Joey Jaws
3rd time trying this place and there is always a problem. They put the wrong cheese on my wrap,didn’t give me the tomato and extra pickles. I have never seen cheese cubes on a sandwich but today was a first I guess. The tortilla was so dry that it was crumbling apart. Almost $13 for a sandwich that they mess up. If they were busy I would understand a bit but the place was empty and the guy was just standing there looking at me when I walked in. The lettuce in the picture made me stop eating. It was brown and slimey.
… moreLee Lady
This restaurant is a hidden treasure. OMG, the food is amazing. We were looking for somewhere quick to grab a bite; 4.2 stars, we decided to take a chance. I had the bacon and cheeseburger, and my niece had the boneless chicken icken wings. I’m gonna call it. This is the best burger and wings I’ve had in Michigan, Atlanta, California, Amsterdam, and Paris. These burgers are the real hamburgers you papa or grandad made on the grill; bacon cooked to perfection. If you’re a foodie or looking for some great food, stop in; you won’t regret it!!
… moreToni Martinez
Went today with the family. Food was amazing We ordered the beef bacon burger, smashed burger, Buffalo chicken sandwich and the lemon pepper garlic sandwich. All were delish. Best chicken sandwich I have had! Only downside the pop machine was down, the tables were sticky, I paid for extra sauce on one of the sandwiches and there wasn’t and the buffalo chicken didn’t have blue chz like it stated only shredded chz which was kinda weird. But overall we would definitely be back. Here’s a Pic of our food. Only 4 sandwiches and 4 cans of pop cost $64.
… morePopi Junior
Great customer service; food is amazing!
They also have games for you to play while waiting or enjoying your meal.
… moreLeena Obeid
I’ve had to complain multiple times about receiving burgers that aren’t cooked as well-done as I ask for. Their response is always just an apology. Even when I make a point to remind them not to overcook my fries and to cook my food thoroughly when I place an order, I still end up with overcooked fries and undercooked burgers. when I call to complain their respond would be ” I’m sorry”!!! each time my total would be over $40 dollars.
The last time I ordered was 2 or 3 weeks ago, and it was the same issue all over again. I even mentioned that I was thinking of returning the food. However, they told me the kitchen was about to close, so they couldn’t take it back. They said someone would call me the next day, but I haven’t heard anything back from them.
Leaving negative reviews isn’t something I like doing, but when the same problem keeps happening, I feel like I have no choice. I used to really enjoy their food, but now I’m not sure if I’ll give them another try. It’s frustrating to keep spending money on food that’s not up to par and just ending up throwing it away. I wish I could share more of the pictures I’ve taken of the disappointing meals I’ve gotten.
It’s just sad that they can’t seem to get this right, especially considering I used to be a loyal customer. I really hope they can fix this issue because I used to have great experiences with them, and I’d love for that to be the case again.
… moreAli
Nahhh this cheeseburger is unbelievably good probably one of the best burgers i had in a while same with the cajun seasoning on the fries it’s really high good.
… morenavin alphabet
Had the sliders. They were great! Portion was good, texture was good for both beef and fried chicken. The staff is friendly. The place is clean and has a nice bit of charm. All in all a good dining experience.
… moreSam
Me & my husband ate here for the first time. I was in the mood for a burger so we came here & I was scared to try at first because no one was here when we arrive! But I’m glad we ordered anyway it was very delicious! My husband enjoyed his chicken Caesar wrap & My burger tasted even better once I got home.
… moreSally Cooper
Me & my husband have ordered here 4 times in the past 2 weeks. I previously rated them 5 stars. However, today was the worse experience I’ve had with this place. We order the same thing every time. The chicken Caesar wrap with fries & a bacon cheese burger with district 12 sauce on side with Mayo ketchup mustard on the burger & with fries. My burger is so sloppy and nasty I can’t even believe it. Even the fries are nasty. Nothing tasted like usual ( also this time was the first time it was only 2 girls inside working, every other time there was guys & the food was actually good) . & I called to tell them my food was sloppy and a girl named Stephanie was EXTREMELY RUDE. Her response was ” all of our food is made fresh daily”. I never said the food wasn’t fresh I said it was sloppy and nasty. She had a very clear attitude. She said what do you want me to do? I said I want a refund. & she asked me how did I pay? I said with a card & she mentioned something about how she didn’t know how to do the refunds & that if I came in she’d give cash & she said that if I wanted a refund over the phone it’ll take 3-5 days and also told me I had to wait because she didn’t know how to do the refunds. Confused, I said even though I paid with card you will give me cash? She said ” YEAH THATS WHAT I JUST SAID”. I hope they record their phone calls so someone can hear the way she talks to customers. Worse customer service ever. She’s ruined the chances of me ever returning here and I will never recommend this place to anyone again. That girl should be fired immediately idk how she’s a manager & making nasty food with nasty attitude. She had the nerve to be upset with me because I’m not satisfied with my food. She talked over me & literally asked me was I done talking because she had other stuff to do. I am beyond done with all of these rude employees at these restaurants.
When I went up there to get a refund there were two guys there. Clearly she hadnt gotten my refund take care of yet after hours later. I was never going to get the refund it seemed like if I hadn’t gone up there & they did not care about anything I told them about her being rude to me. They never apologized either. She must be connected to the owner in some way to where she can disrespect customers and make trifling food and no one cares.
My husband went to get a refund and was only given $12 back when the buffalo sliders are $15……so they shorted me $3 plus tax
… moreK M
So I been coming here since like 3 or two years ago and it has one of the best Nashville hot chicken and I had no problem with eating it since now so it’s a great place to eat at
… more