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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 2160 Golden Key Rd, Kutztown, PA 19530
Phone: (610) 899-2505
Website: http://www.dunkindonuts.com/
Order and Reservations
Order: Order online
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Related Web Results
Dunkin’ at 110 E Main St in Kutztown | Coffee & Donuts Near You
Dunkin’ is proud to serve Kutztown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Dunkin’ | Kutztown PA – Facebook
Dunkin’, Kutztown. 142 likes · 293 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your…
Dunkin’ at 2160 Golden Key Rd in Kutztown | Coffee & Donuts Near …
Dunkin’ is proud to serve Kutztown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Reviews
stephen sarcone
Ordered a toasted bagel with butter. I received a cold bagel with an insane amount of cream cheese slapped onto it. This Dunkin’s hash browns quality is also below par.
… moreA. Elizabeth C.
I cannot say enough positive about the staff and service here. Being new to the area, it’s wonderful knowing that in a short amount of time the staff know my order as soon as I pull up. Trish, Becca, Emily, Alexis, Austin and every other staff members I have had the pleasure of interacting with are absolutely amazing. The customer service goes above and beyond. I’m big on kindness and respect and this team definitely reflects that. Kudos to you all.
… moreChris Phillips
They always fight about whether you pay for ice or not. Drinks have to be remade, and employees act like everything they do comes out of their pocket. Employee literally threw iced latte in the sink and said “fine, I’ll make you another one then”
… moreA
Girl at the window was super rude. I placed an order through the app which was already paid for. When I drove up to the window she practically tossed me the bag and went right back to gossiping with other employees. Mind you I was the only one in the drive thru and no one was inside when I drove in, what was such the rush? This has happened a few times now.
… moreYlaila Mota
Charged me almost $2 for a cup of ice. And gave me attitude about it like if it was coming out of her paycheck when I was on my way to work. What a great way to start the morning. Being passive aggressive under my comment doesn’t get you anywhere but fired.
… moreChris Lee
It’s been a while since I have been to a Dunkin’. I was impressed by the changes I saw. The store is big, well lit and airy. I also found the menu updated. My wife enjoyed the avocado toast. The traditional offerings are still available but I am pleased they made an effort to be current.
… moreMauricia J
Let me preface this by saying that their prices change for the same order all the time which they blame on tariffs, and at first I was okay with this.
I’ve been ordering the strawberry refresher with lemonade and now oat milk for a long time primarily for caloric reasons. I’ll get the same order three times a week and pay different prices for no apparent reason. Recently, Trish the older woman, was extremely rude to me when I questioned why the price kept changing. She claimed the pricing was in their system incorrectly. I did not accept the order and drove to the other Dunkin in Kutztown where I was able to place the same order for the correct price, and verify my order with a very polite young lady.
When I stopped in person later that day after the rude interaction with Trish, I was told that I was the only customer who ordered a strawberry refresher with oat milk (which is on their menu btw) and apparently they know me since I’m a regular customer, and they now realized they are “losing money” on the drink. I was then told that a new policy was put in place for me where I would be charged for the Sabrina Daydream refresher (high caloric drink) and given a 10% discount because I didn’t get the creamy foam which accounts for about 200 extra calories. Boy am I the special one.
Not only is this unethical, I have been singled out, rudely treated and now being forced to pay a higher price for a drink that I am clearly not ordering. Are customers now being forced to consume more calories whether they want to or not? Why create special pricing for just one customer? How did you just notice the pricing was wrong in your system? Why am I being rudely treated for your own error? Why am I still able to order the same drink on your app without the “new policy”?? Let me be clear this is not about the price for me but rather the principle and customer service.
I am a very unhappy customer who will not be returning to this location and will be going to the Dunkin in Kutztown on Main Street from now on. I don’t need to spend my money where it is not wanted nor where it is under scrutiny. Get your pricing correct for ALL customers and not just one.
This review warrants no response, good customer service means more to me in person and not under a google review.
… moreI’ve been ordering the strawberry refresher with lemonade and now oat milk for a long time primarily for caloric reasons. I’ll get the same order three times a week and pay different prices for no apparent reason. Recently, Trish the older woman, was extremely rude to me when I questioned why the price kept changing. She claimed the pricing was in their system incorrectly. I did not accept the order and drove to the other Dunkin in Kutztown where I was able to place the same order for the correct price, and verify my order with a very polite young lady.
When I stopped in person later that day after the rude interaction with Trish, I was told that I was the only customer who ordered a strawberry refresher with oat milk (which is on their menu btw) and apparently they know me since I’m a regular customer, and they now realized they are “losing money” on the drink. I was then told that a new policy was put in place for me where I would be charged for the Sabrina Daydream refresher (high caloric drink) and given a 10% discount because I didn’t get the creamy foam which accounts for about 200 extra calories. Boy am I the special one.
Not only is this unethical, I have been singled out, rudely treated and now being forced to pay a higher price for a drink that I am clearly not ordering. Are customers now being forced to consume more calories whether they want to or not? Why create special pricing for just one customer? How did you just notice the pricing was wrong in your system? Why am I being rudely treated for your own error? Why am I still able to order the same drink on your app without the “new policy”?? Let me be clear this is not about the price for me but rather the principle and customer service.
I am a very unhappy customer who will not be returning to this location and will be going to the Dunkin in Kutztown on Main Street from now on. I don’t need to spend my money where it is not wanted nor where it is under scrutiny. Get your pricing correct for ALL customers and not just one.
This review warrants no response, good customer service means more to me in person and not under a google review.
Shelby Heater
How do I start this? I have had some Dunkin orders go wrong in the past trust me I understand it’s busy and you mess something up. It’s an accident. BUT, I ordered the six dollar meal deal and pulled up to the window and I got a medium iced coffee with less ice, two liquid cane sugars, and almond milk. This has been the same drink I have always ordered my entire life. I’m very basic I don’t change it. The lady handed me the drink and it looked like it had absolutely nothing added inside. Like this was black coffee. I waited until she was done making the food (for some reason three people were working on the food when there was an entire line of cars behind me and nobody was doing anything else, but they’re all staring at this one guy making the food.) That’s a different point, but when she came back, I said can I have some almond milk in here, please. She then looked me dead in the eyes and said “ Oh, you want extra almond milk then” No, like this coffee was completely plain. This was not an “add extra” moment. This was you guys put regular amount of ice in here filled it up with premade iced coffee and didn’t even look at the ticket. Like the ice is taking up the entire container when I asked for less ice. I then drove away after getting my food and the almond milk added to my coffee and I took a sip and I realize there’s not even sugar in it. I don’t even know what to say. This is the most simple drink I’ve ever seen somebody order. I used to work at a coffee shop and I don’t understand how I gave you another opportunity to fix this and you still mess up the easiest drink in the world. I had to stop at a gas station for sugar. I am very disappointed in the service especially for a regular iced coffee.
In this photo, I emptied out most of the ice and this is what’s left of my drink. Would not recommend this place.
… moreIn this photo, I emptied out most of the ice and this is what’s left of my drink. Would not recommend this place.
DessyFancy
Coming down from Maine! I love my caramel creme frozen coffees and the one they made was consistent with other stores I’ve ordered this drink from. Great service, very clean. Thank you!
… moretheboz 81
Ordered food through the drive through, including two hash browns. Instead of the 6 hash browns each package should contain, the two orders contained 3. This was deliberate shorting since it was done two times. How cheap and deceptive can a store be. They are trying to rival Chipotle.
… more