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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 1410 E Washington St, Joliet, IL 60433
Phone: (815) 553-1000
Website: http://www.dairyqueen.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Shakyra H (Ki)
I miss when customer service was actually a thing, instead we have workers now who just care about making money. Although I will say the young lady that prepped my order was great! However the young lady giggling and speaking in her native language while taking my order left an unpleasant experience for me. Mocking your customers not knowing if they speak your language as well is very rude! I will not be rude and say what is actually on my mind but this was probably my last time ever eating at DQ
… moreSydnie Martin
We bought two blizzards and both tasted like the milk had gone sour. We brought them back and wanted a refund because who knows if a new one would also be soured as well. The total was not printed on the receipt and they could not get the right amount of change back. It took 5 minutes (and the calculator on my phone) to get our correct refund. Idk what’s going on at the location but it’s poorly managed and not worth food poisoning.
… moreElizabeth Miller
Ordered a confetti cake dipped cone and they charged me for a dip cone and then also charged for sprinkles, even though the “sprinkles” are not sprinkled and are, in fact , part of the dip. When I brought it to their attention that they actually charged me twice for the dip by charging as a dip and again as sprinkles and they said, “we always do that.” Pay attention, people, they’re robbing you. I will never be back, which is a shame because it used to be such a great ice cream place.
… moreJohn Millerton Jr
The employees here are wonderful. Just came here and bought my usual blizzard. The employees are always wonderful, hence the Star that they’ve earned. Why no more stars are earned is because it is obvious that they are understaffed and that’s what causes long wait times. And the employees are visibly stressed. As a business owner myself, it is very unreasonable that the business owners don’t hire more staff. Those poor kids are overworked. Business owner: do better. Yes it cost more money to hire staff, but it worth it and pays its dividends!
… morePigeon Cerise
They’re pretty slow but I think they’re understaffed. And their sizes tend to vary, if I order a large I might get a mammoth cone or one that could graciously be called a medium at best. So. Not bad, the food is very good and the staff is super polite.
… moreV Avalos
Their fries are made to order and delicious. Their ice cream is so good, prepared very well. The young guy and girl working there were when my daughter and I went today were very fast, friendly and efficient. Really enjoyed coming to this little hidden DQ. Great business really recommend you come out and support them and try it out
… moreLexy Harter
Service and food was horrible! How can you mess up hot dogs and a bbq sandwich that I had to wait 30 minutes for. This looks nothing like it was advertised
… moreBob Ludvigsen
I ordered a large vanilla crunch cone…was charged for a dipped cone then charged extra for the crunch.cone was stale ,and the cone had no ice cream in half of the cone.poor service as well..not friendly at all.acted like he hates his job.i have been a customer there for 40 plus years..sad to say in the last few years the place has gone down very fast.washington st. Joliet Illinois. Lost me as a customer..I will drive across town to your competition
… moreBrandon Perez
HORRIBLE LOCATION. DO NOT ORDER FROM HERE. 4 times now, they’ve screwed up my order when I ordered through grubhub. And it’s not a small mistake, 3 times they’ve accidentally used vanilla ice cream, and once they forgot my toppings. It’s not that hard to read a screen. These people are stupid. NEVER order from them. Ever.
… moreKatie La Rocca
Waited 30 minutes in the drive through only to get to the window to find out the ice cream machine was beokw.. called the next day to see if it was fixed and the guy on the phone said it was never broke. Place is a joke! Not what it used to be!
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