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Primo Pizzeria & Ristorante is a family owned and operated restaurant nestled in the heart of Virginia Beach, attracting true NY Style pizza aficionados and Italian cuisine enthusiasts from all across the Tidewater region. Dedicated to bringing authentic NY Italian cuisine with a Mediterranean flair to every table, their experienced chefs craft mouthwatering dishes ensuring that each bite is a testament to their commitment to authentic flavors. Whether you crave a quick, homey takeout or a memorable dining experience, Primo Pizzeria & Ristorante guarantees a delightful journey into the realm of Italian cuisine.
Counter-service eatery with a spacious dine-in area offering pizza & other classic Italian fare.
Address and Contact Information
Address: 4540 Princess Anne Rd, Virginia Beach, VA 23462
Phone: (757) 499-0049
Website: http://www.primopizzavb.com/
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Primo Pizzeria & Ristorante
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Primo Pizzeria and Italian Restorante-Red Mill | Visit Virginia Beach
For 21 years we have lived up to your expectations of having the most savory and decadent Italian food at the beach! Our one of a kind style of cuisine …
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Reviews
Danielle Madonia
We will not be back I always order Fettuccine Alfredo add broccoli & mushroom (attached are pictures of my 5 star review from 2019)
#1 Tonight, I was charged $8 for a “side” of broccoli and $6 for mushrooms – making my no meat pasta dish $38 If my dish was overflowing with vegetables, maybe I could see the charge.
We asked our server about the $14 up charge…she said that’s how she has to ring it in.
#2 We were charged $5 for a meatball when it’s $2 to add one to a kids meal.
I ordered my child a kids fettuccine alfredo with a meatball on top and penne alfredo was brought out with the meatball on the side.
#3 My husband’s sub was super soggy.
Our last visit we had the same server & I ordered Fettuccine Alfredo add broccoli & mushroom. When the food came it was chicken fettuccine alfredo with broccoli & mushroom.
I nicely told her I didn’t order chicken in my dish. She explained the table next to us ordered chicken alfredo so she must have rung mine in that way too but she DIDN’T take the chicken off the bill. We had to pay for meat I didn’t order.
We just can’t get over the fact that we paid $40 for pasta and veggies, no meat or seafood and it’s weird we keep getting over charged every time we eat here. So sad because we’ve been going here for years.
And to top it off we’re already paying $10 in taxes
… more#1 Tonight, I was charged $8 for a “side” of broccoli and $6 for mushrooms – making my no meat pasta dish $38 If my dish was overflowing with vegetables, maybe I could see the charge.
We asked our server about the $14 up charge…she said that’s how she has to ring it in.
#2 We were charged $5 for a meatball when it’s $2 to add one to a kids meal.
I ordered my child a kids fettuccine alfredo with a meatball on top and penne alfredo was brought out with the meatball on the side.
#3 My husband’s sub was super soggy.
Our last visit we had the same server & I ordered Fettuccine Alfredo add broccoli & mushroom. When the food came it was chicken fettuccine alfredo with broccoli & mushroom.
I nicely told her I didn’t order chicken in my dish. She explained the table next to us ordered chicken alfredo so she must have rung mine in that way too but she DIDN’T take the chicken off the bill. We had to pay for meat I didn’t order.
We just can’t get over the fact that we paid $40 for pasta and veggies, no meat or seafood and it’s weird we keep getting over charged every time we eat here. So sad because we’ve been going here for years.
And to top it off we’re already paying $10 in taxes
Emily RP
Our visit to Primo Italian Restaurant on March 5, 2026 was unfortunately very disappointing due to a series of service issues that should not occur in any dining establishment.
This visit also followed a previous experience in February that left us surprisingly disappointed as well, which made this most recent visit even more discouraging. We have dined at Primo frequently for many years and have always considered it a reliable local favorite, which is why these recent experiences were so unexpected. During our February visit, a piece of chicken in one of our meals had not been cooked properly. We quietly brought this to the attention of our server, understanding that mistakes can happen and knowing from many previous visits that this was not typical of the restaurant. When the issue was communicated to the kitchen, however, inappropriate remarks from kitchen staff were made deliberately within earshot of our table and were less than flattering.
During our March 5 visit, our server initially took our order and returned only once with drinks and a shared salad. After that, she never came back to check on the table for the remainder of the meal. Part of our order never arrived at all, and there was no follow-up to see if everything had been delivered or if we needed anything further.
To add to the experience, we were left without proper utensils and were told there were none clean at the moment, which made it difficult to even begin eating what had been brought to the table.
Other staff members moved through the dining room during this time, but no one appeared to take responsibility for our table after the order was placed. When our server eventually reappeared and was made aware of the missing items and service issues, the response was little more than a halfhearted apology before the check and billfold were simply dropped on the table.
Even more concerning was a serious lapse in sanitation and basic service protocol. At one point another server removed a drinking glass from our table and handed it to the hostess to refill. The hostess then handed that same glass—complete with the used straw—to a different customer. The customer began drinking from it, apparently unaware that it had come from another table. After we brought the situation to another server’s attention, it was unclear whether the customer was ever informed of what had happened.
Watching a used glass circulate between tables was alarming and completely unacceptable from a hygiene standpoint.
Our most recent visit was made under the assumption that the experience in February had simply been a fluke. Unfortunately, it appears that was not the case. After being overlooked, treated as an inconvenience, and witnessing multiple lapses in both service and basic sanitation, we left angry and we will not be returning.
… moreThis visit also followed a previous experience in February that left us surprisingly disappointed as well, which made this most recent visit even more discouraging. We have dined at Primo frequently for many years and have always considered it a reliable local favorite, which is why these recent experiences were so unexpected. During our February visit, a piece of chicken in one of our meals had not been cooked properly. We quietly brought this to the attention of our server, understanding that mistakes can happen and knowing from many previous visits that this was not typical of the restaurant. When the issue was communicated to the kitchen, however, inappropriate remarks from kitchen staff were made deliberately within earshot of our table and were less than flattering.
During our March 5 visit, our server initially took our order and returned only once with drinks and a shared salad. After that, she never came back to check on the table for the remainder of the meal. Part of our order never arrived at all, and there was no follow-up to see if everything had been delivered or if we needed anything further.
To add to the experience, we were left without proper utensils and were told there were none clean at the moment, which made it difficult to even begin eating what had been brought to the table.
Other staff members moved through the dining room during this time, but no one appeared to take responsibility for our table after the order was placed. When our server eventually reappeared and was made aware of the missing items and service issues, the response was little more than a halfhearted apology before the check and billfold were simply dropped on the table.
Even more concerning was a serious lapse in sanitation and basic service protocol. At one point another server removed a drinking glass from our table and handed it to the hostess to refill. The hostess then handed that same glass—complete with the used straw—to a different customer. The customer began drinking from it, apparently unaware that it had come from another table. After we brought the situation to another server’s attention, it was unclear whether the customer was ever informed of what had happened.
Watching a used glass circulate between tables was alarming and completely unacceptable from a hygiene standpoint.
Our most recent visit was made under the assumption that the experience in February had simply been a fluke. Unfortunately, it appears that was not the case. After being overlooked, treated as an inconvenience, and witnessing multiple lapses in both service and basic sanitation, we left angry and we will not be returning.
K Kay
I usually loved eating here, however don’t bother ordering to go. I ordered a regular side salad with honey mustard, they gave me dijon mustard with my salad. I also ordered fettuccine alfredo with shrimp, paid for it and did not receive it. I am very irritated to say the least
… moreChad Nuber
Incredible Italian food. We got the escargot appetizer, it was delicious. And the garlic knots were perfect as well. We felt pretty full after that so we shared the red clam sauce linguine and it was delicious. It could have used just a tad bit more sauce, but the flavor was great and there were plenty of clams. Definitely going back to try the pizza!
… moreRichie M
Always a fun time at Primo’s. The food is always hot and delicious. The service is awesome, especially Allison our waitress. She was there every time I thought about asking her for some tea or anything else. You will have the best Italian meal and time you can have. All the staff are friendly and helpful.
… moreMarla Faison
Favorite Italian place in VB. More affordable to go at lunch. Their specials are great! Always good service no matter how large or small the party. Best pizza I’ve ever had (when the right cook is in the kitchen) I will say I have had several burnt pizzas over the years but they remake them if it’s too burnt.
… moreElaine
Grab your family and go! Let me just say how mouthwatering the aroma of this establishment is. Eating there felt like being part of a big family Sunday dinner. The staff was friendly and accommodating. The dishes were exquisite, and the plates were fully loaded. I saw kids of all ages all throughout. Their menu has something for everyone. They were so busy, yet I could not say anyone was disgruntled or had an attitude. Instead, they were prompt to attend every table, to cater to each family with a smile on their face and lots of positivity. The place was clean, and even the cooks were smiling. Again grab your family and go! Price was a steal for all the food that’s loaded on your plate.
… moreJennifer Faber
Takeout: ordered online for Superbowl. An hour and ten minutes later my order still showed as being prepared. Drove there anyway to discover restaurant was not busy and my order was sitting there: cold. Also, we paid for extra sauce did the garlic knots and discovered (at home? that it was not packaged.
… moreChanning Blue
First things first & this was our first time. There were two entrances to this place that aren’t well marked. One is for seating and the other is for ordering to go. We accidentally went to the the to-go area but they were friendly and sent us to the right spot to dine in.
Dining in was great. Our waitress was awesome and there were people helping us who were not our designated waitress. They got us extra water and took our dirty plates away. I say the service is the best part of this place! It was superb!
The pizza we ordered was a large meat lovers. We should have ordered the medium but now we have leftovers. The pizza had lots of toppings and was tasty. We got the garlic knots. They were tasty but in my preference a little hard on the outside. The inside of the rolls were good.
Overall, 4/5 for this place! It’s a good spot and prices are decent.
… moreDining in was great. Our waitress was awesome and there were people helping us who were not our designated waitress. They got us extra water and took our dirty plates away. I say the service is the best part of this place! It was superb!
The pizza we ordered was a large meat lovers. We should have ordered the medium but now we have leftovers. The pizza had lots of toppings and was tasty. We got the garlic knots. They were tasty but in my preference a little hard on the outside. The inside of the rolls were good.
Overall, 4/5 for this place! It’s a good spot and prices are decent.
Laurence Bueno
Good tasting food, nice to find a place around here that has chicken Francese , not exactly worth the $45 we paid for a meal and small pizza. Friendly staff though.
… more