Ric Spivey
I ordered a number one combo, normally they have good quality but they must have gotten to the last of their buns. The top of my bun had two mold spots on it. And my wife’s had one, I picked it off and ate it anyways because I don’t waste food and I was starving. Be cautious and check your food before consuming.
… moreMarkthebearsfan
We take a van load of church kids several times a year down to Tupelo for youth meeting. We use to stop here regularly on the way back to get everyone ice cream. The last 3-4 times, it has gotten worse and worse. After our last time there, we will never go back. They didn’t tell us that they were having trouble with the machines until we had to check up on it 3 times and wait 45 minutes outside with a bunch of teens. It finally came out. And the milkshakes tasted bad, and the mixers were melted. They redid one order that was totally wrong and we sat waiting for 10-15 minutes more. I finally pushed the button to speak to someone and the manager said that I was in line like everyone else. I said you guys are the one that messed the order up….I should have been done first thing. The manager brings it out and is just being rude and short with us. The one they redid tasted terrible too. We threw so much ice cream in the garbage that night. People….please never go to this Sonic and let’s close this place down. Maybe they will sell it to someone that can do right.
… moreJayme Bradley
Apple Maps says they open at 7. So I placed an online order. Got there at 7:23 and there was a worker sitting in her car. At 7:35 she decides to finally walk up to me and tell me they don’t open til 8 and doesn’t know why Apple Maps says 7. If you know it says that, then why not get it fixed? Why let me sit there for over 10 minutes knowing yall aren’t open? I’m pregnant and starving and now I’ll be late for work. Also cannot figure out how to get my money back. She said to cancel it on the app when she cancels it in the store but I do not see that option. 🙂
… moreDebra Medlock
Took 25 minutes to get milkshakes and small blast. Then the peanut butter shake was ice cream with pb stirred in. Could not eat or drink. Blast was ice cream with cookie dough sprinkled on top, none stirred into it. I will not go back to this location!
… moreSherill Feathers
A Turnaround Thanks to Michael!
I’ve been a regular at this Sonic location for quite some time, but I have to admit, there was a period where I almost called it quits. The food quality had taken a nosedive, and the service was just not up to par. That is until Michael stepped in!
Since Michael took over as the new manager, this place has transformed. It’s like night and day. He is incredibly nice and clearly works tirelessly to make sure every customer leaves satisfied. The service has become top-notch, and I can’t remember the last time my order was anything less than perfect.
Not only has the service improved, but the food quality has also seen a significant boost. It’s clear that attention to detail is now a priority.
I’m thrilled to say that I’m back to being a loyal customer, all thanks to Michael and his NEW team! If you’ve been hesitant to visit this Sonic due to the past, I highly recommend giving it another shot—if you have any issues…ask for Michael!
… moreDebra Morrison
We stopped the night of 11/5, on our way home from a ball game. Dakota ( night manager I later found out) was there by himself. He was filling orders, and bringing them out all by himself. We had an order on the app, so he let us know our order was already done, and quickly brought it out. We barely had any wait. He was literally running to and from to keep the restaurant moving quickly. I was so impressed with his work ethic, and dedication I used his example to my daughter who was with me. We should all hope to work as hard as Dakota. Sonic- you got a good one!
… moreRebecca Selman
Very relocated to this area, not too long ago and have seen a major difference in This sonic location. All of the staff have great attitudes. The grounds are clean and there is never trash On the ground. We have had a few slip ups But they have always been corrected. The most recent was an online order I placed, and my husband picked up unfortunately one of our burgers was missing from the order bag. I called the location and was offered aBut they have always been corrected. The most recent was an online order I placed and my husband picked up unfortunately one of our burgers was missing from the order bag. I called the location and was offered a replacement burger. When I got there, the manager had replaced the burger With a fresh burger. He did everything to make sure we were completely satisfied!
… moreyasmine lima
Somebody either needs to put a new manager in Baldwyn Sonic or get new team members! Last week I went I placed a mobile order to just sit there for 45 minutes with only 2 other vehicles that pulled up after me to get their food first and me still have to call in to remind them I was outside then to not give me one of my drinks! Today I went being the only car there when I got there I ordered a coney with onions simple right? Yea no onions. Do better.
… moreJennifer Cole
Under new management for three months – they were GREAT
Our order was accurate – hot and delicious.
We ate at the picnic area with our pup and they were so accommodating.- checking on us frequently
Filled my Stanley cup at no charge
Clean, friendly, bathrooms were clean and stocked
… moreJane Mroz
The lady that brought our items to the car was sweet but our drinks were terrible. I had a vanilla coffee. It tasted like super strong black coffee from last week. There was no sweetness and no vanilla. Mom ordered a milkshake with no whip…it was mostly whip. We had tots and cheese sticks and those were fine.
… more