


Looking for great pizza in Union City? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 524 31st St .
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 524 31st St, Union City, NJ 07087
Phone: (201) 319-9000
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
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Reviews
First of all, my food was never delivered. I arrived on time and was already waiting at the entrance exactly as instructed, specifically waiting for my pizza. I did everything correctly on my end — I was present, available, and actively watching for the delivery. Despite this, the order simply never arrived.
What made the situation even worse was that instead of taking responsibility, the restaurant called me and tried to blame me, claiming that I “didn’t answer the phone.” This is completely untrue. I was standing right at the door the entire time, phone in hand, waiting for the delivery. No missed calls, no notifications, nothing. It is incredibly unfair and unprofessional for the restaurant to shift the blame onto the customer when the failure was clearly on their side.
On top of that, the customer service attitude was extremely poor. Rather than apologizing or trying to resolve the issue, the staff spoke in a dismissive and defensive manner, insisting it was my fault and offering no meaningful solution. There was no empathy, no accountability, and no effort to make things right.
Even more shocking, the delivery driver effectively stole my order. The food was marked as delivered, yet I never received anything. When confronted, the driver became argumentative and tried to justify the situation instead of acknowledging the problem. This behavior is completely unacceptable. As a paying customer, I should never have to deal with a driver taking my food and then acting entitled about it.
This entire experience reflects a serious lack of professionalism from both the restaurant and the delivery service. Between the missing food, false accusations, rude customer service, and the delivery driver taking my order, this was one of the worst delivery experiences I’ve ever had.
I expect a full refund and a proper investigation into both the restaurant and the driver involved. Customers deserve respect, honesty, and basic service standards — none of which were met here. I sincerely hope this issue is taken seriously, because this level of service is absolutely unacceptable.
And they gave me dough with barbecue sauce on it !!!!
I never ever see like this pizza in my life.!!
BY THE WAY I contacted them and they refused to replace it with normal pizza.