Papa Johns Pizza

  3.3 – 291 reviews   • Pizza restaurant

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At Papa Johns Pizza in Hurst, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hurst pizza for any occasion. Call us for pizza delivery in Hurst or stop by 132 W PIPELINE RD for carryout to order the best pizza in Hurst, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Papa Johns Pizza 76053

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Reviews

Angela Zepeda
Came for the heart shaped pizza for Valentine’s Day. It had been a long time since we had been here and tonight reminded me why we love it. The pizza is great and the customer service tonight was next level amazing. I was immediately greeted upon arrival by multiple staff members and Jeremy, the shift manager, was so incredibly helpful and kind! We talked about all the various dipping sauces and seasonings that were available and he made sure I had a bag to carry out all of my choices so I wasn’t just balancing it on the top of a box. Sadly, it has been a long time since I have picked up a pizza from any other pizza location and had a positive customer service experience. This was a breath of fresh air!
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Rachel Wilson
If you order delivery for a certain time don’t expect it to arrive at that time. Nope, that’s when they will send the food out for delivery – not actually deliver it. And remember when pizza used to he delivered within 15 minutes or it was free? Yeah, well, those days are over. Don’t expect to get your pizza for at least 30 minutes – possibly ever. Also, normal apps show you the route of your driver and the Papa John’s app just shows a map and tells you that your food is on its way. What’s the point of the map? It’s been years since I’ve ordered food from Papa John’s and honestly today will be the last time I ever do. Once your food does arrive please don’t expect it to be correct. I got all the correct number of items I ordered which is a shock based on the other reviews I just read but none of the food is what I actually ordered. The food also looks like it was cooked 6 hours ago when I put the order in for the delivery tonight. Worst pizza experience ever. I’m not even going to call and complain because I’d rather just get pizza from another company.
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John Morris
This will be last time I order from Papa Johns. $50 on pizza for my family. Does no one quality check before the order goes out the door? The pizzas clearly were backed up in the oven running atop of one another. Yet they send them to the customer anyways.
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Joseph
Walked in and asked man at counter if they had any specials. He then said just what is on line. I responded so if I order a pizza I will pay full menu price. He said yes. Think it was the same blonde dude with glasses. Sad thing is I think he is the manager. I walked out and went to Marco’s. They had a sign saying ask us about our specials. Had my son with me and he just smiled.
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Sara
Every single time we order from this place, it’s has always been a huge disappointment. This is the worst papa John’s in the HEB area. First of all, this place didn’t even deliver through papa John’s. They went through DoorDash. Guess what? They took over 30 minutes to get here after finishing the food. Then it ended up with that the girl who delivered the pizza didn’t even pick up the right order lol. We ordered 3 things and the girl pulls up with the entirely wrong order with only 1 item that wasn’t even ours. So another 30 minutes pass before we even see the pizza. Which resulted in the pizza being COLD and gross. The crust is the part I love the most from a pizza from papa John’s. Somehow the managed to run that. The pizza does not have an original crust. It’s a thin crust pizza, which is so disappointing. There’s barely any crust? I mean how does that make sense? The pepperoni and green chili pizza was awful. The pepperoni was not cooked at all. It’s still soft and squish, I don’t know how that’s possible. The veggie pizza was okay. The cheese sticks? How dare you call them that. These are not cheese sticks. There’s a whole section in the middle that has 0 cheese. I never get heartburn but someone the pizza from here gave me heartburn. I would avoid this papa John’s at possible costs. Don’t give this place your money. They don’t deserve it.
*edit they also didn’t give us red pepper flakes or cheese*
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Andrea
Update…Worst management that doesn’t accept accountability for wrong doings….blames staff for not making sure order is given correctly. Then when asked if there’s any accommodation that can be made. Blames the doordash service when they spoke up about the order….[update…. they do make good pizza everytime…which needs to be known]
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Rion Moon
This isn’t about the food. It’s Papa John’s it’s good food it’s a corporate pizza place so order here. This is a message to corporate and a message to the owner or management of this location. For a billion dollar company you could you at least slap some pain on the front of your building? Your store looks so bad it looks like it’s devaluating the neighborhood around it. I would think you would want better corporate image and have your store sign painted the weeds out front removed. In short your building looks like s**t and when the building looks like that it makes me think that nobody cares about the pizza or the food that’s being put out the door.
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Louis Pargoud
Pizza was fresh out of the oven. Great customer service and quality of the food was outstanding. Love this place.
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Michel Riad
Don’t order from papa johns
I order a Philly steak pizza double meat the picture show that they put some meat on the half and the other half is just cheese and bread that’s the last time order papa johns pizza iam disappointed
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Torin Darden
I ordered on a busy Saturday night closing time and had a slight hiccup with my order that was probably my fault but Jeremy and the staff at this Papa John’s were amazing and fixed my issue with no hassle. 10/10 would definitely recommend coming to this location; the food is amazing and the staff are both outstanding!
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