Edgar Murguia
One of the few McDonald’s locations that still has a real play area for kids—and I absolutely love that. It brings back so much nostalgia from when I was younger, and it’s amazing to see that some places are still keeping that fun, family-friendly vibe alive. The atmosphere here feels like a throwback in the best way, and it makes every visit special, especially if you have kids. Huge props to this location for holding onto the magic!
… moreT.J. S
One of the saddest McDonald’s around. No one’s at the front and you’re not allowed to ask any questions. I got the amazing Teri burger and it was horrible. I had to go to the desk to get the right burger because the game me a random burger. After a good three minutes I was able to flag someone down and they gave me a random bag with my burger. No follow up on questions or concerns. I feel that going to the other McDonald’s might be the best place to go for service and just a smile.
… morenishka m
I ordered a medium coffee with 2 cream. When I got home and tasted it, it tasted watery. No flavor, unlike the McCafe coffee use to have. Too bad. The service is great here, but how is the coffee being brewed?
… moreCaptain Shadowfox
A kiosk was closed so it kinda held up some lines for those who ((like me)) can’t remember a whole order from their family.
But it’s fine cause I saw a burger Chair, I missed sitting on a burger chair, haven’t sit on one since I was in elementary.
Though there wasn’t that much people working, the cashiers had to work the fries n back, but maybe perhaps 17 dollar paychecks only goes so far ((20-25 should help?))
Anyway there wasn’t many employees to help cashier and orders in a balance, and I had to go back on the road so I left.
Place is still nice
… moreMatthew Dan
The first time in history I’ve ever given MacDonald’s a5 Star review. Nephi at the counter was super nice and brought the food to our table. It was clean… The cleanest I’ve ever seen at McDonald’s. The food was exactly what you’d expect and consistency is key in fast food.
… moreTroy Fujino
Messed up my drive thru order and manager hung up on me two times before taking my callback from my dropped original call. Fries were cold and soggy. Filet o Fish was messily put together but tasted OK. Terrible service experience from this location.
… moreLisa Jones
Great customer service here. Food was hot and fries were crispy. Miss their side salads.
… moreEzra Jacobson
My chicken mccrispy was messed up on 2 separate occasions. The chicken was like rubber
… moreMartin
The food and value of deals are always good. The only McDonald’s with a playground for my son. Unfortunately, the service was not there. Staff lacks the attention of guests.
Came twice in a week, two days apart. The restroom was not cleaned. The image is on the 2nd visit, and that is what the sink looked like on our first and second visit.
… moreNanea Tannehill
Drive thru is fairly quick & the staff is very friendly & patient. The location overall is a very pleasant experience. The included inside the restaurant which is always clean & not crowded. I Highly recommend this McDonald’s location specifically (in the heart of Kailua town) I have never been disappointed, the crew & the food are excellent representations of the standards set by the McDonald’s brand, its longevity & continued success after all these years.
Why it is as successful
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