Enrique Rojas
They are not professionals. They say they close at 9:00 p.m., and that’s not true! I arrived at least 30 minutes before closing, and the girl at the counter said everything was already cleaned and the kitchen was closed, and that they couldn’t take any more orders because they would have to clean again. On top of that, she was rude and even made fun of me as I was leaving the restaurant. Why do they advertise that they close at 9:00 p.m. if long before that they’re no longer serving anyone?
… moreDarryl Pigg
Great selection of smoothies. The seating and dining area are simple. It’s not an ideal atmosphere for quiet conversations; when they’re busy, the blenders can hinder communication. However, it’s very relaxed and casual for everyday hangouts with friends.
… moreRobert Talbott
Wonderful experience and the environment felt very calm staff was very professional and quick with the food. I will definitely return to this location. I ordered the chicken Chipotle flat bread. Ive been here twice and ordered the same food twice and each time its been wonderful this location is better than the one over near my area since they dont skimp on the portions or mess up my smoothie. I give this lovely location a perfect 5 stars.
… moreMarie Zahn
The food and smoothies are great from this company. However at this location I have ordered multiple smoothies “sub Splenda” to avoid consuming too much sugar. However, I have witnessed the employees here ignoring the “sub Splenda” request and still adding the turbando pumps to the smoothies. Luckily I don’t have health issues causing me to order this way, it is just a personal preference. However, this is a dangerous practice as I know there are others ordering the same way for health reasons that may be unaware of this may be happening to their orders as well. The staff needs to understand to pay closer attention to these requests.
… moreAngela Greene
Vegan approved!! My healthy wrap consisted of hummus, avocado, romaine lettuce, rice, black beans, and tomatoes. It was filled with goodness and aHHmazing flavor!! I give this Hummus Veggie Wrap two thumbs up!
… moreBobbi Clemmons
I just left from this location. My açaí bowl is frozen. I also grabbed two sausage egg cheese quesadillas and they barely had food in them.
… moreLeslie L
Second time I have been burned by terrible service after putting in an order hours before pickup using the Mobile App. 20 minutes after pickup time smoothie were given to me. Then we waited another 5 minutes while our food sat on the counter. If we had not inquired, it would have been longer. I have watched them fill Uber Eats and Grub Hub orders instead of Mobile orders. All of the Tropical Smoothies in the area suffer from the same inability to manage orders, and they are all run by the same family.
… moreTatiana D.
This location has deteriorated drastically since the change in ownership, and it’s nothing short of appalling. I urge anyone considering stopping here to think twice—your time, money, and health are worth more. The smoothies are consistently watered down, lacking flavor, and often taste as if they’ve been made with spoiled or overripe fruit.
Even more concerning are the repeated violations of basic hygiene practices. On several occasions, I’ve had to request that the person preparing my food wear gloves—a request that should never be necessary in any food establishment. I’ve personally witnessed an employee return from outside, walk straight to the prep area, and begin handling food without washing their hands or putting gloves on. That is completely unacceptable and in violation of food safety standards.
To make matters worse, I’ve seen staff members eating fruit behind the counter while preparing orders. This is not just unsanitary—it’s downright negligent. During my most recent visit (6/27), I ordered a banana peanut butter flatbread and received it stuffed with cheese and lettuce. That isn’t a simple mistake—that’s a complete disregard for quality control. And the spoiled apple I received alongside it had to be thrown away immediately.
I will not be returning, and I strongly advise others to avoid this location entirely. If you value cleanliness, food safety, and competent service, you’ll find far better standards at the Kettering location across from Target. That store understands how to handle food properly—something this location clearly does not.
… moreTonnisha Findley
I’m a huge fan of Tropical Smoothie and have been for years. I recently moved to the area from FL and was excited to be near one. This is the second time I’ve been to this particular location and both times I’ve had issues. I ordered a smoothie about a week ago only to realize there was a hole on the bottom of the cup. It leaked all over my car and pants. I called the store and told them what the issue was. I asked if they could make me another one and they said yes. I returned the smoothie got another one and all was well. Today I ordered lunch, smoothie flatbread and picked an orange for my side. I finished my flatbread and reached firmy orange only to see it was molded. At this point I’m at work and definitely won’t go back for an orange…just disappointed that’s there’s an issue for the second time on back to back visits. Will probably just take a break from this location.
… moreMike Whoo
Great food and smoothies. Always super nice when I order in.
… more