Jeanine Tagg
Absolute worst. Ordered 6inch tuna on white. Bread was hard and crumbling off the top. I asked them to make a fresh sandwich – they couldn’t. I asked for refund – they couldn’t. No manager on duty. He called manager – gave me the number for the manager to call tomorrow. Never again.
… moreAndrew latimer
I ordered a sub for takeout. When I got home, most of the toppings and all of the sauces listed on the receipt were missing, including extras I paid for.
I returned to the store calmly to show the receipt and explain the issue. The employee argued with me, raised her voice, and insisted the order was made correctly. I had to ask to speak with a manager.
Mistakes happen, but the way this was handled was rude and unacceptable, and not what I expect from a Subway location. I’ve attached a photo of what the receipt says and how the sub looked.
… moreHuffman Huffman
This Subway is the most disrespectful gross Subway. I have ever seen. I don’t even know how Lindale has these employees working in this Subway? The tall black dude, with the short dreads, constantly brushes his hair. In the food area constantly opens the back window and spits out the drive through window because the business is condemned. No one is going there, I literally sat here for an hour, no 1 came a lady, let her dog out and use the restroom in the parking lot. Because she thought it was a banded building as I literally keep watching inside of the window and I have it on recording. He’s still brushing his hair, he is very rude and if I’m not mistaken, I think his name is javon now the other black dude. Isaiah, he does try, but he is not people person, either.They are just not made for this job and it’s making the lindale subway look bad if you’re not happy with your job or if you’re just trying to make money by standing at a bandit building then stand on the side of the road in a heat and make money, they don’t even try to make sure you have fresh bread or nothing. They don’t welcome you in it is just horrible.n I will not be going back to that Subway. And I hope and pray There’s something done because you’re letting a good building go to waste
… morematt brown
y’all might want to update your hours of operation on Google, and your front door.
8:45pm. Already locked up.
… moreKeiara White
I usually choose this location over any other subway and enjoy the food, but today I went & asked for Italian she tells me it’s called “White bread” pretty sure it’s Artisan Italian. Anywho I ordered what I wanted and once the sandwich got in my hand I felt how hard it was she said “they’re all like that” it just came out the oven !! How??? Waste of money I should of have got a refund. The other girl was just dancing around. If those two are working I will walk back out .
… moreRobert Hurst
I got these coupons in the mail so I decided to go not knowing what I would actually save or how much the subs were. I got three foot longs and usually never pay attention to the price when I usually go. So my order would have been $32 and I got it for $19.50. So definitely a great deal. Next thing is I went to this subway at 6:48 pm and don’t know the two female workers names but hopefully the shop will know who worked at that time that night. Those two are the best employees there since I’ve been going. Usually I go during the day and it’s 2 young men and a young woman. One of the guys and I don’t know the name, is usually trying to let the other workers do all the work and just complains and when those three are there it seems to be bickering and complaining. The two women tonight I don’t remember seeing that often but they were the best of most all Subway workers I’ve had make my sandwich which is why I decided to write this. Again I don’t know the names but they were super friendly and did exactly as I asked for my sandwiches without asking a thousand times the same questions and did everything with a smile and just seemed not only to enjoy it but just did the work fast and well. (I always only get two vegetables and one sauce along with meat and cheese and usually people ask me several times and sometimes still grab something I didn’t say because they weren’t paying attention) I don’t know if they enjoy it or not but they had excellent customer service. Main thing is that if you get the coupons, definitely use them because they are worth it and we love Subway sandwiches so thanks!! Also soon they are going to start slicing there own meat. I was told that today by one of the women there so great
… moreAnthony T
I’ve been coming to this Subway for the last few months since moving here and I must say it’s the cleanest, most efficient location I’ve visited and the staff is always incredibly friendly and attentive. This is no doubt a reflection of their current management as each of the associates I’ve interacted with speaks very highly of their leadership. This location certainly is not immune to a surge in visitors right around the lunch hour whereas this is the norm for any small town this close to a main thoroughfare however they do a great job keeping up. Thanks for all you do guys/gals! (:
… moreCrystal Snow
Chris took my order and has a great way of being entertaining while I waited at the drive thru…excellent customer service Chris…you made my day
… moreRon Gaston
5/25/25 I went to this subway at 7pm and the 2 employees turned me away!! 1 male 1 female. They were both in the back supposedly doing prep because the other shift did nothing according to them!! The female came to the front and already had attitude telling me she could not help me because of the previous shift!! I asked how long it might be to wait and she said there is no wait we are doing prep that’s why we are in the back!! So I was like so yall don’t want to make any sandwiches or salads or anything!! They both said no!! This is the only time I’ve been turned away at such a simple eating establishment!! These kids should be retrained and taught how to manage even when previous shift was lazy!! You improvise and take care of customers and prep!! I would have came back in 30 if needed but instead they turned me away!!
… moreMichael Gatlin
We walked up to the door at 7:24 PM there was three workers inside and four people eating inside the door was locked and this note was on the door no one ever tried to help us they looked at us like we’re crazy and then proceeded to come unlock the door to let people out. But never even acknowledged us. Not very good customer service closing at 7:24 when your sign says 8.
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