Chris Okain
We’re staying at the beach resort and came here for dinner on our first night. Very laid back environment, great food and a good play area. The pineapple upside down cake was phenomenal! Trying breakfast tomorrow. Will do a different review for that.
Update: after doing two breakfast runs, the first one was great but the second morning was not so great customer service. Had to wait for everything, drinks, food bill. So I guess it depends on the day of the week and server you get.
… moreJosh Tuttle
Don’t order the tacos. I even asked if this was an acceptable portion. The manager came out and informed me it was indeed the portion. Take this as a warning. These were $23
… morekankanige perera
What a waste of time
Took 30 min to sit down even they had lots of open tables
Took 20 min to server to show up
Food took another 20 min
This beach retreat run poorly
Been to Lego land hotel California and Florida every year for last 7 years
Our first time in this location
It’s a shame to see this kind of operations gonna damaged Lego brand
… moreColleen Feldman
Food was so bad and when I ask for salt and pepper they told me they didn’t have any because they ran out. All the four of are was a bit of fruit and the potatoes. 8 year old like the reg pancakes but my older children said they were tasteless but ate cause we are going to the park
… moreBarbara Doncell
We went to Sandy’s before we met friends who were staying there. They highly spoke of a waitress, Abigail K. so we went to eat. Abigail was an amazing server, smiled, courteous, and an amazing personality, which I have to say was wasted on the Sandy’s restaurant, she needed to be in a fine dining establishment. It was empty, the drinks abysmal, the food over priced for how disgusting it was. First of all I ordered a plate of nachos and chips, for $10, devoid of anything, so requested sour cream and guacamole, which Abby very graciously brought us on request. My husband ordered the MOJO grilled chicken for $20, which was best described as mediocre, “blah, no taste” and certainly not worth $20. The experience was horrible, and unfortunately I won’t divulge my friends who felt awful about our experience. All I can offer as advice to management is don’t waste great server’s, like Abigail, in a restaurant that clearly has nothing to offer.
I would also like to add, that the drinks we ordered, a Pinot Grigio, served in a small plastic cup, was definitely not worth it. And I went back to the bar for the cocktail my husband ordered, and was deliberately ignored, not even asked why I was there, and when I was acknowledged, and complained that the drink tasted as though it had no alcohol in, was given an attitude by the bartender!!! Please, no one needs this at that price!!!!!
… moreKristen V
Are there twice for the breakfast buffet. Extremely busy and crowded. It’s not actually a breakfast buffet! The server brought a platter to our table, as my family has varying dietary needs I asked for other things that were not on the standard buffet and our server was so visibly frustrated every time I asked him to get something. I would have loved to have gotten it myself but like I said it’s not a buffet your server has to bring every single thing to you whether that is jelly, ketchup, sugar, tea, etc. The next day I ordered to go so I wouldn’t have to deal with it an overstressed overworked server and they forgot close to half of what I asked for up front. I just felt like I was bothering everybody. If it’s their design that it’s not a buffet and you’re still tipping the server, the server shouldn’t roll their eyes at you when you ask for jelly to put on your biscuit or what kind of cereals they have for your kid.
… morehector de la fuente
The breakfast was excellent, and Jonathan’s service was even more professional. I was very happy with his service.
… moreJessica R
Love the LEGO play area for kids to play while you eat. Breakfast buffet was great. If staying for more than 3 days I feel you would start to run out of dinner options you liked but the food was good. LEGO symbol stamped in the top of burgers and LEGO shaped waffles on the buffet were a cute touch!
… moreJason Fashner
Breakfast buffet was very good. Tater tots were stale and unedible though.
Dinner was less than desirable. Ribs tasted like they had been cooked much earlier in the day. Perhaps even the day before. Kids Mac & cheese was also old and tough. Kids wouldn’t eat it. Burger and pork sandwich were ok at best. Everything generally tasted old and somewhat stale like bad cafeteria food.
Staff was the bright spot though. Everyone was extremely friendly and genuinely courteous.
We had coupons for dinner both nights. Not sure we would eat there for dinner otherwise. Breakfast though, is a winner.
… moreAdolfo Carrillo
Went to the location 2 days in a row for the resort provided breakfast. I want to give a great thanks to Abigail and Jonathan.
Abigail was wonderful as she had the same name as my wife and daughter! What a coincidence. Abigail was very friendly and was prompt with any of our needl. Abigails run the world lol.
Jonathan on day 2 was full of conversation and was extremely welcoming. We learned a lot about Winter Haven and the area from him. Jonathan made a great impression and is an asset to the location. I hope you get waited on by Jonathan. Jonathan alone is a reason to come back. He was attentive and was prompt with any of our needs.
We will come back! Thank you Legoland and Sandy Castle Restaurant!!!
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