Fernandez
We walked in during a slow time and the staff was still less enthusiastic about helping customers. I didn’t feel the friendly Starbucks vibe here. We were hesitant to walk in here rather find an actual Starbucks, but it appears we would not visit again.
… moreSummer Ingle
I’ve gone here for years. The current staff is by far the best they’ve had. Drinks hit every time. Staff is friendly. No matter how busy they are like this morning my drink was great. I appreciate a great coffee to start my day!!
… moreWhisper
I’m not usually a Starbucks person so I’m not familiar with all their drinks but today while parking at loves I decided to get a drink. It’s been awhile since I’ve had any Starbucks but the few times I’ve had it I’ve enjoyed it. I ordered an iced early grey latte and did pick up, I was at the counter 5 minutes after ordering and my drinks ice was all melted? I was confused. I took a drink and there was no sweetener even though I did the standard syrup pumps on the app and there was no milk. It tasted like un sweetened tea. Very bummed.
… moreKarl & Jess Musick
Food is microwaved mediocre at best. Order in person because if you order via the app they will give your food away.
Service is hit or miss. You may be the only person in line and the blond clerk looks annoyed your bothering her. I just skip going at this point for the hatefulness of most the staff
Atmosphere-its awkwardly placed in a grocery store.
While I will admit I’m not obsessed with Starbucks I’ll gowhen ya just need coffee but I avoid this one as much as possible.
… moreL M
This place is awesome the staff are very professional and kind. Isla today helped me pay for my order it was not necessary as I was going to cancel the item but absolutely appreciated and I want to thank her going forward for her kindness to me and my children!! Also I visit here regularly and I still don’t know anyone by name but I can attest that anytime grocery shopping and on weekends there is usually a line, and even having been in that line before they accommodate everyone quickly and efficiently. As far as I know they also have never been out of any items and are quick to get you your items.
… moremikel atwood
Very poor service by the young lady named Sierra, or sienna. I was the only one waiting to order. I had waited about 5 minutes. The other two ladies were making drinks for other customers. This Sierra or sienna came walking behind me and next thing I know she was at the register and ask if she could help me. I placed my order and went set down. The ladies finished making all the drinks for the customers ahead of me and everyone disappeared except for this young lady and another lady that she was apparently training. It took me a few minutes to realize nobody was making any drinks so I walked up and asked what happened to my drink? This young lady said oh they forgot to make it. She slapped the label on my cup and set it down. She then went over and start training again. I waited quite a while and then one of the ladies that was making drinks for the customers ahead of me came back from her break. I finally walked up and asked if anybody was going to make my drink. I stated that I’d been waiting quite a long time. Then Sierra or sienna got nasty with me and said I told you I was training someone! I explained to her that she should have been making my drink when she realized they had forgot to make it! Mind you I am the only customer at the counter during all of this! Someone needs to teach her how to be in customer service I’ve never had such a nasty barista in Starbucks!
… moreJosephine Venegas
This place has gone downhill. I understand customer service considering it’s the only job I have but when look angry and disgusted with having to be there no one is going to wanna order. On top of tht I got a strawberry creme frappe and all of the strawberry jam was in the bottom of the cup. Worst birthday drink ive had made in the 4 years ive been going. Maybe spread it throughout the cup next time. I didn’t say thank you or even make eye contact cause they all looked so angry.
… moreDani F
The only reason I’m giving it 5 stars is because Josh is very sweet and accommodating. Pam and Maribel are very rude people. Pam seems not to handle busy days very well but it’s a business. Maribel just degrades you when placing an order that she doesn’t understand but have ordered it multiple times.
They will not let you put phone orders because they are too busy! (Again it’s a business). They also don’t have the phone app. You physical have to go there.
Positive note good drinks and food. They do take their time on making them well.
Josh would be great management material for that Starbucks because he looks at things in a macro level and not micro like most of the employees
… moreH A
3/4 of their menu they are out of, not accepting cash, one person and it is busy. Looks like and runs like a mess. Why even be open when you can only make frappes. Employees are always rude and act like we are bothering them. Get a new job if you can’t work in customer service type job. Wish they would replace everybody at this location. My husband got all the way home just to realize they made my drink completely wrong. Asked for a double chip frappe and they put coffee in it. I would like management to contact me for a refund.
… moreRita Green
Sorry to give this a one-star, but the first (and last) time I’ve went here, gift card in hand, I didn’t know exactly how their system worked. Naturally, I wasn’t super familiar with their size names, so I just chose what sounded the smallest. Alright, so far so good. I made my cocoa order, and walked down towards the counter where I would receive my drink, thinking that was where I paid (lol I’m kind of not smart) and the lady working the cash register told me to come back. So I did, embarrassed enough as it is. So then when I give her my gift card to pay with, I fumble to explain why I seemingly tried to skip paying. She just rolled her eyes and gave me a grimace as she shook her head. She kept on shaking her head until she shoved the card back at me again. So then I got my drink and left. HOWEVER, the lady making my cocoa actually seemed pretty nice. She smiled, at least.
But the cocoa was still watered down and pretty flavorless. I knew already that their drinks were kinda gross, but since I had the gift card, I went anyways. So yep, I don’t recommend this place.
… more