Dillon Collins
Paid $8 for a lukewarm cheesy gordita crunch that was stuck to the wrapper that was ready less than a minute after ordering, suffice to say the food is not fresh.
You do not get what you pay for
Never going back
… moreLinda
I order my food and go to pick it up through the drive through and they literally refused to fulfill my order unless I came inside, why do I have to leave my 1 an 2 year old in the car to pick up my food? I LITERALLY ORDERED PICK UP AN ALREADY PAID. why have a drive thru if you never let people pick their food up through the drive thru but are SO quick to talk shit about you when you when you go in mad that you had to leave your kids in the car. They need a better staff. The girl who came up to the counter looked like a deer in headlights she literally didn’t know what was going on.their Communication is REALLY bad. They never even ask if you want sauce. Absolutely the worst store in town and it’s only getting more and more disappointing. Really ugly and unprofessional.
… moreDani P
Asked for pico on my crunchy taco…ended up with 1 small chunk of tomato and about 8 small chunks of onion…and was still charged extra for it. Asked for MILD sauce for personal reasons and was sent fire and diablo…if you don’t have MILD sauce then DON’T SEND ANY SAUCE AT ALL!! Quesadilla was NOT cut at all and I’m pretty sure that I did NOT get the extra chicken I asked and paid extra for…just a let down all the way around tonight…
… moreJD Burton
This place has been consistently terrible, and this visit sealed the deal. The ordering process was rushed and chaotic — I could barely understand what was being said over the speaker. We didn’t even receive half of our order, and the food we did get was almost unrecognizable. My 4-year-old took one look at his burrito and refused to eat it. When I brought up the issues, the staff was rude and dismissive. Complete lack of quality, care, and basic customer service. Won’t be back.
… moreAudrey Howe
Cassie did a wonderful job at being attentive to all the customers in the front. I watched her go out of her way to make sure everything was going well with people’s orders. She was very kind and even made sure I got my sauces when they almost got forgotten. I was impressed how attentive and friendly she was. The woman’s bathroom was very clean and the team looked like they were working well together.
… moreBraxton Heald
Open the luxe box and have some cinnamon twists. Found a cool souvenir in the bag. Thought it was a band-aid, but I’m thankful it was just a sticker. Food wasn’t terrible this time. Good job, Taco Bell
… moreJames Sprague III
Food was tasty and fast. Restaurant was clean and organized, employees cleaning as they worked. Sauces were very well stocked and clean at the beverage station. Still getting used to ordering at the robot terminal instead of talking to a human
… moreAlyssa
Visited this Taco Bell during a road trip over the weekend. If placing a mobile order, I would highly recommend placing it as drive-thru pickup if you are in a hurry.
The staff were very friendly, but the wait for mobile app in-store pickup was over 45 minutes, I think due to the order priority system. This was for two burritos and two tacos. While we were waiting, was also saw a couple other customers walk out while waiting for their own orders due to the long wait.
On the day we visited, it seemed like the order priority was drive-thru first, then orders placed in store via the terminals, then in-store pickup mobile orders. Not sure if something was broken, or if this was a store policy, or an overall Taco Bell company policy.
As a customer, it was a frustrating experience to be waiting for your order, and then watch new customers come in, place their orders, and then get served their orders much before you.
… morekirk van orden
This location has somehow blocked the option to order happy hour drinks on the app. It charges the normal price. No other location I’ve been to does this
… moreCorena Cabral
I need to give a positive before I give a bad review. Clean store. So this is supposed to be the cantina chicken crispy taco $ 2.99 but if you look at the menu it looks a lot different. Very Disappointed.
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