Chick-fil-A

  4.6 – 3,552 reviews   • Fast food restaurant

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Welcome to your Suffolk Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 23435

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chick-fil-a.com

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Related Web Results

Suffolk – Main Street (VA) – Chick-fil-A

Come visit Chick-fil-A in Suffolk – Main Street (VA) for delicious options such as our signature chicken sandwiches, salads, chicken nuggets, and breakfast.

Chick-fil-A Main Street (VA) – Suffolk – Facebook

Two locations, one family. We’re hosting OPEN INTERVIEWS onsite at our new Planter’s Station location: 3169 Godwin Blvd Thursday–Friday: 2PM–6PM  …

Suffolk Welcomes New Chick-fil-A Restaurant

SUFFOLK, Va. (March 12, 2026) – A new Chick-fil-A® restaurant will begin serving the Planters Station community at its newest location on …

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Reviews

Rome Lott
The employee service has always and still pleasant. My main issue with this location is that on more than 3 occasions my order has been wrong or inaccurate in the drive thru. The drive thru service is slowing down as well. I’ve had to pull forward after waiting a while on at least 2 occasions. Today was the last straw. I had an 8:00 appointment and I got some breakfast for me and my wife. My wife’s order was good but mine was wrong again. I ordered a sausage muffin with egg white & no cheese. The drive thru was crowded and I didn’t want to hold people up by checking my order before driving off. I shouldn’t have to anyway, this is Chic-fil-a & the standards are high for good reason. Well I get home and cheese is on my sandwich. I was so frustrated because I had an appointment and couldn’t leave. I wouldn’t be writing this review but this is the third if not fourth time my order has been wrong at this location. Also, pay attention to your waffle fries . They are starting to get like McDonalds and not filling your fries up all the way. They must be shaking some out. Well here I go back out to take my wrong food back. Good thing I’m able to. Some people don’t have cars to do so and their food may have been door dashed.
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Bert
The sandwich and soup tasted great. Drive thru ordering employees are nice and attentive. Even though they put the order for dijion mustard packets on the order (shows on the receipt), this was 3rd visit where none were in the bag. This last time ordering, I even asked the girl handing out the drive thru orders if the mustard packets were in the bag and she positively said “yes.” However, when I got back home, none were in the bag. Disappointing. The three packs of saltines were in the bag like i ordered at least.
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Jaylen Barnes
Was craving chick fila bad today! Decided to stop by this one since I was nearby. let’s just say NEVER AGAIN. My fries were overly salty. I had to send them back twice, and they tasted old! Then my chicken wasn’t cooked throughout at all. When I went to ask the young lady to replace my fries, she got an attitude that I wanted new ones… I thought CFA was big on customer service? Either way I’m very disappointed and couldn’t even enjoy my food.
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Nadine Siluk
I am very disappointed. The last few times I’ve gone to this location they’ve skimped out on the fries. I decided to get a large meal thinking I’d actually get what I was paying for and was very upset when I opened the bag at home and saw the container more than half empty. My fiancé said to just get him 2 sandwiches instead of a meal because they haven’t been filling the fries up. As someone who currently works in the food industry and has been for the last 10 years this is unacceptable. I’d be giving my entire staff a retraining if I saw them give this to a customer. The customer orders a LARGE fry and instead doesn’t even get the amount that would normally go in a medium container. I will not return to this location or any of the other surrounding ones until this gets addressed.
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Amanda Behrends
I’ve never had a problem with Chic Fil a not taking care of the customer until tonight. I placed a mobile order on the app and went through the drive thru. I got to the speaker and said I had a mobile order, the person on the speaker verified my order and asked me to pull around. I get to the window and was asked what was in my order and name. The employee tells me they don’t have it. U explain the other person just verified it, to which he says “are you sure you placed the order?” To which I again explained it was verified a moment ago. I pull up my app and it is now requesting my table number, I show that to the employee and he says well you placed it for inside, which I swear it had previously asked me for my vehicle because it was drive thru. I say to the employee can we just switch it? He again just repeats “we don’t have the order” and stares at me. At that point I put in to cancel my order because I wasn’t getting any help and it wasn’t worth it. I didn’t realize until arriving home that the app gave me a message saying I can’t cancel my order. So now I have been charged $22.79 for an order I never got and the employee claims they never had. I will try to speak to a ma her tomorrow to see if I can get it refunded. I’m just very disappointed in the lack of service.
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David Atkins
I just want to thank Autumn R . She was very polite & I had just been through 35 hrs no sleep day/night vet emergency visit that ended sadly . So a this 5 stars is for her helping me cope just by being nice . We need more Autumn’s in this world ! Not to mention the manager on duty got me refills with out me even asking . I think she was related to that sneaky butler on Mr deeds because I definitely underestimated her sneakiness ! One second it was empty the next full ! Oh yeah & the spicy chicken was kickin ! Did I mention that they have tiny ice …
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AmberIre5150
What’s there to say……ITS CHICK-FIL-A…(well ok, Parking Lot was definitely an after thought. Pedestrians with children cutting thru cars. Cars waiting. while another tries to maneuver 2 drive lanes and other cars. Yeah that confusing But that’s it. Attttt.
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Judy Schultz
Food is good. Not as great as the Frederick Blvd or Portsmouth Blvd locations but good.
Navigating the drive though maze, especially in a full size truck requires patience and skill. It’s crazy!
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Robert McDaniel
Wen to this location on 12/19/2025. It was after 8 PM and I k ow they were busy. So all of that aside, here is why I rated it this way: we went through drive through and the ordering was fine. Pulled around d to pick up and we got our food. No straws for the drinks. My wife ordered a Kale Salad. Not in the bag. No dressing gown or indication of the salad ordered. So I parked and went in to get the salad. I had to ask for the dressing. Then I had to go back in to get straws. Then the sandwiches were cold coming out of the bag from the start. The one that was supposed to have extra pickles, didnt have them. I took the sandwich in to have it made over with extra pickles and hot. The new sandwich was made fast,but when I got the bag, it was Luke warm. Warmer than the first sandwich, but barely. Now let me move in to the service. I walked in 3 times total After going through the drive thru. The first time I went to get the salad, the y I hung lady that was working the register was the inky one who acknowledged my presence. As two employees walked by me twice going behind the counter. She was wonderful and was helpful. When I returned for the straws, she did acknowledge me and asked what I needed. Thank you for young lady. When I returned for the sandwich to be done again, a second young lady working the line for drive thru came forward after the one working the register asked for her assistance. I do appreciate the second ones attempt to get the sandwich made fast. But the kitchen failed by giving up a sandwich that was Luke warm.

I don’t usually complain, but come on Chick fila in Suffolk. You guys are a great place. But bad attitudes by some of the staff makes it hard on all of the staff. The straw thing seems to be something happening regularly at Chick fila, because this is not the only location that I have to go back and get straws regularly.
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Barrie Perrottino
The nice thing about Chick-fil-A is consistency. You know you will get the same food, with the same flavor no matter which restaurant you visit. The staff here is polite and the lines move quickly. Plenty of seating. Parking lot is a bit dicey to navigate but there is plenty of parking.
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