

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Calumet City, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 664 River Oaks Dr, Calumet City, IL 60409
Phone: (708) 253-8843
Order and Reservations
Order: Order online
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Calumet City, IL – Dunkin’ locations
Dunkin’, 664 River Oaks Dr, Calumet City, IL 60409, US – MapQuest
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Reviews
I work within walking distance to this location and I know that
1) drive thru is open 24hrs
2) bcuz I work so close, I’ve been inside there multiple times and I know that the registers are in direct line sight of each other
I guess I will have to go join the Starbucks cult because they will at least accept my money gladly and not pretend to be closed bcuz they are lazy
The customer service was extremely poor. When I arrived, the staff didn’t greet me and made me wait while tending to other tasks. When I finally tried to place an order, I was rushed and treated with clear impatience.
After being ignored, I used the mobile app to place a pickup order, only to realize it had gone to the wrong location due to the confusion at the counter. Trying to get a refund was frustrating and involved a long process, including submitting a form and waiting days for a call back.
When I placed a new order at the correct location, the service didn’t improve. The only person genuinely helpful was a Caucasian woman on staff—she was polite and attentive, while the others remained dismissive and rude. One even tossed items into my bag with an attitude when I politely asked for jam.
This store is understaffed, unorganized, and lacks basic customer service. That one helpful employee deserves recognition, but I won’t be returning.