Bridget Chupp
My husband and I are vacationing in the Huntington Beach area. We were driving up north to LA. Stopped here in the morning and realized it was closed. The employee, Mike, saw us walking back to our car, opened the door and offered to make us a sandwich as well as use the restroom if needed. Customer service and food is top notch. Thanks, Mike!!
… moreRX7Cody
Tucked away in the huge plaza off Alameda I am happy I chose this location! Sub was fresh and so good! Made exactly how ordered, in a timely manner and very nice team here. No issues and will be picking this location moving forward
Thank you!
… moreYella Mela
I am a doordash and Uber eats driver. I had a pick up at this location and it was two orders for two separate people. When I arrived the food was almost ready. As I make my way to my delivery, I drop off one and proceed to the next. I received a call feom my customer telling me her order was wrong. I apologize and contacted doordash. What happened was the wrong order was in the wrong bag with the wrong receipt. I did make call the store per request of doordash and the manager was very rude snd unprofessional. She said that she had trainers and she could do nothing about not evwn remake the sandwich and hung up on me.. so I then called doordash and the customer and told them what she said. I turned off doordash and went ahead with Uber eats, lucky me I have a delivery with the same location. I asked the manager if she could please make sure the food was in the correct bag (it was sealed) I told her people have food allergies and it wanted to make sure the get the correct item. She then started to yell at me in a full store with customers eating and ordering in line.. I never once disrespected her all I asked was to make sure the food was in the correct bag. Now this manager takes it upon herself to contact doordash and uber eats and file two false claims that I threatened her and was disrespectful. This is unacceptable and very unprofessional on so many levels. If I lose my job I will sue her and the company personally. I had nothing to do with the mistake from this fast food location. I even offered to pay both of my customers out my pocket for the inconvenience. I pride myself on customer service and making sure my customers are well taken care of. This manager needs to understand what she did was wrong. I did let bith companies know of this situation .. I need to the public to understand this also.. I would love for the district manager to contact me. There is also video footage from the store. This happened yesterday around lunch. Thank you
… moreInez Rodriguez
Worst experience at a jersey mikes ever. I stood in line only to have them take two people behind me I had to then tell them that I needed to order. I then see the customer ahead of me ask for his order no mayo and they put mayo and the scraped it off and the customer had to ask for a remake. I then order subs one no tomato with mayo and I didn’t see them make it because they were asking me about the second sandwich. When I came home driest sandwich with tomato and no mayo. Almost like the workers only can make what you don’t want.
… moreTania Ledesma Chavez
The staff was friendly and bubbly. The bread was fresh and tasted good. The sandwich tasted weird but that’s 100% my fault cause I got a Chipotle chicken (hot sandwich) and tried to make it Mike’s way with the cold lettuce, tomato and vinegar. The hot part tasted super good, I would get it again, but I for sure would NOT add the vinegar.
… moreS Jay
The young lady that made my sandwich name is Natalie.
After making my sandwich Natalie informed that they cannot accept my $2 off coupon sent to me via email.
She stated they have absolutely no way possible to click any button allowing them to accept the coupon – the only options she mentioned was “Card and Gift Card”, but did inquire if I maybe wanted to use my shore points at the time.
There has been several occasions where the sandwich artist was able to manually input the numbers from the email code. She did not even attempt to do so.
*please be sure to view video footage of the encounter from beginning to end*
… moreLee Byrd
This was our second time here as we came a day early also. Ashley greeted us both times. The second time she knew exactly what we ordered and our name. Ashley was super helpful and gave us some new recommendations. Ashley is the manager and has been for 2 years now. It shows and everyone was helpful and attentive. Thank you Ashley and keep up the great work you’re doing an amazing job! The KC crew from Missouri.
… moreMiguel Hernandez
First time coming to this Jersey Mike’s and let me tell you the girl at the cashier OMG what a beautiful woman she made my sandwich with a smile that made me smile…..
… moreDamien
Hi Google community. I wanted to share a great experience with this location recently. Both Ashley and Esteban were excellent, displayed outstanding customer service while managing a very busy rush of customers with detailed sandwich requests. The patience shown and quality of their work was a great example of why this location gets busy. Please stop by and treat yourself to a great experience where the workers smile and take pride in their work and commitment to the community here in Compton. Thanks Ashley and Esteban!
… moreMelissa Silva
First time at this new location. Pretty yummy sub (club sub). I ordered online since they had the option and thought it’d be faster. Got there a couple minutes after the said pick-up time and still wasn’t ready… Didn’t take too long to be ready so it was fine. Hope that doesn’t happen again when it’s busy. But now I know to add another 5 minutes to pick-up time.
… more