Kike Colesio
Well for starters I ordered the monster munchie meal. 1. Did not have nuggets so they replaced the nuggets with an extra mozzarella stick. That’s fine whatever. 2. They did not have cherry coke so they replaced it with root beer. Fine wtv again. 3. They did not let me know however that they did not have the cup that comes with the munchie meal. That did upset me since I was not told that they didn’t have it, they just gave me the order as is. Secondly, I also ordered a Homestyle Chicken sandwich and it comes with bacon and cheese, and can you guess what the sandwich was missing? The cheese and the bacon and the sandwich was practically half assed like really? All these inconveniences happening back to back like be for real. Oh and then for me to try to call the store and for the number that apparently doesn’t work. How convenient too. All I’m saying is next time be more careful with the service provided. We paid for this food and this is how we get our food in return to us? Not cool. As well this is coming from someone who’s worked in fast food for over 5 years. Like I get it you’re busy and whatnot but you should still be able to provided not perfect but good service.
… moreBrit Mtz
I don’t usually do reviews, drink is flat, a lady on the speaker told me “NEXT” when I said I placed a mobile order. No condiments or napkins, I ordered regular and monster tacos, they both came flat with a small piece of cheese inside and without any lettuce and sauce. I ordered the Nashville mozzarella sticks and it didn’t come with the ranch as mentioned on the menu. On top of this disappointing order, the churros didn’t have the cinnamon and there was egg shell on the breakfast jack. Very disappointed in this jack in the box, everything in the order came out wrong.
… moreSterlings Nostalgic Surprises
UPDATE (2/1/26) …We’d like to take a moment to acknowledge “Carlos” for going above and beyond providing excellent service!
UPDATE (1/23/26) …We’d like to take a moment to acknowledge “KAREN” for going above and beyond providing excellent service!
UPDATE (1/13/26) …We’d like to take a moment to thank “Alejandro” for going above & beyond excellence service!
UPDATE (1/5/26) …We’d like to take a moment to thank “Adolfo” for going above and beyond providing excellent service!
UPDATE (12/27/25) …We’d like to acknowledge Manager “Rafael” for going above & beyond providing excellent customer service!
-Thank You!
…Angelica went above and beyond in providing excellent service! Will highly recommend this location!
-Thank You
… moreJose Martinez
It is exactly 1:45 AM and business hours and at 2 AM. I get to the drive-through and I’m just told business is already closed. I guess they prefer me giving my business somewhere else when there is a few more cars behind me and they’re probably gonna go somewhere else as well.
… moreMarco Alfaro
I understand when someone is short handed. However, when I finally get my for after waiting 10 minutes and get home to find that not everything i ordered is in the bag is upsetting. You really need to get you’re things in order because now I’m out money and food that I will not get back. Terrible….
… moreLiliana Aguilar (Lily)
This is the closest Jack in the Box to my house and we usually go despite the fact that customer service is usually lacking (we don’t blame the employees they appear short staffed most of the time). HOWEVER, I was served MOLDY bread. I was so disgusted, I could not eat anything else or finish my drink. I will not be going back here. Not sure I wanna even go to another Jack in the box.
… morePam Pam
The morning shift is always so nice and respectful but what is going on with their night shift. The girl on the drive through is rude with attitude. She put in an order wrong then said that we just ordered wrong. I understand if there was a miscommunication but she just said they will not fix it since it was us who messed up. When asked for a the number for someone to contact to make a complaint she said she couldn’t give out personal information. These onion aren’t even edible.
… morePinky Garcia
I was too hungry and in a rush to take better pictures but I highly recommend this location. I’m not sure if it’s always this great but I had a good customer service experience with lady named Daisy (I think that was her name), and the food was delicious! I bought 20 tacos and they included plenty of salsas and ketchup without me asking for them.
… moreJuan Ramirez
Repeatly told the lady number 16&17 both combos and first they forgot to give the fries and second they gave me both the same salad (garden salad) which is number 16, even though I had said like three times the order and still messed up
… moreAlan Cortina
Ordered online on DoorDash and got someone else’s order tried calling but kept going to voice mail and didn’t get a receipt attached to it they just handed whatever was on the counter to the dasher
… more