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Your local Shepherdsville Subway® Restaurant at 1090 Cedar Grove Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 1090 Cedar Grove Rd, Shepherdsville, KY 40165
Phone: (502) 543-7000
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Reviews
Terry Reed
The guy that prepared my son’s sandwich (footlong on wheat, toasted, with rotisserie chicken & shredded cheddar) was amazing, professional, & kind. He made sure he wore gloves & practiced cleanliness while preparing my order.
… moreJohnny
Im a truck driver and have 10 years managing experience in customer service in 5 star hotels. I have been all over states and always choose subway to another fast-food, as i feel it fresh and tasty. And service was always perfect until today, when i encountered the lady by the name Cassy ( not sure about spelling). She has been very rude for no reason and arguing, as I’m some kind of stupid guy. So let me tell my experience here:
I requested to prepare the meal of the day, which means it includes drink and chips or cookies. She prepared a sandwich, but when it was a time to pay, there was another lady( name starts with letter N)at the cashier, she asked i want anything else. Not chips or cookies. I have replied that I just wanna meal, guessing she is offering some other product. And suddenly Cassy decided to rudely talk to me telling me: “what do u want, she cannot guess whats in your mind. Tell her you want cookie or chips.” I was shocked and replied to her that no need to be rude, i just said i don’t need anything apart from my meal and i want cookies. I really don’t understand what is wrong with her, no mood or bad day. But you have to be professional. I would understand if i was rude, disrespectful or difficult. So please be aware of this place and hopefully management reads reviews and works on them.
… moreI requested to prepare the meal of the day, which means it includes drink and chips or cookies. She prepared a sandwich, but when it was a time to pay, there was another lady( name starts with letter N)at the cashier, she asked i want anything else. Not chips or cookies. I have replied that I just wanna meal, guessing she is offering some other product. And suddenly Cassy decided to rudely talk to me telling me: “what do u want, she cannot guess whats in your mind. Tell her you want cookie or chips.” I was shocked and replied to her that no need to be rude, i just said i don’t need anything apart from my meal and i want cookies. I really don’t understand what is wrong with her, no mood or bad day. But you have to be professional. I would understand if i was rude, disrespectful or difficult. So please be aware of this place and hopefully management reads reviews and works on them.
Michael Wilson
Kaleb, Amelia & Brenden are amazing workers !!!! no matter what they measure everything was going great a great customer service we need more young people like this here !!!!
… moreAnn Pevonka
Horrible service.
Got a hot sandwich.
After waiting over 15 min to check out, I said my hot sandwich is probably cold by now. Mgr said to subway, remake it. She refused.
… moreGot a hot sandwich.
After waiting over 15 min to check out, I said my hot sandwich is probably cold by now. Mgr said to subway, remake it. She refused.
Carrie Adams
Went in with a coupon for a promotion from subway when I asked the the girl making the sandwiches if they accepted the coupon.She said as long as it scan.
After we had three sandwiches made and I went to pay, The lady taking my payment informed me that they absolutely do not participate in coupons. So I ended up paying twice what I should have paid.
Told the lady I wanted a little bit of Mayonnaise.And she just smothered the sandwich .
Did not follow directions and was just overall rude.
… moreAfter we had three sandwiches made and I went to pay, The lady taking my payment informed me that they absolutely do not participate in coupons. So I ended up paying twice what I should have paid.
Told the lady I wanted a little bit of Mayonnaise.And she just smothered the sandwich .
Did not follow directions and was just overall rude.
Shae
The customer service wasnt bad but jesus christ was my wrap skinny. All the other Subways I’ve been to, I’ve NEVER had this issue. The wrap was definitely not worth the almost 8 bucks I spent. I feel like I was taken advantage of tbh. I could literally pince my damn wrap
… moreSimon Lindley
This location needs to allow mobile ordering . They have it disabled.
… moreCapture DaMoment
Unsanitary Practices at Subway in Shepherdsville
I recently visited the Subway connected to the Loves in Shepherdsville, and unfortunately, it was one of the most disappointing and unsanitary experiences I’ve ever had at a fast food restaurant.
When I went in, everything seemed fine at first. I ordered a tuna sandwich and watched as the employee began preparing it. However, things quickly took a turn for the worse. The employee took off his glasses using the gloves he was wearing to prepare my food, then put his glasses back on, touching them with his bare hands. He also wiped his forehead with his pinky fingers and then resumed making my sandwich without changing his gloves. To top it off, when a tomato slice fell off the sandwich onto the prep board, he picked it up and placed it back on the sandwich.
I was pretty disgusted by what I saw, but I tried to give it a chance and took a couple of bites. However, I couldn’t shake the feeling of how unsanitary the whole situation was, and I ended up throwing the sandwich away. It’s not even about the money; it’s about the fact that basic hygiene wasn’t observed, and that’s something that’s critical in a place where food is being prepared and served.
I hope that the management takes this seriously and improves the training and practices of their staff. Food safety should always be a top priority, and this experience fell far short of that standard.
… moreI recently visited the Subway connected to the Loves in Shepherdsville, and unfortunately, it was one of the most disappointing and unsanitary experiences I’ve ever had at a fast food restaurant.
When I went in, everything seemed fine at first. I ordered a tuna sandwich and watched as the employee began preparing it. However, things quickly took a turn for the worse. The employee took off his glasses using the gloves he was wearing to prepare my food, then put his glasses back on, touching them with his bare hands. He also wiped his forehead with his pinky fingers and then resumed making my sandwich without changing his gloves. To top it off, when a tomato slice fell off the sandwich onto the prep board, he picked it up and placed it back on the sandwich.
I was pretty disgusted by what I saw, but I tried to give it a chance and took a couple of bites. However, I couldn’t shake the feeling of how unsanitary the whole situation was, and I ended up throwing the sandwich away. It’s not even about the money; it’s about the fact that basic hygiene wasn’t observed, and that’s something that’s critical in a place where food is being prepared and served.
I hope that the management takes this seriously and improves the training and practices of their staff. Food safety should always be a top priority, and this experience fell far short of that standard.
Donald Burton
This the first time I have awarded a 5 star rating too a subway
From the moment we walked in. We could tell it was different. The staff was friendly and open.
The sandwiches were stuffed with meat and cheese and topped off with lots of veggies.
The staff was very polite and courteous.
If yo want a good dinner. Check em out…
.
… moreFrom the moment we walked in. We could tell it was different. The staff was friendly and open.
The sandwiches were stuffed with meat and cheese and topped off with lots of veggies.
The staff was very polite and courteous.
If yo want a good dinner. Check em out…
.
Matt Good
Ok so I have always had a good experience with this place but tonight was a disappointment. I always get a 6inch subway club and this kid that started to make my sandwich grabbed a random piece of bread and said it was 6 inches and it was not….. Boy been lying to himself his whole life couldn’t even fit 2 pieces of cheese on it… I know what 6inches is used a ruler plenty of times….. He has been lying to girls his whole life…
… more