Kacie Hendrix
I WILL NOT BE BACK TO THIS SUBWAY EVER AGAIN. I did an online order to the Malvern subway, when I meant to make it at the Arkadelphia subway. So I called to cancel my order and they said the sandwich was already made so I can’t get a refund!!? I explained to them that I am in arkadelphia and can not drive to Malvern to get the sandwich and they said it was their “new policy”! I sent my husband up there to grab the sandwich and told them that we will not be back ever again because of this. The manager was not there for my husband to speak with them and they said he won’t be there for the whole day. 0 STARS!! TERRIBLE SERVICE! TERRIBLE PEOPLE!! RUDE PEOPLE!!
… moreAnn Olsen
One of the most disgusting Subways I’ve ever been to. All the employees were brand new and didn’t know the types of breads or how to make sandwiches. Clearly no training provided . But the bathrooms were absolutely disgusting and are not cleaned regularly or at all. The floors of the dining room are equally disgusting.
… moreRylie
Those of us in the medical field would appreciate the ASAP option. I’ll just go to sonic instead 🙁
… moreStephanie Williams Brown
Women bathroom door lock doesn’t properly work. Bathroom was filthy. Workers were kinda friendly with potential for providing better service.
… moreBrendan Rettig
Placed an online order and it was ready right when I walked in a couple minutes later. The food tasted great and service was good too.
… morePaul Golden
If you have a coupon, this is a decent place to eat.
… moreMr ShadesOfGrey
Worst subway Ive ever been to… i asked for onions and she literally put 2 onions. When I asked for more she asked to pay 75cents. As a trucker I eat subway every week and am never been told that since the past 8yrs. 75cents is not the issue but that attitude and rudeness really lost me as a customer.
… moreTC Henry
Used the app to order two subs. We let them know we were there. The male behind the counter acknowledged us and said our subs were “headed down the line”. They were busy, but were steady, so I figured five to ten minutes. After I saw them wrap one sub I watch the same guy move two other subs in front of our 2nd sub. When a female behind the counter moved the sub for a third time I told her that was my sub and i wanted it finished so we could leave.
All totalled, there were four subs between the two we ordered. 28 minutes from order to food. The first sub was cold from waiting so long, and was not prepared according to the instruction provided in the app.
One of the worst experiences I have ever had spending my money. The Malvern, Arkansas Subway will never get another dime from me.
… moreTeresa Henry (tlh)
Do not place mobil orders, go into store and wait in line. They process in store orders ahead of mobile orders. Took 30 minutes to get a mobile order even though they knew we were there waiting. We did not enter the store until after app said processing order. When we brought it to their attention that they were placing other orders in front of ours, they argued with us.
… moreBrittany McHenry
Order a sub to be delivered and when I got it, the meat was spoiled and the eggs undercooked. Call and complained. Was told the manager said my sandwich couldn’t be remade, asked for a refund and was told manager didn’t approve a refund.
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