Chic, contemporary quarters with wine-cellar seating & an elevated, eclectic Italian menu.
Address and Contact Information
Address: 42 SE 2nd Ave, Delray Beach, FL 33444
Phone: (561) 278-6633
Website: http://www.oliobistro.com/
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Olio – Delray Beach
Olio Restaurant – Delray Beach, FL | OpenTable
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Reviews
This was one of the worst dining experiences I’ve ever had, but I want to be clear: our server did her absolute best under impossible circumstances. The blame falls entirely on management for catastrophically understaffing the restaurant.
We waited over an hour just to place our order. During our meal, multiple glasses shattered – apparently they were running so short on glassware that our drinks kept arriving in whatever random glasses were available. We never received some items we ordered, and at one point were brought another table’s food by mistake.
Basic items like bread had to be requested and took forever to arrive. When it came, it was stale. Our entrees were missing sides they were supposed to include. Water glasses sat empty all night. We were told a dish would be removed from our bill, then were charged for it anyway.
Our server was clearly drowning, trying to cover far too many tables with zero support. She deserves so much better than being set up to fail like this.
Management: adequately staff your restaurant. Your employees and customers both deserve better than this disaster. Until they fix their staffing issues, I’d recommend eating elsewhere.
Took us over an hour to place our food order. Plates and dishes were being dropped and shattered multiple times throughout that time creating an atmosphere of chaos.
If you like bread being served shortly after you are seated this is not the place. Bread took over an hour to come out and it wasn’t even our bread. It was bread that was intended for another table who had gotten up and left because their food took way to long to arrive.
Food was finally ordered and arrived but the chicken was dryer than the saraha desert. No salt. All char.
It was just fumble after fumble the entire night.
Avoid this restaurant at all costs.
There IS a reason there are so many 1 star reviews.
Our waitress comes and introduces herself; very much overdue. We ask for waters and none come. She comes back to take our drink order. We order a cosmo and an extra-dirty martini. No waters. She comes back with our drinks. No waters and the cosmo is 3/4 full (as pictured). We also ask if we get bread after seeing other tables with it. She says yes (that’s not coming anytime soon). After realizing we have no magic powers to make water appear on our table and now knowing our waitress is inept, we ask another server. He brings water in 30 seconds. We finally have water after 30 minutes. The only water we will have all night as our glasses weren’t refilled a single time, even when empty. We desperately want to leave. But we decide to at least stay to try the apps so we can see if the food is better than the service.
Our waitress comes to take app and entree orders. No bread still and no comment on the waters which have now appeared. We order the fried crunch tuna roll, the escargot, the sea bass, and the filet mignon. The tuna was good but desperately needed a sauce and we asked for soy sauce (as it’s a sushi type roll) and they had none. Escargot was decent but drowned in breading.
And then while waiting twenty minutes for our second drink because they ran out of martini glasses, a physical altercation broke out between a patron and a server !! – likely because they were also upset by the lack of service. The patron was yelling and then the server physically pushed the patron into his wife and started threatening him. A knife was pulled out by the server as the manager and other servers broke them up. The table next to us left as they had been waiting two hours for their food. The police came in response to the restaurants call and they quickly left as the patron hadn’t reported anything. Wonder if the patron didn’t see the knife.
We wanted to leave at that point but then our entrees had already come out. Surprised the dishes could fit in the small 2 person table since none of our dishes were cleared the whole night. Anyway, the food was bland and cold so we got our check and spoke with the waitress and opted to give her a cash tip to help support the table that walked out that night due to poor management and being understaffed. We knew we weren’t getting comped anything given this managers attitude.
We will not be returning as this place is understaffed, people are wandering around with no masks, service is despicable, management and ownership could care less, food was bad, and it’s actually dangerous with KNIVES being pulled on patrons! For your safety, your wallet’s safety, and your tastebuds safety, never set foot inside this restaurant, even for a drink.