Welcome to Roundabout Restaurant – your new neighborhood spot for breakfast, lunch, and soon, dinner! We’re proud to serve delicious, homemade meals in a cozy, family-friendly atmosphere. From hearty breakfast favorites to satisfying lunchtime classics, everything is made with care and served with a smile. Located right at the roundabout in West Springfield, we’re the perfect stop for great food, great prices, and great company. Come join us for breakfast or lunch today — and stay tuned for our dinner menu launching soon! Candy & Mike
Address and Contact Information
Address: 164 Elm St, West Springfield, MA 01089
Phone: (413) 750-9055
Menu Photos
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The Roundabout Restaurant 164 Elm St West Springfield, MA
It was perfect in every way: delicious food at low prices, great service, open/airy atmosphere and so much fun. If you’re looking for a …
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. 100% recommend (7 Reviews) ; . Open now ; . 164 Elm Street, West Springfield, MA, United States, 01089 ; . West Springfield, MA …
Roundabout Restaurant, 164 Elm St, West Springfield, MA 01089, US
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Reviews
Tim Mullins
The feed was excellent and the service was great! That being said they would have gotten 5 Stars but the coffee was off and we sat at a table right by the door and froze ever time the door opened. It was still an excellent breakfast and while we did not get drinks, they do serve alcoholic drinks. I had the meat lovers scramble with pepper jack cheese and my wife had the Mexican omelette. Both were very good.
… moreMike Rivas
When it’s good it’s really good, I work In the area and we order lunch multiple times a week. I’ve had their fish and chips, bacon Cheeseburger, antipasto salad buffalo chicken sandwich and their Caesar Salad. I feel it is now time for a decent review. In my opinion the consistency is off. Some days the food is amazing others it’s mediocre at best today was the Caesar Salad and to start the portion was very weak I should have asked for a small I would have gotten the same amount! Additionally they forgot the cheese and the dressing was not portioned properly.
Last week I ordered the buffalo chicken sandwich. I was asked how it comes I said yes and I received a piece of chicken between bread very plain! The burger I had was very bland! The sad part is I’ve ordered from them over a dozen times and I like to try things twice so this is the second time and the first was amazing. As I said no consistency. So to leave it plainly when they are good they are really good!
… moreLast week I ordered the buffalo chicken sandwich. I was asked how it comes I said yes and I received a piece of chicken between bread very plain! The burger I had was very bland! The sad part is I’ve ordered from them over a dozen times and I like to try things twice so this is the second time and the first was amazing. As I said no consistency. So to leave it plainly when they are good they are really good!
shariece smith
Went for breakfast and person taking my order overcharged me. It wasn’t much but she then told me she wasn’t unsure how to give money back and never followed up after taking my number. My cheese wasn’t even on my eggs but was charged for it and given the wrong flavor muffin (one with nuts). Not a great experience but may try again because food wasn’t too bad.
… moreSusannah Abbott
We had a mid-week, mid-morning (10:30) breakfast here and had a wonderful experience. The cozy dining room was about half full, and there were plenty of waitresses and the service was very warm, professional, and attentive. We felt cared for but not hovered over. We just ordered eggs, hash browns, and toast, nothing fancy, but the food was piping hot and delicious. We ordered the children’s peanut butter and jelly for our toddler grandson and the waitress very kindly substituted (without our asking) a small dish of berries for the fruit snack that usually comes with the children’s meal. We had a wonderful meal and would absolutely return.
… moreBelvi v
16.00 dollars for this. Burnt my toast, ask for turkey sausage and they gave me pork. I feel like I was overcharge. 2.25 for premium meat smh. My home fries are not cooked all the way. Guess when you’re not the usual customer you get the crap food service.
… moreJohnson Magdalena
I ordered the chicken salad melt on grilled rye. My husband ordered the Buffalo crispy chicken sandwich. We were both quite impressed. My sandwich was very tasteful and filling. I could only finish half. My husband’s chicken was crispy on the outside and tender and juicy on the inside. Real chicken not a frozen patty. Our service was amazing and can’t complain about the prices. Definitely our new spot!
… moreDavid Smith
As visitors to town, we’re glad we stopped in. We got the Mexican omelet and the Roundabout omelet. We made some substitutions for a small up-charge, including croissants instead of bread, grilled onions added to the home fries and also fresh fruit. The food was fresh and tasty and servings were generous. It held us most of the day.
What really stood out was the service. They take a team approach to customer satisfaction, stopping to fill coffee and ask if there’s anything we need. Our primary server was a middle-aged lady with blonde hair, who was extremely personable even though she was clearly busy with many customers. I haven’t been that impressed with a service professional for a long time. In fact, I asked if she was the owner, because usually only owners bring that level of engagement to make an operation successful.
I would gladly return next time we’re in town. This place delivers high value and I recommend it without hesitation.
… moreWhat really stood out was the service. They take a team approach to customer satisfaction, stopping to fill coffee and ask if there’s anything we need. Our primary server was a middle-aged lady with blonde hair, who was extremely personable even though she was clearly busy with many customers. I haven’t been that impressed with a service professional for a long time. In fact, I asked if she was the owner, because usually only owners bring that level of engagement to make an operation successful.
I would gladly return next time we’re in town. This place delivers high value and I recommend it without hesitation.
Kristen Bassi
I have nothing but amazing things to say about this place! The portions, prices and quality of food was awesome. We had amazing service, the place was clean and we even enjoyed the music they were playing. My partner is a server at a local restaurant and he said to me “This is our new spot”, and being in the business he’s not easily bought hahahaha, so that says a lot. Thank you all at Roundabout for an amazing meal and time!
… moreRobert Orson David
If you’re looking for a place with great food, and people who make you feel like you belong, The Roundabout Diner is it.
The atmosphere is pure old-school diner in the best way—warm, familiar, and welcoming. It honestly feels like stepping into Cheers… where everyone knows your name, or at least treats you like they want to. No rush, no pretension—just comfort and community.
The food? Classic diner fare done right. Fresh, hearty, and consistently satisfying. Whether you’re grabbing breakfast or a comfort-food lunch, it’s the kind of meal that sticks with you—in a good way.
What really sets this place apart, though, are the people. The owners, servers, and staff are genuinely kind, attentive, and down-to-earth. You can tell they care—not just about the food, but about the customers and the experience. It’s rare these days, and it shows.
The Roundabout Diner isn’t just a place to eat—it’s a place to feel at home. Highly recommended if you appreciate great food, great people, and an atmosphere that never goes out of style. ☕️
… moreThe atmosphere is pure old-school diner in the best way—warm, familiar, and welcoming. It honestly feels like stepping into Cheers… where everyone knows your name, or at least treats you like they want to. No rush, no pretension—just comfort and community.
The food? Classic diner fare done right. Fresh, hearty, and consistently satisfying. Whether you’re grabbing breakfast or a comfort-food lunch, it’s the kind of meal that sticks with you—in a good way.
What really sets this place apart, though, are the people. The owners, servers, and staff are genuinely kind, attentive, and down-to-earth. You can tell they care—not just about the food, but about the customers and the experience. It’s rare these days, and it shows.
The Roundabout Diner isn’t just a place to eat—it’s a place to feel at home. Highly recommended if you appreciate great food, great people, and an atmosphere that never goes out of style. ☕️
Bonita Applebum
Well, this was the worst decision ever. Went for breakfast. Left feeling like we didn’t belong there.
First we came in and a lovely gentleman helped us with drinks first. Then I’m guessing a lead waitress came barreling over demand what did we get ,she must write it down!!!!! With her sharp tone and condescending tone finally took my order. Unfortunately had the traditional Eggs Benedict that came with home fries. The toast was toasted so hard the steak knives couldn’t even cut through the gamey ham and extremely over done toast. The hollandaise was so chunky and very cold. I tried to eat it and felt my stomach turning so I tried the homefries and to my surprise they were raw and hard and completely unseasoned. Just a plate of uncooked potatoes. Our waitress never came back to check how our experience was but she had ample time to focus on everyone else but our table. I fell asleep waiting for her to notice us. When she did, she was hostile. I don’t know what was wrong with her or what we did to get this kind of treatment. She saw our plates very much not touched and was just wanting to box it all up to bring home I said no thank you, I didn’t want it and couldn’t eat the meal she just was like “what ever” and left. I wouldn’t suggest eating here if you want quality and some simple human respect. They never tried once to make it right. I will never eat here again .. complete waste of time and money.
… moreFirst we came in and a lovely gentleman helped us with drinks first. Then I’m guessing a lead waitress came barreling over demand what did we get ,she must write it down!!!!! With her sharp tone and condescending tone finally took my order. Unfortunately had the traditional Eggs Benedict that came with home fries. The toast was toasted so hard the steak knives couldn’t even cut through the gamey ham and extremely over done toast. The hollandaise was so chunky and very cold. I tried to eat it and felt my stomach turning so I tried the homefries and to my surprise they were raw and hard and completely unseasoned. Just a plate of uncooked potatoes. Our waitress never came back to check how our experience was but she had ample time to focus on everyone else but our table. I fell asleep waiting for her to notice us. When she did, she was hostile. I don’t know what was wrong with her or what we did to get this kind of treatment. She saw our plates very much not touched and was just wanting to box it all up to bring home I said no thank you, I didn’t want it and couldn’t eat the meal she just was like “what ever” and left. I wouldn’t suggest eating here if you want quality and some simple human respect. They never tried once to make it right. I will never eat here again .. complete waste of time and money.