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Welcome to your West Valley City Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 3246 S 5600 W, West Valley City, UT 84120
Phone: (801) 968-8267
Website: https://www.chick-fil-a.com/locations/ut/west-valley?utm_source=google&utm_medium=gmb
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Reviews
Vladi Orellana
Went in and manager/supervisor had to tell employee to work the register. No acknowledgment that I had come in l, no good morning. Ordered a chicken grill sandwich with no cheese, and opened it an it had cheese. They didn’t have muffins only biscuits. And ordered a side of a fruit cup, it’s not even full. Halfway full for $4. Wouldn’t go to that location again.
… moreAsia Soto
Had issues with them specifically bagging gluten free items (my fries and nuggets need to be in a different bag than the gluten filled items, which makes me guess they didn’t change their gloves). I am pretty sure the girl was in training however I think that there needs to be a discussion with training staff about labeling stuff allergy.. I couldn’t eat my meal unfortunately since I’m very sensitive. My family enjoyed theirs and mine.
… moreHang Vu
***GREAT TEAM!!!***Special shout out to RUSSEL PURIFICACION AND CHARLEE GEE! They made my visit great and memorable. Russel and Charlee greeted me and provided excellent customer service with a smile. They were genuinely friendly, personable, and professional. Most importantly, they were KIND, thank you. My food was served fresh and delicious. The restaurant was clean with fresh flowers on each table. Coming to this location is like visiting friends with the whole team eager and excited to greet and serve you as if you were the only special guest. THANK YOU RUSSEL PURIFICACION AND CHARLEE GEE!!! IT WAS MY PLEASURE TO MEET YOU BOTH!!!
… moreCory Dabell
My experience at this Chick-fil-A wasn’t the best here, but that’s ok because the food is always really good! We were waiting in line for 20-25 minutes, I believe we are waiting a little too long for the usual wait. I highly recommend coming inside the restaurant instead because the fries started to get cold once I reached the window. The spicy chicken was really grease and juicy. Other than that, the vanilla shake was well done! 3/5
… moreScott Jolley
Came in on Valentine’s Day for a quick bite, didn’t know they have a whole Valentine’s Day set up. While waiting in line, the manager asked if we wanted reserved seating down a red carpet isle, with a pink table cloth table and real roses. 5 star treatment at a local chick fila. Not only did they take our order like a sit down restaurant, but they personalized the experience with a hand written letter of thanks from the owner, and a GIFT CARD! We paid for food and got a gift card, how neat is that? 10/10 would recommend. This is exclusive at the chick fila. Hats off to the manager team.
… moreDestiny hobbs
Normally this is our favorite franchise because there care for gluten free but tonight was a whole experience.
First we pulled up and there was no one to take our order and no one answering the box. We finally got someone to get our order when I heard them talking to the cars behind me.
I was very clear we need gluten free that my child would end up in ER if she is gluten. ( no exaggeration she has celiac we have been hospitalized for gluten)
The girl who took our order made a note but unfortunately we still were given gluten bun and the fries were put in the bag with the other gluten food. After several attempts we thought they fixed it but when we got home and opened the bags the GF sandwich was still wrong so were the kids meals.
Unfortunately my daughter was unable to eat her sandwich but she was able to enjoy her fries.
I am grateful how nice the staff was but I am really bummed about the GF issues. I know lots of ppl eat chick fil a specifically for gluten free reasons. I am just glad we paid attention and avoided a er visit.
… moreFirst we pulled up and there was no one to take our order and no one answering the box. We finally got someone to get our order when I heard them talking to the cars behind me.
I was very clear we need gluten free that my child would end up in ER if she is gluten. ( no exaggeration she has celiac we have been hospitalized for gluten)
The girl who took our order made a note but unfortunately we still were given gluten bun and the fries were put in the bag with the other gluten food. After several attempts we thought they fixed it but when we got home and opened the bags the GF sandwich was still wrong so were the kids meals.
Unfortunately my daughter was unable to eat her sandwich but she was able to enjoy her fries.
I am grateful how nice the staff was but I am really bummed about the GF issues. I know lots of ppl eat chick fil a specifically for gluten free reasons. I am just glad we paid attention and avoided a er visit.
Stephanie Monteon
Placed a delivery last night for chicken strips and also redeemed a free chicken sandwich all for it to be completely wrong when I received it. Instead they put chicken nuggets and no sandhwich at all . I asked for no ice on both my drinks and they were full of ice. Very disappointed given the delivery fees I paid on top to get my meal and it all be wrong.
… moreErica Aponte
The parking and drive thru situation is awful! It’s hard to get in and out of this place due to the side street it shares with Walmart. Other than that the service and food is great. I enjoy doing the mobile pick-up orders. So quick and easy!
… moreDiane Keaster
I had recently been hospitalized for a week and awaiting a very high-risk surgery. I have Celiac Disease and LOVE Chick-fil-A. From Montana to Arizona, they have ALWAYS taken good care of me (and my disease). Since I have only been able to have liquids to eat, I wanted to have a peppermint shake (which was wonderful), on the way to the residence I am staying at, the day I got it of the hospital. Like always, I let them know about my Disease. When we got to the window, my driver was handed her meal with gluten. Then I was given my shake and the gal handed me a straw. I was suprised that she did not put gloves on to take care of my things as I know they usually do at Chick-fil-A. I ended up getting ‘glutened’ and extremely ill on top of my surgery-related issues. This site was brand new, so I attributed it to them just not being experienced because, as I said, Chick-fil-A is sooooo good about catering to Celiac people. Skip ahead a week, still miserably on liquid diet, I was able to get out of the house so stopped at the above-mentioned site, which is a treat as the closest one is 175 from where I live in Idaho. In the drive through, I told the sweet gal, when I ordered my frozen lemonade, about being ‘glutened’ with, I believe, the straw being handled without clean gloves on. She called in and told them to “wash their hands or put gloves on for my order”. She said no one answered. I could see my drink setting by the window when waiting in line. When I got to the window, there were several workers standing right there chuckling. A young fellow, rather than just putting gloves on, comes up to the window holding his arms up like he is going into surgery, and said he just washed his hands and ‘here is the straw’ and handed it to me. Then he reaches down with his elbows, grabbing my drink between them, he and everyone else chuckling, picks my drink up BETWEEN his elbows and leans out the window to give it to me. I have never felt so mocked and disrespected by younger people (I am 68) in my life. I think about it hourly and keep telling myself that was not his intention, but I know it was. Having experienced such humiliation, I will never go back there. The drink was, as usual, great. While I know I chance gluten cross-contamination and it can be expected wherever I go having this dreaded disease, I certainly do not need the total mockery because of it. I just wanted my culinary cuisine I am so used to from Chick-fil-A. I kick myself for not taking a picture of him doing it and them all standing there laughing
… moreWes K
Chick fil A is going to provide great customer service. Staff is very friendly. Quality is good almost every time with only a couple exceptions over the many years I’ve been going there. Marking down one star because I think the food is overpriced.
… more