Dairy Queen Grill & Chill

  3.8 – 271 reviews  $ • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 61542

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Reviews

Cary Miller
Definitely above average Dairy Queen. Many of the townspeople know we can thank Alan for that. My food has always been good, hot, and fresh. My requests for special orders have always been honored and filled correctly. If I call in my order for carry out it is always ready when I arrive. The restaurant is consistently clean. For the most part the service is good but can vary depending on the work shift.
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Nancy P
Visited this location late on a Sunday afternoon. There was a long line for the drive-thru. Chose dine-in so we could sit and visit awhile.

The staff was bustling! There was no one ahead of us at the counter, but appeared also that there was no one available at the register. Our presence was acknowledged immediately with apologies that someone would wait on us shortly.

There was a brief wait. It was quite apparent that the staff was scurrying around to fill orders.

Our order was delivered correctly. The Peanut Buster Parfait and Blizzard had a good presentation. Definitely was Dairy Queen delicious.

The dining room area, however, was in need of attention. There was one other couple and a family seated.

ALL of the empty tables needed to be wiped off from the previous diners. The floors were in dyer need of being swept. The trash bins were beyond full and spilling out.

I understand it is a time of staffing shortages. There is no doubt that the workers were doing the best that they could. Just standing at the counter while waiting to order, we observed the effort being put into their jobs. Their effort in performing their work was actually impressive.
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Jessica Butler
Service was slow. 3 teen boys looked at me but would not help or acknowledge me. Took forever to get my 1 order of cheese curds to the point I was almost done with my ice cream by the time I got them. Every time I go to this location the service gets worse and worse. Staff needs to be retrained or fired and replaced with good working people who actually care about the customers
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Kimberly Frazier
This is from Sunday night, October 17, 2021. I had to wait about 20 minutes for my food after ordering it. The burger was way overcooked, but that wasn’t the worst of my experience. There were 6 high school kids not wearing their masks properly and talking about the previous weekend plans and definitely not social distancing. I could hear the conversation and one of the kids even threw in the F bomb. Very unprofessional and there seemed to be no adult to supervise. I was there to get dinner, not listen to their private lives and definitely not to hear cursing. I will not visit this establishment again. I was disgusted!
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Michael L Richter
Update dairy Queen did not open but a new restaurant in town and it looks like it’s going to be pretty good drive up and everything seating inside. I’ll tell you more after they open up and start serving. Thank God we got another restaurant. I like choices
It’s closed until further notice
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ronald weedsley
This place actually sucks.
All of the younger female staff are unpleasant, Bitchy teenagers to start. Hands down the worst service out of any fast food place I’ve been or worked at. The drive thru is a joke unless you think sitting in one place for 55 minutes with your car running is fun. Also if you have food allergies don’t eat here at all, I’ve asked them to make sure there’s absolutely no type of nuts in my ice cream every time I’ve gone and so far they’re 4/4 on dosing me with tree nuts. It’s worth the drive to go anywhere else
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lori blanch
The intercom is not very good so that can make the customer and the employee irritated to start with but Lakin just kept asking if we were done ordering and it kept cutting us off the intercom as we were trying to order. When we approached the window I wanted to make sure the order was taken correctly because I didn’t think it had been. I repeated to Lakin what we ordered and she was very snotty, did not have the order correct, and then Slammed the window shut. She was one of the rudest employees I have ever seen. The boys helping at the window were very friendly and tried to cover for her horrible attitude. She should not work around the public. The food was very good though.
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Eric Abernathy
Very long wait for my food/drink to be incorrect. Ordered #1 combo through the drive thru along with two other drinks. They hand me a sandwich, no fries, zero drinks. I asked where my 3 drinks where. I was told they didn’t take down my drinks (a combo comes with drink so that’s odd and they read my order back to me to confirm it was all there). No apologies just said I’d have to pay more and wait longer. Handed the sandwich back, got my money back. Still no apology. Won’t be back
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Julia Taylor
ordered a medium ice cream cone, it came already melting, a medium blizzard that was made and set on the counter until we made it to the window (we were 3rd from window) they remade it, and a large blizzard that was made as a small and when I told them it was suppose to be a large they took it to remake it and then came back to say they only charged for a small so they had to charge me more, I said it wasn’t my mistake, still made to pay more. said it was the kids first or second week there. I keep telling myself never to go there and give them one more chance. never again
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Timmber Clemens
We walked in and the Profanity that was being yelled was inexcusable. Even after the boy informed then there was people inside it continued. The tables and floors had dirt and food all over them, it was honestly gross. No burgers, no hot dogs, and no chicken strips. The people “working” are so loud and very childish. If I owned this business I would be completely disappointed and I’d hire actual staff.
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