had a lot of different flavors, and the place was very warm and inviting. The staff was very knowledgeable and friendly as well. Its located in a plaza off the main with ample parking. It’s handicap accessible and they have a small seating area where you can sit and enjoy your treat. There is also, a few placing in the plaza to get something to eat and then you can stop off at Rita’s for dessert.
I plan to go again when it gets much warmer. That way, I was very pleased with my first visit.
… moreThe Italian ice wasn’t too sweet and it was flavorful. As for the custard, it was thick and creamy. They do allow you to try the flavors to help you make up your mind. It was recommended to get both Italian ice and the custard, that way you will have the best of both worlds. (Mixing the two was delicious.)
The place was nice and clean. They had a lot of different flavors, and the place was very warm and inviting. The staff was very knowledgeable and friendly as well. Its located in a plaza off the main with ample parking. It’s handicap accessible and they have a small seating area where you can sit and enjoy your treat. There is also, a few placing in the plaza to get something to eat and then you can stop off at Rita’s for dessert.
I plan to go again when it gets much warmer. That way, I was very pleased with my first visit.
Cameron Tylek
Frozen custard done right. Fresh from the machine, into your cone or cup. They have chocolate and vanilla plus two other different flavors that change on the day or week. It’s seriously awesome, thick, smooth frozen custard. Italian ice in many different flavors as well.
They also have Italian Ice in so many awesome flavors, my kids never know which one to pick. if you think frozen custard is great, wait until you try it with Italian Ice, it’s even better!
If you like soft serve ice cream, you’ll LOVE frozen custard even more!
… moreThey also have Italian Ice in so many awesome flavors, my kids never know which one to pick. if you think frozen custard is great, wait until you try it with Italian Ice, it’s even better!
If you like soft serve ice cream, you’ll LOVE frozen custard even more!
Cydonie Brown
I love the homemade taste and flavors. Clean restaurant and friendly customer service. Also good parking and a few doors down is a massage studio
… moreDesiree Walford
I always order from Rita’s off of DoorDash! This one particular time I order the Strawberry Lemonade which is my favorite! There were pieces of plastic in them! I sent pictures of it in my hand and son hand to DoorDash and called the store to inform them of the situation. I spoke with Ashley who told me to send pictures to her email which I did and I never heard anything back from her and i have ordered from there since this incident. This was the first time I had an issue with my order.
… moreClaire Doyle
Usually a great place.. but I ordered the Reese’s peanut butter mudslide concrete and the cup was filled halfway and didn’t have any hot fudge. Looks like it was rushed.
… moreFaria Madhumita
Wide variety of flavors for gelato, 4 varieties for custards, many options to customize sundaes, comes in cups, cones, bowls. Quick service, reasonably priced. Also, one can find any kind of ice cream they want starting from smooth and creamy to dairy free.
… moreGina Berdecia
I recently moved to Hartford not too long ago from Manchester, and this is the best Rita’s I’ve ever ordered from. Though I’ve never been in the store myself yet, they have been super accommodating and sweet through DoorDash. The management team is very kind! If they don’t have something they will let me know as soon as I place the order. All in all, please order from them. You won’t regret it.
… moreBarbara Perpetua
Love this place!!! First time having it last year coming back from the beach in ct. You need to open a Rita’s in Windsor Locks Ct,near me,Best Damn place. Love the taste 9f the Italian Ice and custard!!!!
… moreDisneyGal 1308
Me and my friend came because the one in Rocky Hill closed down, and the worker absolutely did not know what she was doing. We ordered and she stood there staring at us till we repeated it again saying again it’s what we wanted. When we asked for a sample she gave us the wrong flavor. When she went to put custard in the cup she got it everywhere and didn’t know how to swirl it so it’s spatted on the bottom. It was a Gelati but it had barely any custard on the bottom compared to my friends but we got the same thing. My friend got so much custard on her bottom of the cup and I got a tiny squirt cause she didn’t know how to work the machine. Then when she went to put the ice she got it all over the cup and didn’t pack it in so there were giant air pockets and barely any ice but I didn’t have the heart to correct her again. She went to put custard ontop of my friends and did an ok swirl so I was excited but when she did mine she put a tiny dollop, no swirl and barley any custard so I had to ask for more. Thought the entire process she kept looking at me smiling awkwardly like she didn’t know what was doing and was looking for my opinion. In the end I wanted to ask for cup covers but she already made so many mistakes I didn’t want to add more pressure.
It just doesn’t seem like she was well trained. She was nice but not efficient and I barely got what I asked for. I paid 6$ for a screwed up Gelati.
Rocky Hill was better.
… moreIt just doesn’t seem like she was well trained. She was nice but not efficient and I barely got what I asked for. I paid 6$ for a screwed up Gelati.
Rocky Hill was better.