Karen Kahn
We walked in during a computer system down and walked back in 10 minutes later not knowing what we were walking into. Rachel was busting through what must have been over a dozen orders but still managed to help me figure out my specialized order and had me finished in less than 3 minutes.
Also I was amazed at the cheerfulness of the staff while going through such a challenge. Three cheers to the team here.
… moreChAdz CHHEZE
Bad vibe from the second I walked in.. Not getting greeting only to have the lady that makes the food walk up and say, what do you want..Then come the girl working the register, I ask a question, because I didn’t know, due to the fact I don’t work there and she had a rude reply.. Get the sub and it pretty much all lettuce… I like Jimmy John’s and work in that area alot, but with that being said, if I walk in there again and those same 2 are there, I’ll leave right away…I’m very big on customer service… Manners and respect go a long way as well..
… moreMarcia Spivey
Horrible customer service!
I ordered online a pepe turkey tom and didn’t realize that I had to add mayo and lettuce. Turned around to get mayo pack and request lettuce. I didn’t come in with wallet since I ordered online. I was told it would cost. I asked if they cld waive it based on the apps challenges. I was told no. You lost a family of business due to lack of customer service!
… moreLamar Larrington
Food was decent but the service was HORRIBLE, younger lady at the front counter was extremely rude when ask what sandwich was regular and basic. Also when asked for some napkins she pointed me in the direction of them instead of grabbing them herself. Counters on tables were dirty as well. I would never eat here or order from here again!!!!
… moreEatonia Williams
Awful experience. My order was wrong, and when I called to get it fixed I was left on hold for over 12 minutes. When I finally spoke to the night manager, they were rude, dismissive, and even hung up on me. I was calm and respectful the entire time, just trying to get the mistake corrected. Instead of resolving the issue, the service made it worse. I won’t be returning.
… moreBeverly Moorer
Location is too cold for comfort-,unable to sit and enjoy meal – unfortunately Manager stated there was nothing she could do about temperature adjustment it was controlled by corporate in California what a joke. If I could rate this location atmosphere a zero I would – it’s sad the employees had to work in that freezing location.
… moreSherry Satterwhite
The food was good, and fresh. The cashier Jessica was amazing! She was extremely kind, patient, knowledgeable, and very professional! An awesome employee. She made suggestions that really helped me choose a great sandwich for my mother. She enjoyed,
and loved her lunch very much. Great customer service, and well prepared food! Thank you Jessica!
… moreTameya P
I just left the drive through and I even had the person repeat my order back to me! So I’m not sure how when I get al the way home my order is wrong. I order the number 9 with no onions, no tomatoes. I get home my order has no Mayo add pickles and add hot pepper ! I would never order anything with pickles I’m allergic ! Super disappointing I don’t live up the street to just
… moreGod
God ate a spicy Italian sanďwich fröm here yesterďay & it was ğreat! Staff was very timely & nice. Chöcölate chip cöökies here are amazinğ as well. Will ďefinitely return för möre sömeďay. – God
… moreREBECCA ESCOBAR
Still waiting extremely slow and rude the cashier wearing black with blonde hair is the sandwich maker is busting his sss polite and attentive to customers she’s rude too
… more