Brittany Shoughi
I had the most amazing service I’ve ever experienced at a restaurant! Every single person here was exceptional—zero complaints, just pure appreciation.
While exploring food options in the mall, I was greeted warmly by the hostess. I smiled and, after considering my choices, decided to sit down for one of the best dinners in Alabama. Sharlyn, you are an absolute joy! Dining with you felt like coming home, and I can’t thank you enough for making my experience so special.
I initially had some doubts based on previous reviews, but I’m so glad I chose to come here. This was one of my most memorable meals, and I truly hope that the next time I visit, you’ve moved on to even greater things—you deserve it!
Thank you, Sharlyn, for your outstanding service. It was a pleasure meeting you!
… moreJD Chez
We’re staying at the Hyatt overnight and decided to have dinner here tonight. We read some of the reviews and were a little reluctant. I’m so glad we decided to try this establishment. Our server Latauren (I hope the spelling is correct) forgive me if it’s not. She worked the evening shift on Wednesday April 10, 2024, she was so helpful, friendly and professional with assisting us. Answered all our questions and was always checking on us. We had the crab cakes for an appetizer then the ceasar salad with shrimp. Also the smash burger with grilled onions and french fries. Topped it off some carrot cake for dessert. What an amazing dinner from the cook that evening, we will make sure to stay and eat here again when we’re in town again.
… moreStephenie Harrison
This place was fantastic and so convenient while staying at the Hyatt! We almost didn’t go due to some of the reviews, but we had the best time and delicious food! The server Katrina greeted us and seated us immediately. She was very attentive in making sure my hungry child got food quickly. My son said it was the best burger he’s ever had in his life. The fries and cake were outstanding too! Highly recommend!
… moreJohn Dukes
Very relaxing and food was very good. Especially the brisket pasta
… moreNory Frank
While staying at the Hyatt we dine here for the buffet every morning( coupons for buffet are given during reservation) buffet is $23 or there is a menu.. The servers are always very attentive and work together with each table. i noticed the servers share tips since they all attend to each customer so remember to tip.
… moreKatie Johnson
LATARREN is the master of Lemon Drop Martini! She is literally the best.
We had an amazing night with Latarren and highly recommend Merks!
… moreDavid Wall
This place was terrible. The food was all cooked from frozen and overpriced!
… moreCassandra Fields
Today Easter Brunch was exceptional the choices of breakfast options were delicious. The chief Patrick and Bob were both over the top… it’s not everyday to be serviced by a chief not one but two. The attention to detail was amazing . We wanted to try something different for Easter this year and the staff made this brunch a special memorable occasion for my Mother and Aunt.
… moreKevin Johnson
Huge shout out to Latarren. She goes above and beyond. The atmosphere is great and the drinks are even better.
… moreTom and Donna Pluth
We were staying at the Hyatt Regency because of its proximity to the airport and had dinner at this nice, tucked-away little restaurant. A special shout-out to our server Latarren! She was both attentive and efficient, brought menus and food promptly, and noticed when our glasses were empty. She was the kind of server we always hope to get — knowledgeable and personable, without being pushy. Thanks, Latarren P., for making our last night in Alabama such a nice one!
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