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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 2748 Celanese Rd, Rock Hill, SC 29732
Phone: (803) 909-6453
Order and Reservations
Order: Order online
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725 Cherry Road Rock Hill · 29732-3150 ; 2748 Celanese Road Rock Hill · 29732-8440 ; 1710 Gold Hill Road Fort Mill · 29708-6990 ; 8431 Charlotte Hwy. Indian Land …
Reviews
peyton c
i used to love jersey mikes. the last several times i’ve had it it’s been terrible. the food is never done on time. this time i had a hair in my food and 1 pickle on my entire sandwich. the sub looked like it had been carelessly thrown together and the lettuce was not fresh. not to mention ridiculous prices. save your money and go to firehouse or subway. $30 down the drain.
… moreAshlee
This store is unorganized. I was here a few times for a Dash pick up and after lunch time, the line was out to the door.
Tables were dirty.
The glass doors were full of greasy finger prints. GROSS
Never seems to be a Manager there to help with the long lines.
I used to be in the restaurant business. I recently spoke a new Manager; Maxx.
Never received a call back just to be a sandwich maker. Nor did he ask questions in regards to my application from Indeed.com
He lacked people skills.
So different from the original Jersey Mike’s establishment in Point Pleasant Beach, NJ.
Now when I get a dash order for the Rock Hill location, I cancel it.
… moreTables were dirty.
The glass doors were full of greasy finger prints. GROSS
Never seems to be a Manager there to help with the long lines.
I used to be in the restaurant business. I recently spoke a new Manager; Maxx.
Never received a call back just to be a sandwich maker. Nor did he ask questions in regards to my application from Indeed.com
He lacked people skills.
So different from the original Jersey Mike’s establishment in Point Pleasant Beach, NJ.
Now when I get a dash order for the Rock Hill location, I cancel it.
Jaden J
Luther was very uncooperative when I told him I wanted it rang up as a 17 and add the mayo he chose to instead disregard what I told him and do it his own way he was also very rude stating that this is how he was trained yet I’ve never had it rung up that way and this is the first time I’ve ever heard this in all my time of going to Jersey Mike’s. Clearly doesn’t know how to handle customers. The food looks good though. I would also like to add both Luther and the African American lady taunted me as I drove away I will not be returning as a customer to this location. They also did not cut the sandwiches or make my order correctly i asked for rosemary and white bread but both are rosemary and not cut down the middle this is just plain lazy and disrespectful.
… moreCayla Anne
Waited 30 minutes for food. They complained about having to work the entire time I was there. The entire time I was waiting they kept messing up orders and we’re making jokes about closing the store early. I got a club missing the cheese and bacon. My husband’s chicken bacon sub (#26) was missing bacon as well and very little meat. Very disappointed. If they were out of bacon just say something…. No big deal. Should have gone nextdoor to Harris teeter for half the price and with employees who don’t make it an awkward experience. I’ve never experienced anything like this at any other location.
… moreMatthew Mezzapesa
Love Jersey Mikes, but this location is trash, ridiculously slow service, even when ordering ahead a half hour I was still waiting because they didn’t make my sandwich, even though the app said it was ready. Go to a different one.
… moreChristopher Workman
These stores need to stop canceling orders made via door dash.. It causes drivers to waste time going to a store to pick up the order.. If your customer pays via 3rd party make them cancel it via the 3rd party!
… moreCaroline Slough
I have been to this Jersey Mike’s location since I was a little girl and never have I ever had the experience that I had today by an employee. I appreciate that it is hard being in this industry and things get super busy, but saying out loud in front of customers “literacy and comprehension skills go a long way” insinuates to a customer that they are the problem and they are stupid instead of owning up to making a mistake.
This employee almost gave me someone’s dinner order (of several subs) and I being an honest person told her it wasn’t my order and that I only had a mini Mike.
The lady who had been there before me even seemed to have issues with them as she told me that this employee was snapping at everyone coming in with a mobile order.
I really don’t understand how this location has gone downhill so badly. It has always been by go-to location, but I will not be coming back until things change.
… moreThis employee almost gave me someone’s dinner order (of several subs) and I being an honest person told her it wasn’t my order and that I only had a mini Mike.
The lady who had been there before me even seemed to have issues with them as she told me that this employee was snapping at everyone coming in with a mobile order.
I really don’t understand how this location has gone downhill so badly. It has always been by go-to location, but I will not be coming back until things change.
Michael Ort
Excellent customer service this evening (8p). The gentleman behind the counter who provided the service was clean cut, polite, and smiled, and his appearance was refreshingly normal. That is hard to come by these days. I let him know before leaving the store how much i appreciated his customer service.
… moreBriyana Dickerson
Hello I went in to purchase me and my daughter food . Nice n clean . But the employee, I think her name was Ashley very rude. Seem to get an attitude when I ask for extra pickles and mayo on both sides of my bread and while making my sandwich, she walked away and answer the phone. No good Customer service at all . Didn’t even ask me if I wanted to use my points
… moreCassie Gail
FURIOUS!!!!!!!!!!! AND WE WILL NEVER ORDER FROM HERE AGAIN!!!!!!!!!!! My family and I ordered via the JM’s app and EVERY SINGLE SANDWICH WAS WRONG!!!!! WTH is the point in ordering what you want if they don’t even bother too look at it!!! You CAN’T put things on orders people are allergic too!!!!!!!!!! So now I’m sitting here and ordered my entire family dinner that we can’t eat. And It took dd so long too get too us the stores closed!!!! and they left out the cookie…this place is a joke!!!!
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