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Address and Contact Information
Address: 2260 Lee Rd, Cleveland Heights, OH 44118
Phone: (216) 331-1003
Website: https://www.kensington-pub.com/
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Family Friendly Pub | The Kensington Pub | Cleveland Heights, OH
The Kensington Pub is a New American restaurant in the Cedar-Lee neighborhood of Cleveland Heights, Ohio, known for its hearty pub food, extensive beer list …
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… food and drinks. Join us at The Kensington Pub for a memorable culinary journey. Visit Our New Website. 268322822_852816268345_1116298575551840146_n.jpeg.
The Kensington Pub
Nestled in the heart of Cleveland Heights on Lee Road, The Kensington Pub stands as a beacon of authentic hospitality and culinary excellence.
Reviews
Jenn C
First time at Kensington Pub. Had the salmon and Guiness. Salmon was excellent, so unexpected. I kind of thought we were going in for a notch above pub food but it exceeded expections by miles. Green beans were crunchy and the sauce with the Salmon was delicious.
Such a great cozy casual pub with friendly service. We had 3 people waiting on us it seemed and we never were left wanting for anything. We will definitely be back.
… moreSuch a great cozy casual pub with friendly service. We had 3 people waiting on us it seemed and we never were left wanting for anything. We will definitely be back.
Jenn Finch
We’ve been here many times and it’s always been great! Today, there was a newer bartender (who was awesome) that served us as we we were waiting for our Togo food. Drinks were great! Mushroom Mac n Chz was delicious.
The Steakhouse burger had some type of bone or misc. object in it. It was to hard to even brake with fingers, caused my partner to vomit. I took pics and we threw the burger in the garbage. We understand things happen but this is unexpectable. It doesn’t look like a bone and it’s to hard to brake or cut with a knife.
… moreThe Steakhouse burger had some type of bone or misc. object in it. It was to hard to even brake with fingers, caused my partner to vomit. I took pics and we threw the burger in the garbage. We understand things happen but this is unexpectable. It doesn’t look like a bone and it’s to hard to brake or cut with a knife.
Jesse James
Update: Owner is pretentious & rude but i certain he’s oblivious to this fact. Which explains why he has a high turnover staff rate.
Kensington Pub in Cleveland Heights used to be my go-to spot until tonight’s culmination. It all started over under cooked fries. I voiced my concern, but the owner intervened abruptly, creating tension.
His refusal to listen when we declined the fries but offered to pay turned the situation sour. His repetitive use of “ignorant” hit hard, feeling like a racial slur in 2023.
The owner’s escalation, continuously calling me “ignorant” despite my attempts to explain its impact, was hurtful and disrespectful. This experience tainted my view of a place I once enjoyed. Overpricing and ignoring reasonable requests contradict basic customer service.
Blaming me for insufficient tipping and his reliance on customer tips seemed unfair, especially with high price stuff like $10 corn dog, $9 fries or 3 flat chicken tenders for $12. His dismissive and racially charged language made it clear that this place isn’t welcoming for people of color.
This encounter shattered the good experiences I had here. The decline in customer service, particularly from the owner, has made it impossible to recommend this place. I hope for improvement, but until then, it’s not a place I’d suggest for anyone, especially if you’re a person of color.
Please note: tonight’s rudeness and disrespect is not an isolated issue but it is the last.
… moreKensington Pub in Cleveland Heights used to be my go-to spot until tonight’s culmination. It all started over under cooked fries. I voiced my concern, but the owner intervened abruptly, creating tension.
His refusal to listen when we declined the fries but offered to pay turned the situation sour. His repetitive use of “ignorant” hit hard, feeling like a racial slur in 2023.
The owner’s escalation, continuously calling me “ignorant” despite my attempts to explain its impact, was hurtful and disrespectful. This experience tainted my view of a place I once enjoyed. Overpricing and ignoring reasonable requests contradict basic customer service.
Blaming me for insufficient tipping and his reliance on customer tips seemed unfair, especially with high price stuff like $10 corn dog, $9 fries or 3 flat chicken tenders for $12. His dismissive and racially charged language made it clear that this place isn’t welcoming for people of color.
This encounter shattered the good experiences I had here. The decline in customer service, particularly from the owner, has made it impossible to recommend this place. I hope for improvement, but until then, it’s not a place I’d suggest for anyone, especially if you’re a person of color.
Please note: tonight’s rudeness and disrespect is not an isolated issue but it is the last.
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The Kensington Pub – Review
The Kensington Pub is a charming neighborhood spot known for its warm, inviting atmosphere and solid pub fare. The menu offers classic dishes like burgers, fish and chips, and hearty sandwiches, all well-prepared and flavorful. Their drink selection, especially the beer and whiskey options, complements the food nicely. The staff is friendly and attentive, making it a great place to relax with friends or watch a game. Overall, a dependable and cozy pub experience.
… moreThe Kensington Pub is a charming neighborhood spot known for its warm, inviting atmosphere and solid pub fare. The menu offers classic dishes like burgers, fish and chips, and hearty sandwiches, all well-prepared and flavorful. Their drink selection, especially the beer and whiskey options, complements the food nicely. The staff is friendly and attentive, making it a great place to relax with friends or watch a game. Overall, a dependable and cozy pub experience.
Nathan Gehlert
Very, very happy to have The Kensington Pub on Lee. Great selection of draft beers and also bottles and cans. The menu is a perfect mix of pub fare… Good selection, but not too extensive. And the food is high quality and really, really good. Much better than other bars and breweries in Lee. Brad, one of the bartenders, is friendly, attentive, and professional. I look forward to a second (and third) visit!
… moreJeremy
Cool place to relax and enjoy great food and atmosphere. Burger, Steak, Hot Stuffed Peppers, and French Onion Soup. Perfect. Our table was very happy. Friendly, helpful staff, with a wide variety of ice cold drinks. Pleasant music in the background with a few games on the TV’s. We will definitely return again!
… moreMerica Fukyeah
Omg so impressive. Haven’t had Au Poieve so good since a trip I took to Miami over 16 yrs ago. Very delicious. Super happy. Will be back.
… moreMatthew F
Have been here a few times. This time was the first time I’ve ever eaten there. Wow, it was delicious. I got the mac and cheese and fries. 100% recommend. Service is always good, even when they are busy, the food was incredible, and prices are more than reasonable. Great place!
… moreBrian Rinz
Kensington is my favorite bar in Cleveland Heights. Food is very good and the kitchen is open late, which certainly sets it apart. Good spot for anything really – meeting up with friends, date night, hanging at the bar by yourself. Bartenders are always very attentive and friendly.
… moreTerry “The Spiderman” Paulus
The ‘plus’ salad was delicious with walnuts, cranberries, and goat cheese. The filet was cooked to perfection, tender, juicy, but just barely warm. The mushrooms had great taste but were a bit rubbery. I still ate every bite just because the flavors were wonderful.
… more