Brittney Stucky
4:37pm, 3/1/26
So, first off, they need better headsets, or insurance to get hearing aids. I cannot tell you how many times we repeated the order to her. AND still got it wrong. Asked for extra ranch on both tacos, got charged for both. No ranch on anything. Do better. Thanks.
… moreAngela Jeffery
All fast food is getting expensive too.
Decent food. 9 minutes from start to finish. It felt like a long wait, but it was worth it for freshly made food.
… moreKim Kuhl
Terrible service here tonight. I used a coupon and ordered several items. The coupon was for buy one get one equal or lesser value. They took off the lowest priced side and I offered to do 2 separate transactions, but no, instead the employee bad mouthed me to other co workers, which I could hear. Then they didn’t give me the ranch dressing for my salad. I will not be back there ever again.
… moreTheresa Toothaker
Very disappointed as Taco Time in other locations is my favorite. My order was wrong, no biggie, go back through the drive through to get it fixed. They come back with a cold burrito, cold tortilla, unmelted cold cheese and half the size of the original. This is the 3rd time Ive been here and have had this every time. They must not steam their burritos to make them warm and soft like what Im used to. Very disappointed.
… moreThomas Henry
I bought multiple sweet pork burritos for my wife. The burritos tasted as if someone just poured sugar on the meat. It gagged my wife, and myself. Total waste of $21. Unfortunately we live outside of the tri- cities.
… moreC Capatan
Wow, I have never received such excellent service at any fast food establishment. This taco time staff is exceptional and it was very clean. I was very happy to see that they retail taco time hot sauce for home as I love their sauce. Another surprise was extensive salad choices that looked extremely fresh. I have included pics of this. Their crew seemed very happy and upbeat and made you want to work there. Kudos to you guys keep up the stellar customer service.
… moreB K
Omg!
Bucks
Do not
Just bad
No covers for hot tots or other potato stuff—what!!!!
Right out of the fryer and so hot it burns the mouth!!!! No warning given. Staff just are there to get paid until the place gets sold or closes due to bad cs mgmt
… moreTangent Revolution
Really disappointed with the changes made to the menu including removing the four for 699 options. It was the only place I could get mini quesadillas which are the only thing that I really enjoy there. But I got them pretty frequently so it was something that I was always looking forward to. Now I can’t order them because the only place they seem to exist is on the children’s menu in which case a meal with a mini quesadilla cost more than I used to pay for four of them. Prices everywhere are ridiculous, but now I don’t want to even eat it one of my favorite places to grab lunch. I realize it’s a very narrow group that really look forward to that menu, but I was one of those people and completely removing the options I had for lunch alienates me from your establishment. If that was the goal congratulations.
… moreJeremey Greenway
Uber Eats order. If you’re going to give the option for sauces and napkins.Please add them to the order. Food arrived cold and poorly prepared. Unfortunately this is the first time I’ve had a bad experience with a Taco Time. I’ve been to many around the state of WA. Richland, you let me down!
… moreSteve Hiday
Nice clean restaurant and quick service. Always love the chicken soft tacos here. Plenty of parking, good location.
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