W. Ruba
This Myra lady working at the counter is unaware of the menu, rude and lacking eye contact.
I asked where’s the breakfast menu she said right there… RIGHT WHERE?
What she should have said, under the bold text Add-Ons is the breakfast menu.
Then she asked what size and I said, oh how much is the footlong?
She replies, it’s right there on the menu. Know your menu service, lady!!!
Be courteous, and understand that people don’t work here to know the menu as you should on the daily…
Dear franchise owner, If you’re going to hire people make sure they have emotional intelligence. Make sure they know “social awareness.” She was pathetic
Greed doesn’t look pretty on this franchise…
… moreKeira P
Came during the nightshift (3am) to get a sandwich. Store was not clean and employee was just sitting around eating. Yet when I asked for a napkin to dry my hands an employee came out from the back to help me but was sent back by the “on break” employee who claimed they don’t take breaks. But he continued to provide rude service with an attitude. Then told me it was cash only. When I paid him he just handed me the sandwich bag and when I asked for a recipe he told me he would write one. So he wrote the calculations on the paper. I asked for his store number = 28063 and his managers name which he replied with Jose but when I asked for his last name, he said he didn’t know it and that I could come back in the morning when he comes in. I explained what occurred to my friend who had been waiting in the car. So my friend then goes in to get her sandwich (after he came outside to vape and saw us together in the car) and reported back to me that she paid with card and he was polite to her. According to her receipt his name is Lance.
… moreJohn Lee
Ordered a Footlong Roast Beef and Sunchips and 20oz drink through the mobile app. When I arrived a 60-70 year old female employee gives me a bag. I said I also had chips and a drink. She said the chips were in the bag. But said I did not order a drink. I show her the reciept taped on the bag where it shows 20oz fountain. She gives it to me without even saying sorry. The nicer gentleman working with her apologized for her. But she just acted like she did nothing wrong. Just looking at how the reciept is written, it makes no sense how she saw the Sunchips but not the 20oz fountain drink. Upon eating the sandwich while typing this review, I noticed that the bread was not even toasted. And while I was eating and observed other customers ordering their food, I noticed that they do not accept Credit Card for some reason or another and forced everyone to pay in cash. The last time I was here I found plastic in my food, which they did replace the order. But still it shows that this location is getting worse and worse every time I come here.
… moreCaleb Kwok
This one deserves my 5 stars rating. This Subway is a little far from my home but I don’t mind driving a little more to come to this one. I especially like how they pack my online order. It was best among the other Subways I visited. The staff are friendly and pleasant.
… moremandeep hanjra
i have very bad experience here one beard men employee no have method how to talk with customer restroom always out off service very shit place
… moreGeraldine Figueroa
Ordered a sandwich from here through uber eats, the added raw bacon the sandwich
If you hate your job go get a new one. This could make people sick.
Literally cold and slimmy sandwhich
… moreSHANAY GOUDY
Both employees ignored me and proceeded to work on the same online order until I asked if I could just order soup, btw they didn’t have the soup s I wasted 10 minutes waiting to be attended to.
… moreLilia Zamacona
Service is always great and their sandwiches are always great as well.
… moreMariam Roa
It was the worst experience I’ve ever had with customer service. The experience was so bad that I will have no choice but to post a review online so customers will be weary of what to expect when walking into this particular establishment. I ordered our lunch online because we only have a 30 minute lunch break. I walked in at exactly 12:30 when I received notification that my order was ready. As I approached the pick up counter Jose who was the employee in charge of handing out online pick up orders asked for my name. When I checked out as a guest, the subway app did not ask for my name so I assumed I just needed my order number ready which I did. Unbeknownst to me my phone had automatically filled out that portion but added my son’s name instead of mine. When I gave my order number to Jose he proceeded to explain that the order number meant nothing and he needed a name. Again I didn’t know I had to use any of my 2 sons names so I asked Jose several times to just check the order number which he refused. His attitude was very dismissive so I asked what were my options because I had already been charged for my order and I had received confirmation that it was ready. Another female employee attempted to assist but again her attitude was dismissive as well. It was basically if your name isn’t in our system then you weren’t charged so resubmit your order. I explained again that I was already charged and she went as far as denying I was. She then proceeded to read out the names on their system for online orders and 2 of the names she called out were Andrew and David which coincidentally are my 2 son’s names. I told the female employee who I can only assume was the lead in charge, to check order numbers for those 2 names. Andrew’s name turned out to be our order. This whole situation could have been resolved in a minute had Jose checked the number order like I asked but instead it took away 15 minutes of our lunch time. At the end Jose could and would not admit to his poor customer service but instead went as far as trying to argue how they work which at the end as a customer is irrelevant. He tried to justify his quality of work over the quantity of orders they had at that moment which at the end is redundant because quality should never suffer due to any employees lack of awareness in the field which he should have been properly trained for.
… moreDaniel Golarz
The bathroom was out of order and the employees were not very apologetic about it. In my opinion restaurants that fail to have functioning restrooms for their paying customers should not be allowed to be open.
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