Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Joe Leming
Tried to order delivery from here twice in the past 30 days. Once on February 15th the other today March 1. On February 15th I ordered online approx 45 minutes prior to close. After placing my order I got a call from the store stating “we’ve already cleaned our oven for the evening.” I without hesitation agreed to switch my order to a cold sandwich. The employee replied “yea we really don’t have time to handle the order.” At that point I could tell I just wasn’t getting order that evening and accepted the refund.
Fast forward to today. I order on the app again ar 5:17. My order showed “delivered” yet there was no food at my location. I call the store and they apologized and said it should be there soon and if not to call back at 6 for a cancelation. I wait until 6:11 until I call back. “Oh yea the driver lost your order we are sending another.” It’s over an hour at this point waiting for my freaky fast delivery from hardly 2 miles away. The store employee then offered me a refund again. I stated that would be appreciated. She the said ok let me talk to my manager. I got placed on hold for 10 minutes before I got tired of waiting and hung up. Absolutely horrible customer experience from this location,
… morerose diamonds
No real complaints towards this Jimmy John’s but their portion sizes have gone extremely down. Shrinkinflation at its finest.
… moreClintonMFord
Service is garbage! This is now the 3rd time I’ve been and asked for, “No cheese” and not only did they give cheese, they charged the insane $2.00 markup for it! They don’t tell u the price until u get to the window, even then you don’t have the prices memorized and they are already high and changing. Garbage service. I’m sure I will get a generic, “thank you for your comment we are committed to improving our services” message.
… moreTim Pyles
We went through the drive through and ordered two subs. The worker advised me that the toaster was broken and due to bad weather, they were our of a few things before we ordered. She seemed to be the only one there due to snow & Ice. Both subs were perfect and fresh. Thanks for being open !!!
… moreCarl Hollingsworth
Second time and still can’t get it strait and not freaky fast but super slow, this time run card and we wait…. Then we out of lettuce to make unwich after setting there, oh but wait let’s refund your money on 3-5 days and then charge you again for the other sandwiches… get yourself together that’s not happening, you want me to spend 75 and wait for you to refund 50 on your mistake, worst service!!!
… moreKayla Carey
I ordered 2 sandwhiches for delivery, my tuna sandwich was tunaless. I called to let the store know and the “manager” told me I was lying and that she made the sandwich herself and she remembers making it and was totally RUDE to me, I asked for the managers name that I had spoke with and the girl said “uhhhh” and hung up on me. I’d recommend to go elsewhere.
… moreMichael Counter
Food just isn’t good. Got a sandwich about 6pm Friday. There was one person in front of me. Ordered through the app, sit in drive through for about 10-15 minutes with only one car in front of me. Finally got to window, no unsweetened tea. Got my sandwiches, and drove home. I should’ve checked them because got home to realize, they weren’t toasted and cut in half. Normally I wouldn’t complain but this happens every single time I go. Something is always wrong. Also the sandwich made me sick to my stomach.
… moreChef Boyardee
Ron, which I understand to be the manager, was INCREDIBLY rude to me through the drive through today, Ive never been treated like this. He rushed me through the drive thru and when their payment system was failing, he got mad and blamed me. DO NOT RECOMMEND.
… moreRylee Peters
This place is a joke. The employees have no clue what’s on the menu. I order the same thing every time and get a different sandwhich that’s incorrect almost every time. Good luck getting them to put your bacon, cheese or the meat for the sandwhich on there….and even if there isn’t onions or mayo on the menu, they will just add it to your sandwhich anyway. Order chips? Too bad, you’re not getting them, but they will charge you. Obviously expectations are low for sandwhich shop employees, but this crew is almost impressively bad at their jobs. Last time I’m wasting money here.
… moreLisa Argoe
Made an online order tonight as usual but when I arrived the systems were down. Since my order was already paid they worked around the problems, wrote down my order and got busy making my sandwich. Still freaky fast! Thanks for the great service.
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