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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
Address and Contact Information
Address: 4226 Crescent Ave, Fort Wayne, IN 46815
Phone: (260) 222-8600
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Jimmy John’s Locations in Fort Wayne, Indiana
Looking for a delicious lunch or food catering for your company event? Stop by your local Fort Wayne, Indiana Jimmy John’s to enjoy our renowned sandwiches.
Sandwich Shop & Gourmet Subs in Fort Wayne | Jimmy John’s 1458
Always made with fresh-baked bread, hand-sliced meats and fresh veggies, we bring fresh sandwiches right to you, plus your favorite sides and drinks! Order …
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Enjoy Jimmy John’s sandwiches and wraps. Order online for delivery, catering or stop by a location near you. Jimmy John’s is the ultimate local sandwich …
Reviews
Brenda Hohman
Totally messed up my Pepe sandwich. Added lettuce when I had requested it removed. Forgot the tomato (standard)and cucumber (requested). Added bacon and onions which were not requested or a normal part of the sandwich.The onions were hard to remove because they were cut small and mixed in with the mayo. The only good part was the French bread. Door Dash only refunded me 2.70 for this fiasco.
… moreKira Danae
UPDATE 5/20: I still haven’t received a refund. I received an email from the online form stating, “We have escalated all of your information to the ownership group of that store location and have asked that they get in contact with you.” I haven’t heard anything since. GIVE ME MY MONEY BACK!
ORIGINAL COMPLAINT 5/14: The app sucks. How do I get a refund????? I received the order confirmation email at 11:31 AM, and I arrived at the drive thru a few minutes before 11:45 to pick up my order. Was greeted at the drive thru and told I’d be helped in a minute. 15 minutes later, I still hadn’t been helped and had to ask through the speaker if anyone was even there. They told me to wait another minute. A few minutes later I was able to tell them I’m picking up a mobile order. I pulled around to the window and was told our food was going to be a minute because they didn’t have bread this morning and were behind. We waited another minute and I asked through the open window for an ETA. A young lady wearing a green shirt with long brown hair informed us she had just gotten back from delivering an order and we were going to have to wait. I asked why there was no communication to their customers about the delay, and she interrupted me telling me again that she had “just gotten there.” When I asked for a manager, she told me I’d have to come inside to talk to them and closed the drive thru window. At this point, it was after 12 PM. I went inside to speak with the manager, who just made excuses, offered no apologies, and claimed my food would be ready soon. I also let them know I had a sister with health issues waiting in the car who needed to eat ASAP.
I ended up waiting another 10 minutes while some staff was working slowly and the other 2 were just standing around talking about how this is “just another day for us.” Completely dismissing my concerns.
While waiting, the same delivery girl said to me, “If it makes you feel any better, I just made a delivery about 1.5 hour late because of all of this.” I told her it did not make me feel any better, and the customer service here is awful.
When I was finally handed my food, the employee tried handing me 2 separate orders, and the manager was very intentional about checking the bags and giving me a bag of sandwiches with the correct sides. I had to ask for the drinks and was handed cups to self-serve. Then I had to ask for ice because the ice machine was empty. I got the sodas, got in the car, and not only were the sodas completely flat and disgusting, we opened our sandwiches to find neither had any meat. (See photo) This is the worst customer service I’ve ever experienced. The manager doesn’t care, the staff doesn’t care, and am I supposed to think it was a coincidence that my food was completely messed up after all this!
A couple other quotes from the delivery person: “I hope your sandwiches are better than the attitudes here!” And “Lady, you came at me!” When I called out the bad attitude.
My order was wrong, customer service was terrible, and after an hour of dealing with this all, I had to go through another restaurant to get food. I’m astounded by the entire ordeal, and it shouldn’t be this hard to figure out how to get my money back for food I ordered through the app that I wasn’t able to eat!
… moreORIGINAL COMPLAINT 5/14: The app sucks. How do I get a refund????? I received the order confirmation email at 11:31 AM, and I arrived at the drive thru a few minutes before 11:45 to pick up my order. Was greeted at the drive thru and told I’d be helped in a minute. 15 minutes later, I still hadn’t been helped and had to ask through the speaker if anyone was even there. They told me to wait another minute. A few minutes later I was able to tell them I’m picking up a mobile order. I pulled around to the window and was told our food was going to be a minute because they didn’t have bread this morning and were behind. We waited another minute and I asked through the open window for an ETA. A young lady wearing a green shirt with long brown hair informed us she had just gotten back from delivering an order and we were going to have to wait. I asked why there was no communication to their customers about the delay, and she interrupted me telling me again that she had “just gotten there.” When I asked for a manager, she told me I’d have to come inside to talk to them and closed the drive thru window. At this point, it was after 12 PM. I went inside to speak with the manager, who just made excuses, offered no apologies, and claimed my food would be ready soon. I also let them know I had a sister with health issues waiting in the car who needed to eat ASAP.
I ended up waiting another 10 minutes while some staff was working slowly and the other 2 were just standing around talking about how this is “just another day for us.” Completely dismissing my concerns.
While waiting, the same delivery girl said to me, “If it makes you feel any better, I just made a delivery about 1.5 hour late because of all of this.” I told her it did not make me feel any better, and the customer service here is awful.
When I was finally handed my food, the employee tried handing me 2 separate orders, and the manager was very intentional about checking the bags and giving me a bag of sandwiches with the correct sides. I had to ask for the drinks and was handed cups to self-serve. Then I had to ask for ice because the ice machine was empty. I got the sodas, got in the car, and not only were the sodas completely flat and disgusting, we opened our sandwiches to find neither had any meat. (See photo) This is the worst customer service I’ve ever experienced. The manager doesn’t care, the staff doesn’t care, and am I supposed to think it was a coincidence that my food was completely messed up after all this!
A couple other quotes from the delivery person: “I hope your sandwiches are better than the attitudes here!” And “Lady, you came at me!” When I called out the bad attitude.
My order was wrong, customer service was terrible, and after an hour of dealing with this all, I had to go through another restaurant to get food. I’m astounded by the entire ordeal, and it shouldn’t be this hard to figure out how to get my money back for food I ordered through the app that I wasn’t able to eat!
Lovehaiti02
The drive through is thigh,but the service was very fast.
… moreNatalie Hill
I’ve been stopping at this location about once a week while in town for work over the past several months, and unfortunately the experience has been disappointing more often than not. As a longtime fan of Jimmy John’s, I expect consistency, but this location seems to struggle.
The drive-thru service is very slow, and despite placing a simple, straightforward order, it’s incorrect more often than it’s right. Common issues include sandwiches missing ingredients, the wrong ingredients added, noticeably smaller portions of meat compared to other Jimmy John’s locations, and items left out of the bag (I almost always have to remind them to include the drink I paid for).
I should have learned my lesson by now and gone elsewhere, but I’ve kept giving them chances out of loyalty to the brand. Unfortunately, this location consistently falls short of the quality and reliability that make Jimmy John’s a favorite for me elsewhere.
… moreThe drive-thru service is very slow, and despite placing a simple, straightforward order, it’s incorrect more often than it’s right. Common issues include sandwiches missing ingredients, the wrong ingredients added, noticeably smaller portions of meat compared to other Jimmy John’s locations, and items left out of the bag (I almost always have to remind them to include the drink I paid for).
I should have learned my lesson by now and gone elsewhere, but I’ve kept giving them chances out of loyalty to the brand. Unfortunately, this location consistently falls short of the quality and reliability that make Jimmy John’s a favorite for me elsewhere.
Arielle Semprini
How do you make a chicken wrap and forget the chicken… I got this wrap as a reward for my birthday and they messed it up. I laughed it off.
… moreperry childs
I never have any problems when I go in to the store. But the last three times I have ordered from them I have asked for Mayo packets, and they always forget them. I let them know after the 3nd time I didnt get it and they said they would work on that. This time, I requested that a driver please deliver some since it was part of my order. I got a bag, literally, full of napkins, mayo, and mustard….. it all feels pretty passive aggressive .
… moreDavid Ross
I ordered two slim #1 sandwiches. The only ingredients on a slim #1 are ham and cheese, I received no cheese and the skimpiest portions of ham I’ve ever seen. I also ordered a #7 which was missing its cheese as well. So I ordered 4 sandwiches and 3 of them were missing the second most important ingredient. How can you mess up bread, cheese, ham? It’s three ingredients.
… moreDillon Zulkowski
Every time I go to this Jimmy John’s they are out of something.
One day they are out of bread. The next it’s meat. It’s always something. I’ve given up on this location completely.
The last time I went I got a slim 4 with cheese. It’s turkey and cheese. They forgot the cheese and gave me a “sandwich” the width of a breadstick, I’m not exaggerating (photo attached). Imagine how small that is unwrapped.
… moreOne day they are out of bread. The next it’s meat. It’s always something. I’ve given up on this location completely.
The last time I went I got a slim 4 with cheese. It’s turkey and cheese. They forgot the cheese and gave me a “sandwich” the width of a breadstick, I’m not exaggerating (photo attached). Imagine how small that is unwrapped.
Ricky Frost
All these bad reviews, let me add another.
Every time I’ve went to this place it’s a crapshoot on whether they will have bread or not. Last time they didn’t, I asked, how can you be a sandwich shop with no bread? The answer I received was “we have surges of orders” ok, understandable but why was bread not made when it started to get low!? You’re a sandwich shop, can’t have a sandwich without bread. Meanwhile, 3 people are just standing around laughing and “bro-ing” it up..
Today, I walk in and the guy at the counter (Aaron according to my receipt) is very stand offish, doesn’t greet you or anything. Hell, he don’t even ask what can I get you? Just stares at you… if he’s looking at you that is. The guy in front of me had to repeat himself because Aaron’s attention was in his phone rather than his job. Literally ignores the customer and then the customer had to repeat himself once Aaron was done sending his bro a text and asked him what it was he wanted. 5 or 6 people working, 1 running the register, 1 making sandwiches and the other 3-4 doing nothing. If I was you, I’d clean house and start fresh or it’s just gonna get worse and doors will close because people won’t bother with it. It starts with management….. only reason I gave any stars is because they actually had bread today although it was looking low and nobody was making more so I bet they ran out already. Sad, because jimmys is my favorite subs but jersey mikes isn’t too far away from me.
… moreEvery time I’ve went to this place it’s a crapshoot on whether they will have bread or not. Last time they didn’t, I asked, how can you be a sandwich shop with no bread? The answer I received was “we have surges of orders” ok, understandable but why was bread not made when it started to get low!? You’re a sandwich shop, can’t have a sandwich without bread. Meanwhile, 3 people are just standing around laughing and “bro-ing” it up..
Today, I walk in and the guy at the counter (Aaron according to my receipt) is very stand offish, doesn’t greet you or anything. Hell, he don’t even ask what can I get you? Just stares at you… if he’s looking at you that is. The guy in front of me had to repeat himself because Aaron’s attention was in his phone rather than his job. Literally ignores the customer and then the customer had to repeat himself once Aaron was done sending his bro a text and asked him what it was he wanted. 5 or 6 people working, 1 running the register, 1 making sandwiches and the other 3-4 doing nothing. If I was you, I’d clean house and start fresh or it’s just gonna get worse and doors will close because people won’t bother with it. It starts with management….. only reason I gave any stars is because they actually had bread today although it was looking low and nobody was making more so I bet they ran out already. Sad, because jimmys is my favorite subs but jersey mikes isn’t too far away from me.
M E
My wife spent close to $100 today 2-9-2025 and received some of their pasta sides that expired on 2-5-2025. There were other sides but they got tossed because we were not going to chance getting sick. This begs the question was anything else expired? Will not eat anything else from there ever again.
… more