Topher Mac (T0PH3RM4C)
Went a drive from Airdrie with the kids and ended up here. The half and half spicy chicken/cheese and onion pizza was outstanding. The thing crust was ideal. Good work team.
… moreGillian Stewart
I asked for Donner kebab with salad , delivered with no salad
Also asked for chicken barbecue kebab no salad , it was Tikka not barbecue, it’s literally burning the mouth off me and when I called back 5 mins later I get called a liar and the phone was hung up on me.. he repeated my order back to me on the phone then delivered the pitta bread and Donner meat correctly !! Won’t be back terrible customer service at £20,
… moreadele mcbride
So disappointed ☹️. Didn’t take my order down properly so my kid didn’t get his food. Safe to say he was upset. My food was cold and the pitta tasted stale. Usually love shah but this was a poor experience unfortunately.
… moren/a n/a
Paid for everything online, then had to pay extra for the delivery at the door.
Asked for a Donna kebab meal with chips.
Received room temperature Donner meat and chips in a container and a nan bread in a separate bag.
… moreSteven Munro
Didn’t get any food but had to run in to get a bottle of water to run for the train station just up from the takeaway. They only accept cash whilst I was paying card. The guys automatically offered me a bottle for free and were lovely about it. Really helped me out! Nice bunch!
… morePatzi Lawler
Anyone know where to get a kebab in less than 2 hours in killie on a Tuesday night? From a place where the manager isn’t a lying article that can’t admit they forgot your order?
Its certainly not going to be from Shah’s Palace.
2 hours, 2 hours! 1st hour”You’re the next one out”….2nd hour….”I’m just cooking it now”. Admit you’ve made a Gareth of it dont lie.
This was a tray of kebab meat and a portion of chips!
What an absolute joke. Told them to cancel the order at the end of hour 2, cut to 10mins later….driver turns up at the door. I politely advised him the order was cancelled (not the drivers fault.) I do hope he passed my compliments to the liar in charge. Never again.
… moreRicky Boyd
Food arrived promptly, piping hot. Food was delicious.
Price per person: …
… moreE K
After last using this place 2 years ago and being left dissatisfied after calling up to let them know our food delivery was wrong (was told basically, ‘tough’), I decided to try again on Friday night as I know this place has largely good reviews. Bad decision. I ordered a shish kebab, which should be chunks of lamb. What I got was chunks of some sort of minced offal, mixed with gritty bits. No salad or bread offered with it. Not asked if I wanted salt/vinegar for the chips I’d ordered. When I asked about the salad, I was told that it would cost extra. I left, feeling uncomfortable, as the staff were far too busy chatting to two regulars to be bothered with me. Once outside, I tried a bit of the meat. Immediately spat it out and decided to donate the rest of the ‘food’ to the seagulls. Based on trying to fix an issue directly last time, coupled with the fact that customer service only applies to the locals, I didn’t bother going back in to ask for a refund. Awful food, worse customer service. I went to Shah’s across the road and they were brilliant. Avoid Shah’s Palace, I wouldn’t feed their food to my dogs (but hopefully the seagulls enjoyed it).
… moreALISON MCCLUSKEY
Ordered food from here tonight and had the best Indian food we have eaten for a long time. So fresh, absolutely delicious, portions sizes were spot on and prices were great. Main meals prices included rice or naan bread. Lamb was melt in the mouth and the chicken tikka was to die for. I would recommend Shahs Palace to anyone who enjoys proper Indian cuisine. Fantastic, keep up the great cooking. Will be ordering again very soon.
… more